Not sure how this hotel ranked 5-star and rated in 9.0, which was the reason why I picked this hotel. Overall our experience isn't close to 5-star. Guestroom hallway and entry doors are narrow and are looking like motel. Guestroom design is ok, but the floor, carpet and furnitures are old and shaggy. Views from the 4th floor are either facing busy road or outdated buildings, and guess it should make no difference in higher floor. The breakfast is pretty poor in quality compare to other hotels I stayed during the trip. Also, one episode.... someone (I think it is bellboy) puts other guest carriers in our room when we were out. It was really bad feeling not just having someone in our room but also knowing the one didn't move it out when realized it was occupied (obvious). When I called the front desk to check, the response was that he has no idea and there is nothing he could do. Again... 5-star?? I wouldn't recommend this hotel to others.