Taoranju Hotel Reviews

Response from Property: Dear guest, thank you for your positive review! We hope you will stay with us again to witness our growth. Wish you a happy life!

Response from Property: Dear guests, thank you for choosing to stay at Taoranju Hotel Linyi and taking the time to share your experience with such care and attention. As a distinguished guest of the hotel, your recognition of our service is our goal and motivation! I'm glad you had an unforgettable and enjoyable time here. We will spare no effort to continue to work hard to bring a more perfect experience for our guests! I wish you success in your work and happiness in your life!

Response from Property: Distinguished guests: Hello! Thank you for staying in taoranju Hotel. I am very happy to hear your affirmation of our work. All along, we constantly improve the quality of service, and I believe this praise will bring great encouragement to all our employees. Thank you again for sharing your experience with us. We sincerely hope that your next visit will be as pleasant as the previous one.

Response from Property: Dear Valued Guest: Greetings! Thank you so much for choosing Taoranju Hotel as your accommodation in Linyi. We are deeply honored by your high praise. Taoranju is committed to providing our customers with high-quality products and services, and meeting their needs is our mission. All staff at Taoranju sincerely look forward to your next visit. We wish you good health and success in your work!

Response from Property: Dear guests: Hello! We sincerely apologize for not being able to bring you a satisfactory stay experience during this stay! Our hotel has always attached great importance to the maintenance and safety of facilities, and we check and record them every day. For this emergency, the maintenance and housekeeping staff arrived at the scene as soon as possible to deal with it. They suggested that you change rooms, but you refused. Afterwards, they sent you apology fruits and had good communication with you. The next day, at your repeated request and consent, the hotel waived the consumption equivalent to the room rate as compensation. We are unable to meet your request for further waiver of the room rate. Thank you for your opinions and suggestions. We will continue to work hard and wish you a happy life!

Response from Property: Dear guests: Hello! We sincerely apologize for not being able to bring you a satisfactory stay experience during this stay! You booked a discounted room in Building A. After you expressed your dissatisfaction with the room, we suggested you choose a room in Building B and said you could upgrade for free. You refused. At that time, the hotel's charging pile was under construction and installation, so we informed you that it was temporarily unavailable. Thank you for your opinions and suggestions. In the future, we will continue to work hard to improve the quality of our service and strive for more recognition and satisfaction from our guests. I wish you a happy life!

Response from Property: In addition to the room rate, the hotel did not charge any other fees to the guests. The bill has been confirmed by the guest. After that, we contacted the guest and it was very clear that no guest damage fees were charged. We have filed a complaint. Thank you for your understanding!

Response from Property: Thank you for your valuable suggestions. We are deeply sorry for not bringing you a perfect experience during this stay. The praise and criticism from the guests of Room A where you stayed are the goals we will strive for in the future. Just like the annual rings of a tree, Taoranju also has its own historical traces. Maybe our facilities are not the most high-end, but our service and enthusiasm are only increasing. As for the breakfast you mentioned, we will feedback to our kitchen. It is difficult to satisfy everyone, so we will continue to adjust the buffet dishes. Finally, I wish you good luck in your work and all your wishes come true!

Response from Property: 看見您這麼如此細心全面的點評，我們心裏真的十分感動，在這裏，我們一定會竭盡全力給您最好的.非常感謝您花這麼長的寶貴時間來給我們點評.衹要您滿意，我們所做的一切都是值得的，期待您的下次光臨哦~~~

Response from Property: 感謝您細緻入微的點評，我們內心充滿感動。“打造臨沂服務標桿，爭做城市靈魂的守望者”不在是一句口號，我們用行動演繹臨沂人民的熱情好客，我們用細節證明臨沂人民温情體貼，衹有臨沂本土酒店才能演繹地地道道臨沂風情。陶然居會勵志堅持下去並隨時接受您的檢閲。

Response from Property: 感謝您細緻入微的點評，我們內心充滿感動。“打造臨沂服務標桿，爭做城市靈魂的守望者”不在是一句口號，我們用行動演繹臨沂人民的熱情好客，我們用細節證明臨沂人民温情體貼，衹有臨沂本土酒店才能演繹地地道道臨沂風情。陶然居會勵志堅持下去並隨時接受您的檢閲。

Response from Property: 千言無語彙成一句話，感謝您的選擇，感謝您的用心發現和用心分享，温情友好是陶然服務意識中不可或缺的一部分，期待與您的再次遇見！

Response from Property: 尊敬的賓客：您好，感謝您下榻陶然居大酒店！我們會在您的鼓勵下繼續保持優質的服務，讓您對我們感到更加滿意。我們將不斷努力，不斷改進，希望能向每一位賓客提供更高水準的入住體驗。陶然居全體員工真誠恭候您的再次光臨。祝您身體健康、工作順利！

Response from Property: 尊敬的賓客，您好！首先對此次入住未能給您帶來良好的入住體驗深表歉意！關於您反饋的客房異味問題，我們已第一時間對相關區域進行了排查，後續也會加強環境的檢查維護，努力為您提供更舒適的居住環境；對於早餐白煮蛋的品質問題，經落實該情況為雞蛋煮制後悶放時間過長所致，並非食材質量問題，廚房已立即調整操作流程，縮短雞蛋悶放時間，確保每顆白煮蛋新鮮口感，同時加強了餐食出品前的品質檢查。您的反饋對我們至關重要，非常感謝您的坦誠告知，我們真心希望能有機會彌補此次的不足，若您下次再來，歡迎直接聯繫大堂副理，我們會盡全力為您安排滿意的入住與用餐，期待您的再次光臨！祝您身體健康、工作順利！