Comfort Inn Hotels in London

Really satisfied, the front desk service attitude is very good, and they gave us cookies to eat, the room is also very clean, the elevator downstairs can only be swiped by card, the safety factor is very high, a very satisfactory experience

Good place! Easily something I'd recommend to most of my friends to stay at!

The TV was out of order. Called Housekeeping but no response. Left a message for them to come and repair but no action either. Feedback at counter during check out. Other than that, everything is fine with the hotel.

The location of the hotel is very good, located in central London, less than ten minutes walk from the train station. Breakfast is a standard North American style with a coffee tube. There is a parking lot, 14 Canadian dollars and tax increase.

With a stay at Hotel Metro, you'll be centrally located in London, a 1-minute drive from Budweiser Gardens and 5 minutes from University of Western Ontario. This hotel is 0.3 mi (0.5 km) from Citi Plaza Mall and 0.4 mi (0.6 km) from Grand Theatre.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.Featured amenities include complimentary wired internet access, limo/town car service, and express check-in.Make yourself at home in one of the 20 individually decorated guestrooms, featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers.

If you are very budget conscious, and your only concern is a clean bed to sleep in, this will meet your needs. We checked in during the Brier so rooms in the downtown area were scarce. The only rooms available here were their studio rooms. One had a kitchenette and the other did not. The one without the kitchenette had a small fridge with a microwave seated on top and a coffee maker on top of the microwave. It was dark and very small. There was little space around the bed. The heater/AC unit was situated next to the bed. As it was very warm in the room, we turned the AC on. But we had to turn it off when we went to bed as the cold air was blowing directly on the person sleeping on that side. The bed was very firm. The other limited furnishings (there was not place to unpack your clothes) were old. The tub in the bathroom was very narrow and dangerous to stand in as you showered; it was an old fashioned tub with curved sides and a very narrow flat surface so you had pressure on your ankles as you stood there. The staff were friendly and overall it was clean. But, I would not recommend for more than a 1 or 2 night stay and then only if you can't find anything else or are looking for cheap accommodations.

Underground parking in the winter is a nice perk. As I was traveling for business, mine was complimentary, but I believe it's charged at $20+ per day otherwise which seems a bit extreme for London. My room appeared to be clean, but had a strange smell. On further investigation, a soiled diaper had been left in my washroom's garbage. I understand that mistakes happen, everything else did appear clean -- but this oversight ended up making me question the overall cleanliness of my room. The smell didn't dissipate after the diaper was removed, and the layout of the bathroom was mindblowingly awful (see photo), so I asked to switch rooms. Staff were very apologetic and accommodating. I was moved and upgraded to a large suite. This room instead smelled of patchouli -- less offensive, but for a hotel that has signage saying it's scent-free, it seemed strange and again made me question the cleanliness. The continental breakfast offered was very slim -- not a ton of variety, and the layout was very tiny for the number of people, although the dining space was large. With other long-term stay hotels in the vicinity, I'm not sure I'd try my chances here the next time I'm in town.

The hotel was nice enough and in a good location for walking to bars and restaurants. I found the room a bit dirty. The carpet and the bathroom floor was not clean. Bits and pieces of things on the floor. I wiped the bathroom floor as I spilled water on the floor and the napkin came up pretty dirty.. so I was not overly impressed as it was a $280 room a night. The bed was very comfortable and the furniture was nice enough. I found the hotel to be a mininalist type place. No real extra things on the wall or nothing on the tables, no ice machines, two towels in total for us, no real extra comfort type feeling here... no throw pillows on the couch, just generically kinda sterile. I did like the little coffee machine and the fridge was great. We also had a microwave. I guess I just expected it to be cleaner and a little more warmer type atmosphere. We had the late check out for 2pm... but the housekeeping ladies were knocking on the door at 9:30 am, we had a late night so we were not expecting housekeeping to knock so early. Here is another thing that they do not have at this hotel, a simple little ”do not disturb” sign to put on the door... they don't have any kind of paper on the desk, no tv guide..it just seemed a little too sterile for my liking over all. Breakfest was okay. Nothing special and you can only get it from 7-9 am. The pictures they show have all kinds of cozy type room extras like plants and pillows but our room had nothing like that at all. Just my thoughts.

Super impressed with the gentleman in the restaurant who offered to deliver my food to our room as I was travelling alone with my 5 yr old grandson… deserves some praise! The other staff were good… just a small suggestion to elevate your facility… have real coffee cups and 2 real glasses for water… all we had was 2 paper cups for water/coffee/juice.. had to rinse out for the different liquids… a bit ‘sub-par’ for the Ramada name :)