Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop)

Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop) Reviews

Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop)

Near Luyuan Road (No.E12-1-A2 Chama Yizhan), Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop)
Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop)Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop)Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop)
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Xinyibao Hong Kong Fengli Luxury Hotel (Feihua Touch Water Shop) Guest Reviews

4.4/5
268 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(268)
Positive reviews(258)
Reviews with photos/video(75)
Classy environment(50)
Offers pick-up/drop-offs(23)
Loved the view(17)
Quiet & comfortable(16)
Well designed(11)
Great swimming pool(11)
Many dining options(11)
Well decorated(6)
Negative reviews(10)
Willian
Poolside
Stayed in Nov 2023
Family
3 review
2.0/5
Posted on Nov 12, 2023
Heating system not enough to heat room No options for breakfast
Anonymous User
Poolside
Stayed in Jan 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 30, 2023
good place and clean, really good environment and rooftop with good views and staff so kind and friendly
Response from Property: Thank you for choosing Lijiang Xinyibao Hotel among many inns. Many times, all we want is a affirmative look and an understanding heart, that's all. And we communicate through the Internet. A good review from you. A simple sentence of satisfaction or very good, but we were moved to the point where our hearts are surging, that's all! At a glance, your evaluation made me remember it deeply. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our service capabilities. Our check-in experience allows you to feel our attentive service and make everyone satisfied with their stay. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest trust in us. encourage. Just a few words cannot express our gratitude to you
Guest User
Stayed in Jul 2022
Couples
4 review
3.7/5
Posted on Jul 20, 2022
The staff were excellent, the hotel was in an okay location in Shuhe ancient town (around 4kms from Lijiang old town), and the gym was good. The room was small but cozy, the only thing that really bothered me was the air conditioning. You could turn it on, it made noise, but it didn’t actually condition the air in the room. The temperature was around 28 degrees which meant I could barely get any sleep at all. It was absolutely roasting! Since the AC didn’t work I tried to open the windows but it made zero difference to the room temperature.
Response from Property: Thank you for choosing Lijiang Xinyibao Hotel among many inns. Many times, all we want is a positive look and an understanding heart, that's all. And we communicate through the network. A good review from you. A simple sentence of satisfaction or very good, but we were moved to the heart, that's all! At a glance, my dear evaluation made me remember deeply. After receiving your encouragement, I think we will work harder to improve our service ability and perfect Our check-in experience, so that relatives can feel our attentive service, let everyone stay satisfied, your happiness is our happiness, your peace of mind is our greatest trust, your satisfaction is our greatest encourage. It is difficult to express our gratitude to you in just a few words
Epij
Garden-View Light Luxury Honeymoon Room
Stayed in Jun 2022
Solo travellers
22 review
5.0/5
Outstanding
Posted on Jun 23, 2022
Nice hotel with friendly and helpful staff. The breakfast was just okay (this first day I was the only person at the hotel so it was not the normal breakfast. The second morning had a small group staying so it had more options, but still a bit minimal. Location is good, although it is right behind the music square, so it is a bit loud until later. Great location and if you want to you out and have some food and drinks until late, it’s fantastic. The gym and pool are nice though I didn’t have the opportunity to try either. It is a bit of a trek into the old town to get to the place as no taxis can enter where it is, but again, it is a lively area of the old town.
YiqieanhaoDan
sweet time
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The service staff is a few young people. The overall decoration style of the hotel is a bit European. Those who are not afraid of cold can swim in the big swimming pool. Several children had a lot of fun. The auntie who cooked breakfast was also very enthusiastic! The only drawback is that some of the facilities in the room are a bit old. It should be that they have not done a good job of daily maintenance. The king-size bed suite is really big, but the toilet and bathroom are too small. Other than that, it is still pretty good overall.
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LuanmingzheMax
Poolside
Stayed in Jul 2024
Business travellers
33 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Good service, help with luggage pick up and drop off. Complete facilities, bathtub and swimming pool, great.
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Guest User
Poolside
Stayed in Jul 2024
Solo travellers
54 review
0.5/5
Posted on Jul 22, 2024
The curtains in the room were broken. There was a small room with all the wires exposed outside. The hotel breakfast was only what was shown in the pictures. When I checked out the next day, I talked to the front desk and asked someone to take my luggage. The front desk was laughing and chatting with others. They were very disrespectful. The most speechless thing was that I used a conditioner that was four years expired. The picture is the evidence. Don't say I wronged you. Fortunately, I didn't use it on my scalp, otherwise I can't imagine the consequences. I only had some rashes on my hands. I bought some medicine and applied it myself. Forget the previous ones. I don't understand why they use expired toiletries for guests. I hope the boss can be conscientious. Very bad experience. I will never come again.
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6/8
Guest User
Poolside
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel is in a great location, in the center of the ancient town. There are food options within a few steps of the hotel, and the housekeeper also comes to the door to pick up and drop off luggage, which is very convenient. The accommodation is also very quiet and not noisy at all.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and let everyone who stays here be satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
