Guanfang Hotel (Lijiang Old Town Dashiche)

Guanfang Hotel (Lijiang Old Town Dashiche) Reviews

Guanfang Hotel (Lijiang Old Town Dashiche)

No.966 Xianggeli Avenue, Gucheng District, Lijiang, Yunnan, 674100, ChinaView Hotel Details
Guanfang Hotel (Lijiang Old Town Dashiche)
Guanfang Hotel (Lijiang Old Town Dashiche)Guanfang Hotel (Lijiang Old Town Dashiche)Guanfang Hotel (Lijiang Old Town Dashiche)
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Guanfang Hotel (Lijiang Old Town Dashiche) Guest Reviews

4.6/5
Very Good
3083 review
Verified reviews
Location4.7
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(3083)
Positive reviews(2983)
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Delicious breakfast(424)
Loved the view(326)
Convenient parking(185)
Friendly front desk staff(113)
Average decor(50)
Great lift(44)
Delicious buffet(39)
Close to airport(19)
Negative reviews(100)
Guest User
City view
Stayed in Aug 2024
Family
8 review
4.7/5
Amazing
Posted on Aug 7, 2024
The room is good.The service is perfect. we like the breakfast there!Nice！There is a pity, the hairdryer is too old. Through the window, the view from the outside is very good.
Response from Property: Dear sir/madam,Your wonderful review has made our day! We are delighted that you enjoyed our products and services. We promise to keep up the good work and make every interaction with you memorable.Sincerely,Assistant Manager
Christopher Alvin
City view
Stayed in Jul 2024
Travel with friends
15 review
4.2/5
Very Good
Posted on Jul 16, 2024
The room was far smaller than expected with a very petite though functional bathroom (without any natural light). The two single beds were small and difficult to sleep in. The air conditioning was old and quite poor. It was difficult to bring the temperature down at night. There was one tiny wardrobe that could not hold much clothing at all. There was no tea, coffee or other benefits of an alleged 5 star hotel. The following day, the cleaners (who were fantastic and very nice) brought us a few biscuits and a plate with a few fruit items on it. Two bottles of water were provided each day. The breakfast had a good selection of possible dishes though the staff did not refill regularly so many items became unavailable during breakfast. The dishes were very Chinese orientated, which was not a problem given that we were the only foreigners in the hotel. The reception staff were excellent, very helpful and supportive.
LG Cat
Snow Mountain Room - With View (2 Beds)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 16, 2024
We were treated extremely well by the staff, who went out of their way to assist us with difficult situations. Breakfast is included and it is extensive enough to satisfy most people. All in all , highly recommend.
Response from Property: Dear sir/madam，we are so pleased to know that you had a enjoyable staying with us. And we are so grateful for your business and recommendation. We are looking forward to seeing you again in the future.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Solo travellers
23 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Good location, nice staffs
A singular traveler
Superior 2-bed Room
Stayed in Feb 2023
Solo travellers
12 review
4.7/5
Amazing
Posted on Feb 16, 2023
This hotel is located within walking distance to the old city of Lijiang. Since it is one of the tallest buildings in Lijiang, it allows a great view of the snow-capped Jade Dragon Snow Mountain. The room itself is comfortable, but you can hear the people from the next room when they talk. The breakfast is good, but it is the same every day. The hotel boats a swimming pool and sauna, but when I asked about them, I was told they are closed.
Response from Property: Dear Guanfang guest, welcome to Lijiang Guanfang Hotel. It is our greatest honor to satisfy you. We have been committed to providing every guest with exquisite meals, a clean and comfortable accommodation environment and meticulous and thoughtful services. We are very happy that our efforts have been recognized by you. Your satisfied smile is the greatest reward for our hard work. We sincerely look forward to your visit again and wish you a happy life!
Christian
City view
Stayed in Jan 2023
Couples
15 review
3.2/5
Posted on Jan 25, 2023
Just outside of Old Town of Lijiang with 15 Minutes walking. The whole hotel needs some renovation. The carpets are dirty, the doors are very used, including big gaps. Swimmingpool and Sauna Area where both completely closed. Breakfast was ok, but everything with plastic. It was very cold in the Breakfast-Restaurant. All the Staff is very friendly and helpful. Also one person was speaking English!
Response from Property: Dear guest, thank you for choosing and staying with us. On behalf of the management, l do apologize to you for your uncomfortable experience at the hotel . Your comments have been forwarded to the management and the related departments ,which will take actions to provide better services to all guests immediately . In regard to the used facilities, we have a plan of replacement and renovations. Thank you again for suggestions and comments, we do sincerely look forward to seeing you again in the future .
