Bihu Hotspring Resort

Both software and hardware need to be improved! For dinner in the evening, when there were very few guests, the service was very slow. There was only one service staff. There were flies in the restaurant and no one took care of it. It was the first day of business after renovation. There was still a big gap between it and a high-end hotel in all aspects. The guest room door The lock doesn't work, the bathroom smells bad, the room lights are not bright, the sheets and towels are very old, I hope they can be improved!

There are many ladybugs in the room. The quilt cover is stained. The hygiene is average. There are hairs on the floor in the bathroom.

The dilapidated resort can vaguely see its glory days. There is no need to go there specially for a vacation. It is just a good value for money meeting.

I knew this hotel before, but I have never stayed in it. I tried it during the May Day holiday and it was very average. The exterior walls were peeling off, the room facilities were aging, the balcony walls were dilapidated and dangerous, and the restaurant on the first floor was average. Lunch and dinner were basically nothing. People, the tables and chairs were very dirty, overall the experience was just average, I won’t go there again. (Too lazy to upload photos)

I booked a room through Ctrip and arrived at the hotel in the afternoon. As soon as I arrived at the hotel, I met a lot of big guests, all of them were elderly groups. I was in a bad mood at that time. It was so dirty. In the whole hot spring, only the swimming pool was OK. The other pools were so dirty that I couldn't even put my feet in. According to my wife, I asked the waiter for a convenience bag in the female bathing area, but the waiter said that there was no time to get it and asked me to get it myself. As a result, I went to the front desk to get it myself, and the front desk said that there were no convenience bags, only garbage bags. I was speechless. Such a big hotel didn't even have a convenience bag. In addition, when taking a shower in the public area, the waiter was cleaning and pushed all the dirty water and dirt into the floor drain under the feet of the guests, making their feet full of dirty water. Is the waiter a ***? There are so many floor drains, but they don't push them away and have to pour them under the feet of the guests. The floor drain is too old and the room is relatively cold. I don't know what was added to the swimming pool. The child vomited and didn't sleep much all night. In the end, we didn't play the next day. I also had diarrhea. I won't come to this hotel next time even if it's free. It's a one-time deal. They don't keep their promises and go back on their words. They have no integrity and deceive consumers. Friends who want to play here must keep their eyes open!

It's so wrong, I don't want to say more, it's a blatant fraud.