Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）

Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station） Reviews

Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）

1st Floor, Xinshidai Shangye Gang Business Building, No. 94 Chengzhan Road, Liunan District, Liuzhou, Guangxi, ChinaView hotel details
Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）
Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）
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Guest Reviews of Yeste International Hotel (Gubu Street Store of Liuzhou High-speed Railway Station）

8.9/10
904 reviews
Verified reviews
Location8.8
Amenities8.9
Service9.1
Cleanliness8.8
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All reviews(904)
Positive reviews(873)
Reviews with photos/video(148)
Friendly front desk staff(53)
Delicious breakfast(46)
Convenient parking(37)
Close to train station(23)
Negative reviews(31)
Alden D
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Jun 2024
Business traveller
61 reviews
7.0/10
Posted on Jul 14, 2024
The place is not ideal , very limited place to eat. Ac is not cold.
Response from Property: 尊敬的客人：非常抱歉您在入住期間遇到了不滿意的情況。我們深知您對住宿環境的期望，對於您提到的用餐地點有限以及空調不夠冷的問題，我們深感抱歉。關於空調問題，由於夏季連續持續高温，我們已經努力協調並計劃更換更大匹數的空調，以確保為客人提供更加舒適的環境。同時，針對您提到的餐廳空間有限的問題，我們承認餐廳桌椅佈局存在缺陷，我們會第一時間重新佈置餐廳桌椅格局，讓餐廳顯得更加寬敞、合理且舒適。我們非常重視您的反饋，並將不斷努力提升服務質量。希望未來有機會再次為您服務，併為您帶來更好的體驗。謝謝您的理解和支持。Dear Guest:We are truly sorry to hear that your stay was not satisfactory. We understand your expectations for your accommodation, and we deeply apologize for the limited dining space and the issue with the air conditioning not being cold.Regarding the air conditioning, due to the continuous high temperatures in summer, we have made efforts to coordinate and plan to replace it with a larger capacity one to ensure a more comfortable environment for our guests. At the same time, addressing the issue of limited restaurant space you mentioned, we acknowledge that there are defects in the layout of our restaurant tables and chairs. We will immediately rearrange the layout to make the restaurant appear more spacious, reasonable, and comfortable.We value your feedback highly and will continue to strive to improve our service quality. We hope to have the opportunity to serve you again in the future and provide you with a better experience.Thank you for your understanding and support.
Guest User
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Mar 2024
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Apr 27, 2024
Very good, parking is convenient, there is a travel agency downstairs, the supporting facilities are complete and the room is clean
Original textTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing to stay at Yaster International Hotel Liuzhou High-speed Railway Station Gubu Street Branch and giving us valuable comments! I am glad to see that you are very satisfied with our overall atmosphere and service. Your affirmation and recognition are the driving force for our unremitting progress. As hotel employees, we will strive to provide higher quality services. I hope you will feel that your money is worth it. Thank you sincerely again! We look forward to your patronage again.
Yyyuan
Fashionable Deluxe Business Room (Double Bed) (Desk)
Stayed in Feb 2024
Couple
5 reviews
2.0/10
Posted on Mar 24, 2024
As soon as I came in, I smelled a bad smell, a bit like damp and moldy. The floor mat was also very dirty, and there was dust on the table. If the hotel is like this, won't the business have a guilty conscience? I thought I would just bear it, but when I got into bed at night, the quilt was so smelly, it felt like body odor. I stayed up all night and couldn't fall asleep. I kept regretting why I didn't check out when I entered the room 😭. I couldn't fall asleep all night. The floor mat was very dirty, the towels and quilt were so worn out, and the sheets were not put on properly. Ctrip's rating is still so high, I was deceived by Ctrip. Next time I look at the ratings, I will also look at the negative reviews. I saw that many of the negative reviews were the same as mine. This is the most depressing hotel I have ever stayed in, no doubt!