MOHAMMED ALSHAWKI
Superior 2-bed Room
Stayed in Aug 2022
Family
8 review
5.0/5
Outstanding
Posted on Aug 24, 2022
Thanks for the hospitality. The hotel almost clean and in the downtown. We found a good team at the hotel and met us warmly
Response from Property: Dear guest, thank you for choosing and staying with us. it’s our honor to serve you and we’re looking forward to seeing you again.
Markus
City view
Stayed in Aug 2022
Couples
66 review
5.0/5
Outstanding
Posted on Sep 10, 2022
Nice Hotel... really good support! We had some Problems because of COVID. The stuff helped us in a really professional way! A recommendation for foreigners!
Response from Property: Dear guest, thank you for choosing and staying with us. it’s our honor to serve you and we’re looking forward to seeing you again.
Guest User
VIP Room (Double bed)
Stayed in Aug 2022
Solo travellers
8 review
3.7/5
Posted on Aug 13, 2022
Easy to find as is the tallest building in the town. The hotel has two parts to it- the International main building and a smaller 'local' style Which is where is stayed. Really lovely setting Just wasn't too impressed by the room Which had obviously seen better days. Pool on roof with a great view was a nice touch and breakfast had me set off for my journey in a good mood. Would come again, Just Hope for a better room. PS: Collins at reception speaks English Really well and has been working at the hotel since it was built twenty years ago and is a great Welcome host
Response from Property: Dear Justin , thank you for your choosing and staying with us. It's my honour to serve you. My colleagues and me are looking forward to seeing you again in the nearest future.
Mrs. Shon
Flagship Double Bed Room
Stayed in Jul 2022
Couples
22 review
4.5/5
Great
Posted on Aug 2, 2022
The hotel is lovely with wonderful attentive staffs . The forms given to the expats took a while to fill out but appreciate that it was all in English . The breakfast is nice Chinese style type . The rooms are clean but our cleaner didn’t clean our tea and coffee mugs . It’s worth the money to stay here again
Response from Property: Dear guests, thank you for choosing and staying with us. We are looking forwand to seeing you again.
Dave
Superior 2-bed Room
Stayed in Apr 2022
Solo travellers
20 review
4.2/5
Very Good
Posted on Apr 17, 2022
The hotel rooms are a bit dated but fit the need to stay a night in central Lijiang. I had to work in the business which was nice workingplace. Breakfast could be a bit better.
Response from Property: Dear guest, thank you for choosing and staying with us and thank you for comments on our hotel as well. The hotel managers and the breakfast chef have been informed of your comments..We will take actions to make the breakfast better.Thank you again and we are looking forward to seeing you again in the future.
FLOYD
Flagship Double Bed Room
Stayed in Jul 2021
Couples
10 review
5.0/5
Outstanding
Posted on Oct 8, 2021
A wonderful breakfast buffet, great location and friendly staff. I like swimming, so I was happy with the great swimming pool. The hotel is moderatly priced but you get a lot for your money. Good foid, bath tub in the room, seimming pool and very convrnient lication with lots of sights walking distance away.
Response from Property: Dear Sir/Madam, thank you for choosing and staying with us. we're glad you enjoyed our breakfast .Your comment on our hotel will encourage us to provide more excellent services to all of our guests. We are looking forward to seeing you in the nearest future.
ASWIN
Superior 2-bed Room
Stayed in Dec 2021
Solo travellers
6 review
3.5/5
Posted on Dec 9, 2021
The hotel may be well built with lot of attractions when it was constructed. Travellers may not impressed with present advancements or new hotels. Recommended for those are just trying to find average good stay
Response from Property: Dear guest, thank you for your comments, and we are looking foward to seeing you again.
RichH2811
VIP Room (Double bed)
Stayed in Oct 2021
Couples
5 review
2.2/5
Posted on Oct 16, 2021
Do not stay here unless you are desperate. We spent our first two nights in the old town but after our road trip from ShangriLa decided to go for a “hotel” experience and thought we’d check out the tallest building in the city. The check in was drawn out and long, with tons of forms to fill out. ( we didn’t have to do this a few days earlier). The room we had booked was in the courtyard. The room felt damp and dark, right outside the window as a wall of a hospital around 20 metres away, so. I air or light really got into the room. The carpet was awful and the whole feeling was just a little gross. We complained and had to pay to change our room to the “main building” at which point they tried to over charge us. Having then been given a room on the 17ty floor, we had to change rooms again. The noise from the street and surrounding KTV was unbearable even with the windows closed and at that height. Upon getting our third room, we collapsed on the bed exhausted. Gym closed, average breakfast, dinghy room. Not at all 5 stars even by local hotel standards. Get yourself a room in the old town and ignore this place. The best thing about it was the bell man came to move us between rooms each time, always with a smile and tried to be helpful, but shame he works for such a terrible hotel.
