Guest User
May 25, 2025
Our entire group stayed in this hotel for 2 to 4 nights, and other group members' rooms reported that kettles, showers, glasses, etc. were either broken or damaged. The worst part was, before I left, I asked the hotel if they could help me book a taxi on the day of check-out, because two photographers were leaving at 6am, but the hotel told me that they couldn’t. They only provided a local taxi agency number and asked me to make an international call to make the reservation myself!!! I had no choice but to ask the local tour guide to help me and the counter the day before check-out. I just think that foreign tourists ask the hotel for help because it is inconvenient. This kind of response from the hotel is hard to accept!
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