Huajin International Hotel

The room was clean, but the three-pin plug next to the desk was directly against the tabletop, so if you encounter a computer charging socket, you can't plug it in. The room was poorly soundproofed. I could hear people talking in the neighboring rooms clearly and I didn't know where the wind was coming from. I don't smoke, but for some reason there was a smell of cigarette smoke in the room. I didn't know if it was from the air conditioner or from other people smoking in the corridor. If the hotel is positioned as a five-star hotel, its service may not even be as good as that of a three-star hotel or even a budget hotel. When I checked in, the front desk clerk had a cold face the whole time. He only said two sentences when confirming my order and asking me to pay by card. He didn't tell me what time breakfast started, where to eat, where the elevator was, etc. until I asked. When I checked out, they said I would have to wait half an hour for the invoice, but it was more than two hours after I left the hotel and nothing happened. I only got the invoice after I called to ask for it. It can only be said that it was an unpleasant experience.

此次下榻貴酒店，深感貴團隊在服務品質與用户體驗層面的卓越追求。抵達時的無縫入住流程，處處彰顯貴方對高端客羣需求的精準洞察。尤為值得一提的是，貴酒店在服務細節上的創新！ 本人尤為欣賞貴酒店員工劉欣雨展現出的專業素養與主動服務意識，無論是禮賓部，還是客房服務團隊響應需求的執行力，堪稱國際化五星級，服務我深諳此類精細化服務背後所需的系統性培訓與跨部門協作能力，貴酒店無疑為此交出了一份標桿級答卷。 此次體驗不僅令我個人倍感尊榮，更讓我看到貴酒店在高端服務業態中的獨特競爭力。未來本人商務差旅將優先選擇貴酒店，並會向董事會成員及戰略合作伙伴推薦這一兼具匠心與效率的出行選擇。期待貴方持續引領行業服務創新