Lijiang Jinlin Howard Johnson Hotel (Shuhe Ancient Town Shop)

1. This hotel is a residential apartment complex converted into a hotel. Driving, I couldn't find the main entrance. I navigated to the Wyndham using the address, saw a big sign, and then drove to the back entrance of the complex where it said 'Jinlin Hawthorn', but saw no front desk. Staff directed me back to the front entrance, which was the Wyndham. Only after entering did I see the small print 'Jinlin Hawthorn' and realized it was the same hotel. I had called the front desk previously to ask for directions, and they didn't mention that Wyndham and Hawthorn were the same establishment. After checking in, my room was by the back entrance I had initially driven past, so I had to drive back again. In short, finding the hotel was very frustrating; a simple heads-up would have solved everything. 2. The front desk staff were unenthusiastic and unfriendly, didn't greet me, and didn't smile. They only answered when asked a direct question. However, the breakfast staff were quite friendly and polite. 3. Room size description: It was described as 70 square meters, but the actual room had one 1.8m bed and one 1m bed. The bathroom was quite large, but even with the balcony, it wasn't 70 square meters. I assume they included a large area outside the door in that measurement. 4. I drove there and reported my license plate to the front desk when checking in. The next day, when I drove out, it showed I had to pay, so I had to call the concierge again. Overall, the management seems a bit chaotic, and the service is lacking.

The environment is great, and Butler Xiao Xu is excellent, always responsive to any requests.

The hotel environment is fantastic, with beautiful scenery and a pleasant atmosphere. Our room's balcony faced the snow-capped mountains, which was absolutely stunning. The room was clean and spacious. I came with friends, and the only regret was that our rooms were in different units/buildings due to the room types, making it inconvenient to visit each other. Other than that, everything was very satisfactory. Highly recommended!

The room was clean and tidy, and the grounds were beautiful. Waking up to the sound of birds and the scent of flowers in the morning felt so refreshing and comfortable. Plus, there's a supermarket right by the entrance, which is super convenient!

The hotel address on Ctrip's navigation wasn't even the lobby; the main entrance was closed. We had to go around to the back entrance to ask for directions and find our way in. When I called the front desk, they couldn't clearly explain where to go. I told them I was at the Wyndham, and she said she didn't know where that was. I've never encountered such incompetence. The hotel's hygiene is concerning. The bedding had stains, and even after asking them to change it, the new one had stains in the exact same spots. It made me wonder if they even changed it at all. The bathroom exhaust fan was incredibly loud, like a construction site. And it took a ridiculous minute for the hot water to come on. The shuttle service was a hassle; you had to text or call to arrange it. It rained these past two days, and we had to wait a long time. One time, I went downstairs and happened to catch the shuttle, so we got on. It was pouring rain, and I asked the driver to take us to the charging station, but he refused, saying he had to take other guests. Are we not guests too? He said he had to drop off the guests at the front desk first, and then take us, which would involve a really long detour. But the charging station was only 50 meters further, barely a detour at all. I have no idea what that driver was thinking. I sent clothes for dry cleaning and was told they'd be back by 11 AM the next day. However, by 12 PM the next day, they still hadn't been delivered. We were rushing to catch a flight that afternoon, and this happened.

The service at this Howard Johnson was really great, much better than what I've experienced at other places. The staff were super friendly and welcoming, and the stay was very comfortable. The room was clean and quite spacious overall, and the price was reasonable. The location is also pretty good.

This hotel offered incredible value for money during my trip. It has a lovely courtyard-style design, and on a clear day, you can even see the Jade Dragon Snow Mountain in the distance. The rooms are clean, and the service was excellent. I'll definitely be back if I get the chance.

Unexpectedly booked this hotel for a last-minute work trip to Lijiang, and my stay far exceeded all expectations – I absolutely have to recommend it! The hotel is built into the hillside, and it's clear it hasn't been open long as all the facilities are brand new and spotless, with no old or musty smells at all. The room I stayed in was incredibly spacious, with a logical layout that never felt cramped. The soundproofing was exceptional; once the door was closed, all outside noise vanished, ensuring a peaceful and restful night's sleep. The cleanliness was top-notch too, with floors, bathroom, and bedding all impeccably clean, even the corners were dust-free. The entire hotel boasts an elegant garden-style design, with lush greenery and plants arranged artfully. The walk from my room to the lobby offered a new scenic view with every step, the green trees and vibrant flowers complemented by distant mountain views created a wonderful ambiance that quickly melted away any travel fatigue. Strolling through the grounds in my free time, feeling the fresh mountain breeze, and escaping the city's hustle and bustle was incredibly refreshing – perfect for anyone who loves peace and quiet and wants to slow down and relax. I took a few unedited photos on my way, and the scenery looked stunning even without filters. This place is perfect whether you're here for a business stopover or a leisure trip to Lijiang. It offers both great value for money and comfort. Definitely a top choice when visiting Lijiang!

I brought my girlfriend here for a trip, and it was unexpectedly good! The hotel environment is great. The front desk staff was very warm and polite. We didn't drive, but they provided car service to our room. The hotel is very large, and the environment is excellent with lots of greenery. The room facilities are complete; both the bed and pillows are quite soft. Whatever you need, you can contact them, and they deliver things very promptly. Next time we visit Lijiang, we'll definitely choose this place again. Highly recommended!