Guest User
September 28, 2024
The best thing about this hotel is the location, views over the loch are beautiful. This is where the good ends! Unlike some reviews we did not find the welcome very friendly . We had a woodland view room which was probably the smallest we have ever stayed in, you could hardly walk around the bed without bumping against the very large tv on the wall. In fact the bathroom was nearly as big as the bedroom. The toilet seat was broken, but we didn't experience any problem with the shower as has been mentioned in previous reviews, perhaps we chose the right time. The dining experience was definitely like faulty towers with very long wait for food. We ended up commiserating with other diners regarding the below par service, had to ask for cutlery and only one salt and pepper pot for the whole room. There did not seem to be enough staff as even after being told there were no paper towels in the bar toilets these were not refilled until being told again next day, also drinks glasses from the night before were still on the lounge tables in the morning. The breakfast was not good and again very slow service. I am sorry to say all in all a disappointing overpriced stay.