Hotel Riu Palace Palmeras - All Inclusive

Currently staying here now and cannot find fault with anything! hotel is modern and clean, staff are amazing - professional and friendly. Food is great with Good choice of options. Drinks are premium and general atmosphere is lovely and relaxed - if your thinking of booking, do not hesitate as you will not be disappointed. Tip ask for high level room (7th floor) to appreciate stunning views of beach and sand dunes

We’ve stayed at a lot of hotels and this has to be one of the best. The staff couldn’t do enough for us, they were all so helpful and friendly. Special mention to Pedro in the bar who made sure we always had a drink in front of us. Also, the reception staff deserve a special mention for being so helpful. We’ve never stayed at such a clean hotel, the rooms, pool areas and public areas were absolutely spotless. The food was very good with plenty of choices, it was always hot and, as mentioned earlier, the staff were very helpful. We particularly liked the poolside snack bar. We loved to make our own toasties at lunchtime and it was always handy for a snack with our afternoon cocktail. The room was a decent size and the beds comfortable and like the rest of the hotel it was kept immaculate by a lovely friendly maid. It could have done with a few more drawers, but we managed OK with what there was. It’s a family hotel and there were children around, who could be a little noisy at times. Our only moan about our 2-week stay was that sunbeds were reserved from very early on. There are about 20 south facing sunbeds by the second pool all of which had towels on from first thing. Some people didn’t use them until after lunch and some weren’t used all day, someone just came down late afternoon and collected the towels. We often struggled to find a sunbed in the sun when we came back from our walk. This could all be made fairer for everyone if the hotel adopted a zero-tolerance policy to reserving sun beds.

For us there was nothing not to like. Lovely hotel, grounds are stunning, staff are so friendly and cannot do enough. Food was very good and choices plenty, all inclusive drinks were plentiful. Entertainment was overal enjoyable, sometimes not too,e great acts Some loud music from 360 bar to the left of the hotel but only on a Saturday night and from a German bar on the right side but only on 2 occasions so did not really spoil anything

Another great stay at a RIU hotel, friendly staff great food and drink. Nothing was too much trouble one call to reception and anything was possible. The rooms were clean and the housekeeping staff were very good. Already planning our next holiday with you. 5*

Had fantastic time lovely food, very clean rooms very nice, will be going back in future, staff very friendly an helpful.

We are regular customers of Riu Hotels, being elite customers and I must say that this was the poorest Riu I have ever stayed in. It is advertised as a palace yet offers no palace amenities; it lacked atmosphere, no entertainment during the day, not even music by the pool and the night entertainment sent me to sleep. Normally, with Rius, you can use other hotels, yet at Gran Canaria, we could not even look around other hotels, bar the one we went to for the white party. The food was bland and the same nearly enough every day; by day 3, I was sick of the same food. I must say the grounds are beautiful and clean, and the rooms were cleaned daily. I would not return to this hotel unless you're looking at being bored, as it is 100% not a palace.