Guest User
September 14, 2024
The service at the front desk is really great! When checking in, they automatically upgraded our room type because we had a child with us, giving us more space. Not to mention the upgraded smart room type is really good. The room is spacious and bright, the hygiene is particularly good, the hot water is very powerful, each room is disinfected, the sheets and quilts are very clean, and the sound insulation effect is also very good. Tmall Genie can play TV, turn on TV, turn on air conditioning, play music, tell jokes, etc. It's really good. The security brother also helped us take our luggage upstairs, and helped to send the luggage to the car when we left. When checking in, the front desk took the initiative to inform us that if we have any questions or any needs during our stay in the hotel, we can call the hotel front desk at any time. There are really few hotels like this, giving people a feeling of being at home. In addition, every staff member you meet when entering and leaving the hotel will greet you enthusiastically, especially when I left something behind, the front desk lady called to inform me and help send it back. It really feels very warm and worth recommending.
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