Novotel Liverpool Centre Reviews

We had a lovely time plus we got to take the dog one thing was sad for us all as a family LOOKING OUT THE WINDOW TO THE CAR PARK SO BAD

Nice and cozy place with lovely gym & pool

Good breakfast

Amazing hotel will always go back 15 years and still loving every stay 🩷🩷🩷🩷

Location brilliant, check in smooth - however they shouldn’t be allowed to put people in rooms next door to loud building sites! We got no sleep whatsoever.

Great location, if not for the victory parade, the room charge is quite at a high end.

This hotel has an excellent location and features friendly, polite staff. However, it would benefit from having locks on the bathroom and toilet doors. Additionally, the quality of the ingredients for the traditional English breakfast, such as the sausages and bacon, could be improved. Otherwise, we had a really good stay and would consider returning.

Excellent location and friendly staff. The room is a bit tired and amenities does not reflect the 4-stars rating.

Firstly upon arrival staff friendly with a smile , did not get a name of the lady on reception ( sorry) but was welcoming and so polite towards my daughter and myself. I arrived earlier than check in , was offered luggage storage given a ticket and kept until arrived back to check in at 15:00. Had to pay a £2.40 room tax which I did not think was bad . The room was brilliant for us my only fault which couldn’t be helped was the room faced a car park which was noisy until midnight and home bargains which of course it was delivery day so early rise 05:30 for me as light sleeper. But overall can not fault the hotel . Will stay again. Easy access to Liverpool town centre 5 minute walk across road , and Liverpool central train station literally up the road.

Very nice hotel with good strategic location at city centre. convenient for family travel

I had a one night stay at Hanover Street L1 last night 27.5 and it was mostly really good - the room, cleanliness and breakfast and this made up for the problem I had using the swimming pool. I had booked this hotel because it has a pool but hadn't realised it was half term. Consequently, the pool was full of children the whole time I was there. I was only able to access the sauna and this is when I heard some kids laughing about making Sea Gas...a competition about who could fart most whilst underwater. Although I can see the humour in this, I did feel really disgusted and this confirmed that I could not use the pool at all, as well as the fact that it was constantly very loud and with no space to swim. This lack of access will very much affect my future plans to stay there, even if it were school term time, I wouldn't come there on a weekend for this reason.

Great location, just a few minutes walk to Liverpool One and Albert Dock.

Lovely hotel gorgeous food at ropewalks.Swimming pool nice and clean.Only downside was our rooms view was of a scaffolding multistorey carpark 😢😢

I was very happy with my stay at this hotel, especially as my family and I were unfortunately left in the city after we missed our last train. The staff were very accommodating, and we were given a free upgrade to the executive suite after a mishap and explaining our situation. The room was absolutely beautiful, spacious, very well ventilated, and clean. The towels were extra soft, and there was more than enough to accommodate my family. We received cosy dressing gowns and slippers. We had extra pillows in the bed, and it was extremely comfortable. The bathroom amenities were divine, too. The shower room was a great design with very good lighting. The location was perfect, under a 10 min walk from Liverpool Lime St rail station.