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for your review of our hotel. We are deeply sorry for the hygiene problems you encountered during your stay. We attach great importance to hygiene issues and have taken immediate measures to resolve them. We will strengthen supervision of room cleaning to ensure that every guest can stay in a clean and tidy room. Regarding the problems you mentioned about the smell in the room, dirty carpets and dust on the table, we will communicate with the cleaning team and strengthen training to ensure that such situations do not occur again. Thank you again for your feedback, your opinions are very important to us. We will continue to improve to ensure that every guest can enjoy a satisfactory accommodation experience. If you choose to stay in our hotel again, we will serve you wholeheartedly. I wish you a happy life!
Guest User
Fashionable Family Business Room (Desk)
Stayed in Feb 2024
Family
3 reviews
10/10
Outstanding
Posted on Mar 22, 2024
The hotel is clean and the service is good. It also delayed the service for one hour for free. It is highly recommended.
Original textTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Our hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Anonymous User
Fashionable Deluxe Business Room (2 Beds) (Desk)
Stayed in Feb 2024
Solo traveller
16 reviews
2.0/10
Posted on Mar 15, 2024
How long has it been since the hotel was cleaned? There was cigarette ash from the previous guest in the teacup, and the items on the table were covered with dust. Don't you check them regularly? They didn't change them after each guest, not to mention disinfecting the items. The breakfast was not good either! The price was so high and the stay was so bad. I'm scared every time!
Original textTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and detailed comments. We are very sorry to hear that you are not satisfied. We deeply regret that we did not provide you with the service you expected. We will immediately conduct a strict inspection of the hygiene conditions and strengthen daily cleaning work to ensure that every guest can stay in a clean and tidy room. For the situation of cigarette ash and table dust left in the teacup, we will thoroughly clean and disinfect it to ensure that similar problems will not occur next time you stay. Regarding the breakfast issue, we will also seriously consider your suggestions and strive to improve the quality of service. Thank you for your feedback, we will take it seriously and hope to give you a satisfactory stay experience. Looking forward to your visit again and wish you a happy life!
Guest User
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Feb 2024
Business traveller
26 reviews
9.5/10
Amazing
Posted on Mar 3, 2024
I have lived in this hotel for almost half a year. The facilities and services are great, and it is close to the company, very convenient.
Original textTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Our hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
v-i-t-a
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Jan 2024
Couple
11 reviews
8.5/10
Very good
Posted on Mar 4, 2024
The sanitation is OK, but the carpet is too dirty. It may be related to the long time the hotel has been open. The environment is pretty good. It is quite quiet to sleep at night. The service is very good. Basically, we will meet all your requests. We just asked for an extra quilt. The air conditioning is not very powerful. When we went there, it was a cold wave in Liuzhou. It was still quite cold to sleep at night.
Original textTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we are very sorry to see that this stay did not meet your expectations. You have given positive comments on hygiene, environment, service and other aspects. However, you mentioned in your description that the carpet is too dirty. This is a problem that needs attention. We will feedback to the relevant departments to strengthen cleaning and maintenance work, improve service quality, and provide guests with a more comfortable and satisfactory accommodation experience. , Air conditioning problem. Due to the cold wave in Liuzhou, there are many guests, resulting in excessive air conditioning load. We will check and repair the equipment in time to ensure the comfort of guests. I look forward to meeting you again and wish you a happy life.
Erliangerliang
Fashionable Family Business Room (Desk)
Stayed in Jan 2024
Family
18 reviews
9.0/10
Great
Posted on Feb 15, 2024
The hotel is a bit old, the breakfast is not very good. I fried the eggs myself. And ** is more than 100 yuan lower than Ctrip and **. I made a mistake this time and didn't compare **.
Original textTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your comments, we are very sorry to see that this stay did not meet your expectations. We have been committed to bringing high-quality stay service experience to every guest. Satisfaction is only the starting point, and surprise and touching are Xiaoya's ultimate goal. Xiaoya's home is located on Chengzhan Road, close to the railway station, Fei'e Shopping Mall, Yufengshan Park, and Yintai City. The transportation is convenient. Thank you very much for your valuable suggestions and the opportunity to correct them. We will definitely strengthen training. I hope that you will be happy to have us accompany you during your journey. Looking forward to meeting you again and wish you a happy life.
