Solano Hotel

Service is good and people are nice and polite. The place is clean. The refreshments makes you feel welcome. Coffee shop doesn’t open early though and there’s no pool but they said we can use the pool in the other branch without charge which is good.

The place is still on point because it is accessible to malls, churches and even restaurants. The only thing I didn’t like was their service. When I enter for the very first time, there are staff who will greet you warmly. It is my second time here but this time with my family. If I can remember correctly, there are 3 or 4 staff at the lobby that day. No one opens the door for us. I have a companion who is a senior citizen. We are 7 in total and carrying out bags. They didn’t offer the trolley if we needed it. But I shrugged it off. We stayed overnight here because we have a relative came from Laguna and we just wanted to checked in. There were no bath towels and the bottled water. I asked very politely for those 2 things. I even told the receptionist they can leave it there at our rooms since have some golfing and bowling to do. But to my surprise when we returned to the hotel, I checked my request was not delivered. I called for the second time and asked for it. Still not yet given. When I checked the time, it was 2300hrs no bath towels and even bottled water. I called again for the third time and the receptionist asked “what is it again Mam that you want?” It’s like all this time you didn’t know what I requested. Then I hung up the phone. I might not come back here again if their service will continue like this and definitely not gonna recommend Solano to my relatives and friends if their service will go on like that.

The hotel room is spacious and clean. Friendly staff. Nice facilities all good. They have a heater in the shower room that's what I love. The place is accessible to the mall and busses going to Manila if you are a solo traveller. The room is very comfy so I have a very nice and pleasant stay in this hotel.

A warm welcome at hotel. Lobby has nice ambience. Helpful staff. Room is safe in separate part of building. Nice breakfast- restaurant- bar. Quiet. Went to other location to use pool. It’s near a beautiful cathedral. . Good value. Recommend.

Good stay overall. Good location. Staff was hospitable and attentive to requests. Breakfast could use a little bit of improvement, but still not bad to get you started for the day.

Very clean spacious room with an easy access to city center. Famous cafe and breakfast place nearby and very convenient.