Response from Property: Dear Sir and Madam,On behalf of the management of the GuangFang Hotel, I, Assistant Manager, would like to sincerely apologize for the discomfort with amenities and facilities in your room and noise and closed gym you experienced during your staying at our hotel. But the two forms that you were required to fill out when you checked in are “Personal Health Declaration Form” and “Commitment to Personal Health Information”. According to the policies of Lijiang Police Station, all foreigner guests and the domestic guests from the medium-risk and high-risk areas of Mainland China are required to fill out the two forms when they check in all types of hotels including guest houses and inns in Lijiang Old Town during this Covid-19 period. And we are also required to close the sauna center and gym in this special period. The room that you booked was in the 2-storey Naxi Building for Distinguished guests. Because you were not satisfied with the amenities and facilities there, you were suggested to make a new booking of a double room on the 17th floor of the main building through Ctrip. And you were informed that the room rates of the two rooms were different too. Later you decided to pay the price spread on the basis of Ctrip price list at the reception desk directly to get the double room. We really don't know what led you to think we tried to overcharge you.Our front office and housekeeping managers have been informed of the issues and Assistant Managers are required to offer more information on the two forms and closed facilities and assistance to foreigner and domestic guests when they check in as necessary.Once again, please accept our sincere apologies and we wish you the most comfortable remaining of your stay in LiJiang.Yours sincerelyAssistant Manager
Damiaichiyu
Snow Mountain Room - With View (2 Beds)
Stayed in Sep 2024
Family
21 review
4.6/5
Great
Posted on Sep 15, 2024
This time we went from Kunming to Lijiang, so the last night was reserved for Lijiang Guanfang Hotel. When taking a taxi, please note that there is also a Guanfang Garden Villa, so don't get the address wrong. . Facilities: As an old hotel, it is well maintained. I saw comments saying that there were few plugs before, but this time I saw that the hotel was full of desire to survive, and it really equipped a lot of plugs, just in case you don't have enough plugs. It can be seen that the hotel is trying hard to meet the requirements of customers. My daughter said that this hotel has a strong hotel style of the 80s and 90s. Yes, how glorious it was here! We were watching the view on the top floor, and a male traveler took pictures while talking about his feelings when he came here. The past time is also our youth. Service: I met the lobby manager at the front desk. He was not young, very professional, and also implicitly reminded us to pay attention to weather changes and keep warm. The room hygiene was also good. Breakfast: There are still many types of breakfast. Because it was a morning flight, we arrived at the restaurant at 6:30, and it was still very lively, with many people, but in order. Notice that the staff kept wiping the table to keep it clean. The staff are dressed in suits and scarves, with a strong sense of state-owned image. My daughter said that the cake has an old-fashioned taste, which reminds her of the sponge cake she ate at her grandmother's house when she was a child. Although the hotel is no longer young, we have a beautiful sunset here. After checking in, I actually took a deep sleep on the bed in the room. The overall cost performance is very good! Recommended.
Original TextTranslated by Google
6/18
Response from Property: Dear guest of Guanfang, thank you very much for choosing Lijiang Guanfang Hotel and giving us such a detailed and warm evaluation. Although we are an old hotel, we have been working hard to maintain and improve our facilities and do our best to meet the needs of our guests. The lobby manager's professional service and considerate reminders to you are the hospitality we deserve. We are glad that you are satisfied with the cleanliness of the room, the quality of the breakfast and the work of the service staff. We are honored that the hotel atmosphere you mentioned brings back wonderful memories. In the future development, on the one hand, we will continue to upgrade the hotel facilities, while retaining the hotel's unique historical charm, while incorporating more modern comfort elements. On the other hand, we will further strengthen staff training and improve the overall service level. Whether it is the front desk, guest rooms or catering services, we will strive to achieve excellence. We will also continue to enrich the types of breakfast and innovate based on guest feedback and market trends. We hope to build Lijiang Guanfang Hotel into a unique place where people can not only recall the glory of the past, but also enjoy the high-quality services of the present. We will continue to maintain our cost-effective advantage and look forward to your visit again and share more good times.