EVOLUTION Lisboa Hotel Reviews

Should have told us that the air conditioner can be adjusted on the TV

Great city views from the rooms. Bedroom light switch was broken therefore had to sleep with lights on. However problem resolved quickly once communicated to staff.

Second stay in this hotel. This time I stayed for 3 days. Things were ok but there were a couple of details that were not up to I expected. Unfortunately, pool and steam room were still under renovations so only sauna was available. One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel. I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels. Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs. I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.

Very good hotel. Indoor pool open 24hrs

Hotel was fine. Metro on your doorstep and if you know where you are, you have a few places on your doorstep. The whole reason we booked this hotel was for the swimming pool/Sauna. When we got there we were advised they were closed and may open the day after, was told the same the next day and finally they said won't be open while we were there. This really put a downer on our trip as we only booked this hotel/area for that reason.

Be careful with this hotel, in which service and facilities are wildly variable. For our last night, one bath towel is missing for a room of double occupancy - a schoolboy error as they would call it - and when we requested the second one, the receptionist acted as if he were doing us a big favour. Then, on our last day, neither of our two room cards worked when we returned to the room 30 min before check out time - and because of receptionist shortage, it took us a good 15 min to get a replacement card - not a good thing for a hotel that brands itself for being chic and high tech. The room controller, which is run by the TV system, as well as the lighting panel, are as dysfunctional as they get - one would have thought it should be a very simple thing to raise or lower the temperature through a quick flip of a switch, or a simple touch on dial. Instead, it is waiting for the TV to warm up, entering the room control panel, blah blah blah. Note also a double bed at this hotel means two single beds slapped together. Not great if you have no wish to sleep atop a trench. Our last night happens to be on a Friday, and the lobby practically turned into a dance floor with loud and cheap beats that went all the way to almost midnight and heard even on the highest floors. No problem for being chic, but being chic is very different from being dysfunctional and uncomfy. A shame, as the location is excellent, some of the staff were nice and helpful, and some of the decor are clever.

Very good

Very good breakfast service. The air conditioning was cold in the room, even when it was turned off.

Everything is great.

Overall satisfied

The soundproofing is so poor that you can hear people talking next door, and you can't rest at all.

Clean and comfortable, rich breakfast, friendly service, gym and swimming pool

Hotel with good infrastructure, good service and friendly staff.