Top rated hotels in Liverpool

DoubleTree by Hilton Hotel & Spa Liverpool
3.5/5120 Reviews
City Centre
Stayed for 1 night with a friend. Everyone we spoke to were lovely and the room was nice enough (very modern bathroom but quite dated/tired bedroom). Great location. From 9:30am there was a constant loud noise coming from the elevators or drains. Meant we couldn’t sleep past then. After research we chose this hotel for the spa, thinking we could have a relaxing 2nd day before heading home. We were told we’d have to book a slot into the spa as they were so busy and the earliest slot was 12:00, with checkout being at 11:00. Given the hotel breakfast buffet we booked in for 10:30. Breakfast was rubbish. We paid £20 each for dry bread, hash browns, a few leftover bacon rashers and crusty baked beans. There seemed to be an egg station but no one there between 10:30-11:00. I appreciate we came at the end of breakfast, but we still paid the same £20 so expected a lot more. Only as we were walking into the spa were we told it was an additional £25. Changing rooms were TINY, space probably for 3-5women but there was over 10 of us when we went in/out. Very awkward and not relaxing. Given we were made to book, this overcrowding should have been considered. None of the locks on the lockers worked. 1/3 toilets was blocked. Facilities were decent enough and fairly clean, wouldn’t have minded if it was included in our £90 room. I’m due back in Liverpool soon but will be trying somewhere else.

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