We loved our stay here and would definitely come back!
Location: The hotel is right by one of the entrances to the old town, which is very convenient.
Service: The couple who runs it is absolutely lovely. They are very welcoming, helpful, and go out of their way to make your stay perfect.
Room: Since it was slow season, the owners upgrade our room for free (very grateful)! We stayed in a duplex in the upper building. The bed is extremely comfortable, it's like sleeping on a cloud. There is a spectacular view over the city from the room and the terrace below. There is everything you need inside. The floor heating is lovely in the winter, but we also needed a radiator (which they provided).
One thing to note is that it's a walk up a bunch of steps (then you are rewarded with the amazing view). They help with luggage. There are also rooms at lower levels if you prefer to avoid all the steps. :)
Amenities: lots of little patios and gardens, very cute. Breakfast area is small but nice. Plenty of spaces to chill in.
Breakfast: we just had the option or rice or wheat noodles, which we were very happy with. It was convenient to not need to search for breakfast every morning.