ST. Kilda Hotel

We stayed at the hotel last week and were greatly impressed with it. When we arrived and checked in we were served tea and scones which was a lovely welcome. We had booked to put our car in the garage at the back of the hotel and two members of staff met us there and took our bags to our room. You pay extra to park in the garage but it is well worth it. We had only booked Bed and Breakfast but after looking at the dinner menu we decided to eat at the hotel and we weren’t disappointed at all with the food. All the staff were very friendly and couldn’t be more helpful. The hotel was very clean and it was good to see so many hand sanitizers on the walls which was very reassuring. Also the notice on the lift that only two persons from the same bedroom were allowed in the lift at one time. (another good covid prevention measure). We had booked a room with a sea view which was on the third floor but that was no problem as there was a lift. To summarise. We were very impressed with everything about the hotel and will definitely be returning to visit it again.

Went on a turkey and tinsel break by coach. Lovely hotel right on the seafront, handy for shops etc. Nice large clean room with double and single bed. Very friendly, helpful, efficient staff, nothing too much trouble, always helped with a smile, best ever. Complimented the chef on the excellent food, couldn't fault it. Entertainment great, would certainly return. Unfortunately, it is closing soon for refurbishment, hope they don't spoil it.

The beds are so hard - they said they usually have to put extra duvet under bottom sheet for people. My husband got cobwebs on his face as he was getting into bed! Found lipstick on my wineglass on 2 separate occasions - told because women use lipstick the dishwasher doesn't remove - no apologies! Very little parking space - we had to park on the promenade which isn't free unless you have disabled sticker. Three nights there was male singer using massive amplification - really hurt the ears, we couldn't stay in bar or adjoining rooms. Hotel looks really tired and in need of update. One good point, they send taxis to pick up and return regular elderly guests. We will NOT return.

If we hadn’t been part of a group we would have checked straight out again. Our room was tiny and very dated. There were 3 tiny drawers and we had to put our clothes on a stool. Luckily the duvet could been seen by a gap in the cover as it was grey and filthy. It was warm enough that we didn’t use it. The table was covered in crumbs and the remote control thick dust. We had sanitiser wipes and had to clean everything. The shower was tied up with a cable tie. 2 stars for the restaurant staff and food that were very good.

We went for two night break. Great service, scone and tea on arrival. Private locked parking was a bonus. The breakfast and dinner were first class. Especially the light jam sponge with plenty of custard! The room was well equipped with a great view of the bay. The staff were all extremely helpful, in particular, Lara who was attentive without being OTT. We will definitely return. Janet & John, Cheshire

Great location , excellent food for the cost , the hotel is a little dated shabby bedroom , spotless en suite though. More thought needed for guests personal items . I had no bath mat or milk on arrival , both were rectified. Very quickly even though cases were still being brought to the rooms and evening meal was imminent . The only place for toiletries in the ensuite was on the window sill over the lavatory which is neither practical or hygienic . No shelf in the shower. For shampoo etc . A small hand basin in the en-suite wasn’t particularly suitable for needs . And also had a large towel rail across the top which meant the sink could not be used . The kettle wouldn’t fit under the tap and teapot was provided to fill the kettle with water. You also had to hold your finger down on the button to allow the kettle to boil. Large hole in the wall behind the headboard needing filling and repainted . Shabby grimy fitted wardrobe with old and delapadated hangers gave off the final ambiance as past its best.