"Our family stayed at Hotel Liss for the wedding weekend of our daughter (American) and her husband (Albanian). The wedding was held at Hoteli Gjuetise on a Sunday night and there were 45 family and friends who stayed at Hotel Liss for three days. There are not enough superlatives to describe the hospitality of this hotel, its owners, and staff, and how graciously they met the needs of guests from around the world, including helping to coordinate taxi transport within Lezhe and to the airport. Their bridal suite was decorated with balloons, flowers, and champagne. The bar was stocked with the renowned Kallmeti wine, as well as a wide range of cocktails appealing to a variety of international tastes. The indoor bar and outdoor patio were perfect for accommodating guests who mingled and gathered before and after dinner. The Hotel Liss restaurant hosted dinner for these 45 guests on Saturday night: multiple courses, variety of salads and cheeses, fresh breads, perfectly prepared beef and chicken dishes, vegetable fergese for the vegetarian guests, tres leches cake for dessert. The food at all meals during the weekend was fresh, locally sourced, traditional, beautifully presented, and delicious. Toasts to the newlyweds were made at the Saturday dinner and the hotel provided a microphone and sound system for that, as well as background music to create a festive atmosphere. The hotel rooms were modern, spacious, and well-appointed; many had views of the castle. Guests could walk to the castle, take a taxi to the beach, or simply enjoy the fresh air and ambiance of the hotel's location in central Lezhe. We highly recommend this hotel for independent travelers, as well as those seeking accommodation for a wedding or birthday weekend, group tour, family reunion, etc."

"Bad experience with bedbugs. I strongly advise against the Hotel Triumf. During our stay, we encountered a bedbug infestation in our room. Upon arrival, the room seemed clean, but once night fell, bedbugs began to appear, including on my children's bed. I took a video of the bugs and showed it to the hotel manager, who insisted that they were just mosquitoes and that their presence was due to the fact that we had eaten in the room, which is inaccurate. Despite the clear video evidence of the infestation, the manager refused to accept the situation and remained defensive. After a long discussion, he decided to refund us, but also demanded that we leave the hotel at 1:30 a.m., along with our three children. We were forced to leave in the middle of the night, which was very uncomfortable and stressful. This experience was extremely unpleasant, and the lack of responsiveness and professionalism from management is alarming. I strongly recommend avoiding this hotel, as it appears unwilling to take responsibility for cleanliness and customer service. As travelers, we need to be aware of these potential issues."

"We had a wonderful stay! The hotel was clean, comfortable, and welcoming. The staff was friendly and helpful, and everything was well maintained. We really enjoyed our experience and would definitely stay here again!"

"I asked about rooms with a view of the sea and they told me that there are none, there are only rooms with a view of nowhere. After a day, they posted a video of the room with a sea view on social media. So be careful, they are interested you to pay for the room that no one pays for and reserving the room with a sea view for clients who you think are of the highest rank. They don't deserve the money, garbage. ****** and prejudiced"

"We stayed here the last week of June! I'm totally disappointed and the hotel kind of ruined the overall look and feel of our family vacation. We got a room on the first floor, which has nothing in common to the rooms shown in booking - bad looking, cheap furniture, leakage on the wall above the double bed. In the bathroom, the faucet was partially out of order, causing bathroom floods. In addition, the slope of the bathroom floor is not towards the siphon, but towards the room. The result you can guess. Our room was not cleaned until I asked at the reception for toilet paper and soap on the 4th or 5th day of our stay. In result, three rooms were cleaned. The next door guests were unlucky, as the intimate shower faucet was also out of order and it seemed the cleaning lady didn't turn it off completely, so their whole room flooded, including their suitcases, shoes, etc, left on the floor. But this wasn't even the worst. The hotel staff gave a mop the guest lady and told her to clean the room herself. I took a picture, see attached! On top of everything, it was really offensive that the hotel staff went to the room to count the linen (pillows, towels, etc), before returning our ids, which they held during the whole stay!!!"