Guest User
Fashionable Family Business Room (Desk)
Stayed in Jan 2024
Family
5 reviews
10/10
Outstanding
Posted on Feb 8, 2024
The hotel is very good and the service is very humane. The location is also very good. It is a 20-minute walk to the pier. There is a wholesale mall next door and a 24-hour supermarket on the first floor.
Original textTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Our hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Feb 2024
Solo traveller
1 reviews
10/10
Outstanding
Posted on Mar 28, 2024
Comfortable environment, clean rooms, convenient parking
Original textTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Our hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
sunny1975
Fashionable Family Business Room (Desk)
Stayed in Dec 2023
Family
7 reviews
10/10
Outstanding
Posted on Jan 19, 2024
The road to the hotel was too congested, the room and breakfast were good, and there is a herbal medicine market nearby, which is worth a visit. It's just a little inconvenient to eat a full meal nearby, not only is the driving congested, but it's also difficult to park. Simple meals are fine, there is a good snail noodle restaurant recommended.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your five-star review! We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Fashionable Deluxe Business Room (Double Bed) (Desk)
Stayed in Oct 2023
Business traveller
92 reviews
10/10
Outstanding
Posted on Jan 17, 2024
Satisfied, stayed in a very nice hotel many times! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your five-star review! We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Kun26
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Oct 2023
Couple
25 reviews
9.0/10
Great
Posted on Nov 12, 2023
Came to Liuzhou to eat river snail noodle, and then checked into Yaster International. The soundproofing was a little bad, but everything else was OK. There was no price increase on weekends, but the decoration was exactly the same as that of a certain hotel.
Original textTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Our hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Fashionable Deluxe Business Room (Double Bed) (Desk)
Stayed in Jan 2024
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Feb 13, 2024
Very satisfied and worth staying again.
Original textTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Our hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Fashionable Elegant Business Room (Double Bed) (Desk)
Stayed in Feb 2024
Travelling with friends
2 reviews
2.0/10
Posted on Mar 18, 2024
Avoid the thunder, avoid the thunder, avoid the thunder! ! I was really angry! I was asked to check in when the room was not cleaned up. You can see the pictures. It was already night time. Normally, shouldn't it be cleaned up? ! ! ! And the front desk service attitude was very bad. They asked me to go downstairs to get the room card of other rooms. My attitude was that they should send someone up to give me the room card of other rooms, but they actually made me wait for half an hour before someone gave it to me. I will never come to this hotel again! !
Original textTranslated by Google
Response from Property: We are very sorry to hear about your unpleasant experience in our hotel. We deeply regret the problem you described and admit that this was a mistake we made during the service process. The following is our response to your feedback: First, we are deeply sorry about the problem of the room not being made up. We understand that you expect to get a clean and comfortable environment when you check in. We will investigate this and strengthen the supervision of room cleaning to ensure that similar problems do not occur again. Second, we are very sorry about the problem of the front desk service attitude. We value the needs and experience of every guest and are always committed to providing friendly and professional service. We will strengthen the training of front desk staff to improve their service awareness and communication skills to ensure that all guests can get a good service experience. At the same time, we also understand your dissatisfaction with the request to go downstairs to get the room card. Under normal circumstances, we should provide guests with more convenient services. We will reflect on this and improve our service process to ensure that similar situations do not occur again. Finally, we sincerely apologize to you and thank you for taking the time to feedback this issue to us. Your opinions and suggestions are very important to us, and we will take positive measures to improve our service quality to ensure that all guests can enjoy a pleasant and comfortable stay. Thank you again for your feedback, and we look forward to the opportunity to provide you with better service. If you have any further questions or need help, please feel free to contact us. Have a great life!