Masa Hotel & Spa Campo Grande Collection

This hotel is in a very good location near the airport you could take the metro red line from the airport then the yellow or green line to the closets metro stop to the hotel  or take the bus number 783 from/to the airport. The hotel is 4 star luxury comfortable beds and very good breakfast. I recommend for airport stays or even for longuer stays to visit Lisbon as very convenient to public transport

Nice retreat from noisy central Lisbon hotels.  The rooms were large and quiet. The air conditioning was perfect. The breakfast was great. We also enjoyed the fitness center and small indoor pool and hot tub. The front desk and dining staff were extremely friendly and spoke English very well. Would stay again

Not bad but the wall in the room was Dirty and also The pool water was dirty and at the last minute during checkout I asked the reception to give me a bottle of water, but unfortunately they said you had to buy it even though the bottle of water was included with the room.

The Masa Hotel and Spa is in an excellent location and easily reached by the metro station about 10 minutes walk away. The room was exceptionally clean and the room had a mini bar, safe and was supplied with bath robes and disposable slippers. Also a litre bottle of water was a welcome addition. In regards to the breakfast. The first morning was perfect and the selection was very good. However the second morning I went earlier and it is best described as a chaotic mess. There was a large party of travellers who all descended the dining room at the same time and there was simply too many in at the same time. Maybe somone should have staggered the amount allowed in at once and allowed people to get their breakfast choice in a relaxed fashion rather than it resembling feeding time at the zoo! I stayed over the weekend the clocks went back and was reliably informed by reception staff that in Portugal the clocks went back on the Sunday night going into Monday which was proven to be completely inaccurate and could have caused problems for ongoing travel if they had been believed! It must be mentioned that the major disadvantage of this hotel is that it lies directly under the flight path of Lisbon Airport and from early morning there are plane after plane coming very frequently into land. Even with the windows closed it's still very noticeable. It's obviously not the hotels fault where it's situated, but if you want a peaceful stay then this hotel really isn't going to give you that. The spa and swimming pool I can not comment on as never used. Neither did I use the dining room for an evening meal. Despite the negative comments it is a lovely hotel simply spoiled by being under the flight path of the main airport.

Staff are wonderful! Not sure what was coating the walls of my room…seemed washable…but otherwise fine.

The breakfast was good, friendly staff location was ok. However the reason why I have rated the stay low Is because the AC kept making really loud noise which was intermittent, the worst was in middle of the night and early morning when trying to sleep. I have sent a video to staff at the hotel but haven’t had any update. The staff knew about the issue as we reported it straight away and they gave us comfort that the noise would go after 10 minutes but what they failed to tell us is that it would come back and it did every so often. I have had really bad sleep as a result and I am extremely dissatisfied with this stay. I will leave a review on trip advisor too to reflect my experience.