Av. António Augusto de Aguiar 14, Avenidas Novas, Lisbon, Lisbon District, 1050-016, PortugalView hotel details
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1 night
Guest Reviews of HF Fenix Urban
8.1/10
Very good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities7.7
Service7.9
Cleanliness8.4
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(6)
Great location(23)
Clean and tidy(14)
Awesome rooms(10)
Easy to get around(10)
Great service(10)
Convenient location(9)
Awesome stay(6)
Delicious breakfast(5)
Negative reviews(3)
Guilhermina
Economy Double Or Twin Room
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Dec 2, 2025
We are very satisfied with the hotel and its exceptionally friendly and helpful staff, and we find its location to be highly advantageous.
Guest User
Economy Double Or Twin Room
Stayed in Oct 2025
Travelling with friends
1 review
8.5/10
Very good
Posted on Nov 18, 2025
Great hotel , just of marques de Pombal.
Immaculately clean, great full breakfast for €12.
Guest User
Economy Double Or Twin Room
Stayed in Oct 2025
Couple
2 review
8.5/10
Very good
Posted on Nov 28, 2025
Nice place. Walking distance to convenient store and some place of interest. The room is great!
Guest User
Comfort Room
Stayed in Jan 2025
Solo traveller
1 review
9.0/10
Great
Posted on Feb 8, 2025
The reception is helpful as help me to arrange the same room even I book separately . Location is good
Guest User
Comfort Twin Room
Stayed in Jan 2025
Family
1 review
7.0/10
Posted on Mar 1, 2025
The room is reasonably clean. But the remote control of the air conditioner was out of order. We needed to turn on the air conditioner by ourselves. Toothbrushes and toothpaste were out of stock. We needed to buy them ourselves. The bed was very big.
Guest User
Economy Double Or Twin Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 21, 2025
Excellent hotel, very clean room, easy access to lots of amenities
Guest User
Comfort Room
Stayed in Jul 2025
Family
5 review
7.0/10
Posted on Sep 14, 2025
It was good for one night.
Original textTranslated by Google
Guest User
Economy Double Or Twin Room
Stayed in Jul 2024
Couple
4 review
10/10
Outstanding
Posted on Oct 13, 2024
This was a great hotel. The hotel staff was very welcoming and accommodating.
Edvards R.
Comfort Room
Stayed in May 2024
Couple
10 review
10/10
Outstanding
Posted on Jun 9, 2024
Great hotel overall - great location, great room size, loved the free water, bathrobe and slippers too which is fairly rare in Europe.
Emilio BV
Comfort Room
Stayed in Aug 2024
Family
29 review
8.0/10
Very good
Posted on Oct 4, 2024
Good location near Lisboa sightseeing and metro station.
Guest User
Economy Double Or Twin Room
Stayed in Oct 2024
Couple
26 review
6.5/10
Posted on Dec 11, 2024
Close to Main Street
Noisy at night
Guest User
Economy Double Or Twin Room
Stayed in Jul 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 1, 2024
Very good hotel. Staff, cleaning, location
Guest User
Economy Double Or Twin Room
Stayed in Jun 2025
Travelling with friends
6 review
9.0/10
Great
Posted on Aug 10, 2025
Good Hotel
Ruthipd
Comfort Double Room
Stayed in Nov 2025
Couple
1 review
9.5/10
Amazing
Posted on Dec 30, 2025
Hotel quite close to the city center. With a metro stop very close by (blue line "Parque"). Very good and complete breakfast.
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Anonymous User
Economy Double Or Twin Room
Stayed in Oct 2025
Couple
15 review
5.0/10
Posted on Nov 11, 2025
This was probably the smallest room I've ever stayed in. There wasn't even enough space to open a suitcase around the bed, let alone enough room for a narrow passageway… the space was extremely poorly designed, and the bathroom was even larger than the room. Most importantly, there was the parking problem. Because it was the weekend, street parking was free, and the staff said they could find a place to park. However, we had to walk around the outside, dragging our suitcases back to the hotel's main entrance. There was a parking lot entrance on the back street, but the staff neither opened the parking lot door for us nor helped us with our luggage. The service was practically nonexistent.