Guest Reviews of Schloss Lieser, Autograph Collection
8.6/10
Very good
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.5
Service8.2
Cleanliness8.7
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All reviews(59)
Positive reviews(8)
Reviews with photos/video(6)
Negative reviews(1)
Anonymous User
Vineyard View Room
Stayed in Feb 2025
Other
65 review
8.0/10
Very good
Posted on Apr 1, 2025
Facilities: I like it very much, the facilities are convenient, simple and complete, very good
Hygiene: I like the hygiene standards very much
Environment: The environment is beautiful, I like it very much, it is pleasing to the eye
Service: The service is good, I like it very much, I will come again next time
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Schwa827
Moselle View Room
Stayed in Jun 2025
Family
35 review
6.5/10
Posted on Aug 24, 2025
A very disappointing trip. From the hotel's attitude during check-in to the extra deposit I was asked to pay, I felt this hotel was unsafe. We originally planned to stay for 2 nights, but we stayed for only one and left. This is a hotel I will never go to again.
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1391608****
Vineyard View Room
Stayed in Dec 2024
Family
29 review
2.0/10
Posted on Jan 11, 2025
This is the first time I have seen such a bad hotel. I was infected with Tylenol virus and had stomach cramps early in the morning and couldn't go out. I informed in advance and gave a doctor's certificate that I couldn't go out because the virus is very contagious. Then I notified Ctrip to cancel the application. There was also an emergency. This hotel is directly cooperated with Ctrip. This emergency of Ctrip is also a fictitious false propaganda. Generally, German law stipulates that this kind of force majeure can be applied for because of emergencies. Generally, it can be cancelled. But this matter has been rejected by Ctrip ❌ It is really false propaganda. I am also extremely disappointed with Ctrip's practices and services. Next time, I will never use Ctrip again. The occupancy rate of this hotel and Ctrip's booking rate are so poor. The room cannot be adjusted to other customers at all. I really can't understand it.
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Guest User
Cottage House with Garden view
Stayed in Sep 2023
Couple
1 review
9.5/10
Amazing
Posted on Oct 15, 2023
Great, charming castle hotel directly on the Moselle. Room upgrade at no extra charge with a view of the Moselle 👍 Breakfast from 7 a.m. to 11 a.m., so no rush when getting up. Courteous service, especially at reception. Check-out at 11 a.m. but you can use the wellness area until 10 p.m. and get a basket with a bathrobe and slippers. Would happily go back ✌️
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Annie052
Cottage House with Garden view
Stayed in Sep 2023
Business traveller
78 review
10/10
Outstanding
Posted on Oct 5, 2023
Very, very good five-star hotel Princess's Castle
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M296866****
Cottage House with Garden view
Stayed in Nov 2022
Business traveller
17 review
10/10
Outstanding
Posted on Feb 2, 2023
Best hotel in Europe under 3000
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Theo K.
Cottage House with Garden view
Stayed in Jul 2025
Couple
11 review
9.5/10
Amazing
Posted on Sep 30, 2025
Prima historisch rijk gedecoreerd en ingericht hotel met veel voorzieningen. Service op het terras verschilt tussen bar en restaurant met aparte bediening en aparte rekeningen.
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田村仁菜
Moselle View Junior Suite, 1 Bedroom Junior Suite, 1 King