Lixian Gu'ergou Xiangjia Yuzong Homestay Reviews

Response from Property: Dear guest, thank you for your five-star praise. The scenery of the manor is different in every season. Welcome to come again. I wish you good health and happiness! Zhaxi Delek!

Response from Property: 尊貴的客人，感謝您的五星好評！川西高無處不風景，歡迎您再來！祝您健康快樂！扎西德勒！

Response from Property: Thank you for your five-star praise! We are very honored to be recognized and loved by you. We are glad that our room, our scenery, and our food have left you with wonderful memories of your journey. We wish you a happy life and everything goes well. We look forward to your visit again.

Response from Property: Dear guests, thank you for your visit. Our homestay is located on the western Sichuan Plateau at an altitude of more than 2,600 meters. The scenery is pleasant in all seasons. We welcome you and look forward to seeing you again!

Response from Property: 尊貴的客人，感謝您的五星好評，川西高原四季風景各異，期待您再次光臨！我們將繼續為您用心服務！

Response from Property: 尊貴的客人，感謝您五星好評！您的高度認可與喜愛，是我們前進的動力，我們將繼續為每一位客人用心服務，期待您再次光臨！

Response from Property: 尊貴的客人，感謝您的五星好評，莊園每個季節的景色都不同，歡迎您再來，祝您健康快樂！扎西德勒！

Response from Property: 尊貴的客人感謝您對我們的認可和喜愛，當您需要放空一下自己的時候希望您能再次想到我們，願您一切都順遂！期待您再次光臨！

Response from Property: Dear guest, hello! Happy New Year! First of all, thank you very much for choosing to stay at our Gulugou Xianggazong Hotel, and I am also grateful for your valuable comments. For your evaluation, I would like to make a detailed and true response to you one by one. From the moment you and your husband got off the bus at the store, we went all out to provide you with considerate service and help you carry your luggage to the room throughout the journey. The next morning, I learned that your husband said that the tram was not fully charged the night before and needed to be recharged. I immediately went downstairs to the parking lot, helped you re-scan the code and sent you the relevant information, just to make you more worry-free and not have to go there in person. Not long after you entered the room that day, you looked a little sad in the rooftop coffee shop. Seeing this, our boss specially invited you to drink tea and eat walnuts. At that time, I thought it might be that the young couple occasionally quarreled, and I didn’t dare to ask rashly. I just silently cared and comforted you. At about seven o'clock in the evening, you reported the noise problem to us. I rushed to your room to explain and apologize as soon as possible, and also sent noise reduction earplugs and eye masks. At that time, you also expressed your understanding. We attach great importance to the noise problem. We will conduct a large number of customer surveys on this issue in the future to fully understand the noise perception at different times and in different areas, so that we can optimize the sound insulation measures more accurately and create a quieter and more comfortable living environment for everyone. Later, we saw that you and your husband did not come to order food, and we were worried that you would be hungry at night, so we specially sent two boxes of instant noodles for free, and you also expressed your gratitude at that time. In the morning, before leaving, you needed menstrual products, and we did not hesitate to give you a pack. Because you arrived at the store at the time when guests arrived and had dinner, and it was also a holiday, there were many children, and there were frequent people walking in the corridor around 7 o'clock in the evening, so some noises were normal. Regarding toiletries, Bulgari bath sets (4 small bottles) were delivered free of charge on the washstand in each room, which was also clearly stated on the online booking software. In addition, the large bottles of "Lu" brand Korean toiletries were purchased from Sam's Club to meet the guests' greater demand for quantity, and there are vouchers to check. Regarding the toilet, the room is equipped with a smart toilet from the well-known brand TOTO. You may not be familiar with the operation, which may lead to misunderstanding. We will place more detailed instructions in the room for your convenience. Our homestay has always been adhering to the concept of serving every guest sincerely and responding to guests' requests, which is why it is loved by the majority of guests. I am very sorry that I failed to satisfy you completely this time. In this festive Spring Festival holiday of the Year of the Snake, I sincerely wish you happiness every day, a sunny heart, a warm smile, and a harmonious family.

Response from Property: Thank you for your five-star praise, our most valuable guest! We are especially grateful for your likes and recognition. We will do our best to provide every service and look forward to your frequent visits to western Sichuan to appreciate the changing scenery of the four seasons! I wish you health and happiness every day!

Response from Property: Dear guest, thank you for your five-star praise. The scenery of the manor is different in every season. Welcome to come again. I wish you good health and happiness! Zhaxi Delek!