Guest User
Garden-View Light Luxury Honeymoon Room
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The room is clean and tidy, the blue color combination is very elegant, the accommodation environment is very comfortable, the customer service is warm and thoughtful, the snacks and sleeping sweet soup are very heartwarming, the hotel is in the lively area of ​​the town center. I especially like the smiling A Ling, who makes the guests feel very comfortable. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and let everyone who stays here be satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
Candice Neo
Sunshine Scenic Honeymoon Room
Stayed in Apr 2024
Couples
8 review
4.5/5
Great
Posted on Apr 13, 2024
The hotel is clean, with a swimming pool and gym, good facilities, it should be a new hotel. The front desk service when checking in was not very good. We had told her in advance that we would arrive at the gate of the ancient city at 8 pm, because the road in the ancient city is difficult to walk with large luggage. The hotel is inside the ancient city and needs to walk a distance. Our family of 5 has 4 large luggages and needs someone to help. She said that someone would be arranged to pick us up, but we arrived at the gate of the ancient city at 8 o'clock and no one picked us up, so we contacted her again. She said ok, ok, someone drove a cargo motorcycle to pick us up after 15 minutes, but the uncle who helped us with the luggage was very enthusiastic. Since we are foreign tourists from Singapore and Malaysia, the front desk staff did not understand the procedures very well. Maybe the hotel management needs to train their waiters more.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and make everyone who stays satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
Youyole
Sunshine Scenic Honeymoon Room
Stayed in Mar 2024
Family
29 review
4.5/5
Great
Posted on Mar 17, 2024
Flowers are in full bloom, and the Shushu River is still as quiet and peaceful as it was 10 years ago. There is no more hustle and bustle of Dayan Ancient Town. The Xiaoqiao Liushui Renjia B&B is very cost-effective. The housekeeper girl serves as both the front desk and the housekeeper. At a young age, she drove a tricycle to pull our luggage and three adults back to the hotel. Thanks Yuanyuan! The B&B is in the center of the ancient town. It is a bit old and can be seen that it is being maintained. The small pot rice next door is delicious, but the amount of food is a bit small. Grandma Wen’s house can be regarded as a relationship household with an 8.8% discount, but this afternoon, we reluctantly had lunch in the sound of the fire alarm at his house. The brother who sent us to the station was also very responsible.
Original TextTranslated by Google
6/12
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and make everyone who stays satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
Guest User
Sunshine Twin bed
Stayed in Mar 2024
Travel with friends
1 review
2.0/5
Posted on Mar 21, 2024
The location of the hotel is not bad, but the rooms in the hotel are really hard to describe. Just ask for a good location, and you can book without other requirements. In addition to the average hygiene and facilities, the attitude of the hotel housekeeper is also hard to describe. I obviously paid to stay in the hotel, but the attitude of the hotel housekeeper made me feel like I was staying at her house. The attitude was average and the tone was stiff throughout the whole process.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and make everyone who stays satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
Guest User
garden view
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
It's rare to find such a modern hotel in Shuhe Town. I wanted to stay for one night, but ended up staying for three consecutive nights. Free breakfast, butler-style service. Convenient food around, quiet environment. It's pretty good.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and make everyone who stays satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
Anonymous User
Poolside
Stayed in Mar 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
This is a modern hotel located in the center of the ancient town, with complete facilities and comfortable environment. The front desk staff is very friendly and professional, and can always solve guests' problems in a timely manner. The room is clean and tidy, the bedding is soft and comfortable, and it is equipped with high-quality toiletries and high-speed wireless network. The breakfast is rich in variety and delicious, providing a variety of choices to meet the taste needs of different guests.
Original TextTranslated by Google
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and make everyone who stays satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.
happy—qin
garden view
Stayed in Feb 2024
Family
16 review
3.7/5
Posted on Feb 20, 2024
The room facilities are OK, and the hygiene is relatively clean. The bathroom countertop is too small to put personal toiletries. The breakfast and service are average, but there is a guy in black clothes (without glasses and not very tall) who helped carry the luggage and sent us off. Compared with other staff, he was warm and friendly and deserves praise. I didn't see the so-called afternoon tea in the special project; I didn't drink the beer at Bianhua either, because it was closed when I went there in the evening; the dessert in the evening was Tremella soup, which I took the initiative to ask for.
Original TextTranslated by Google
6/9
Response from Property: Thank you for choosing Lijiang New Art Castle Hotel among many inns. Often, all we want is a look of affirmation and a heart of understanding, nothing more. We communicate through the Internet. Your good comments. A simple word of satisfaction or very good, but we are moved to our hearts, nothing more! At first glance, your evaluation left a deep impression on me. After receiving your encouragement, I think we will work harder to improve our service capabilities and improve our stay experience, so that you can feel our attentive service and make everyone who stays satisfied. Your happiness is our happiness, your peace of mind is the greatest trust in us, and your satisfaction is the greatest encouragement to us. It is difficult to express our gratitude to you in just a few words.