Hotels in Kings Cross-Islington, Camden

Great location only 5 minutes from Angel tube station. Breakfast was lovely, tasty, well cooked and lots of choice. Rooms were a decent size and clean, with effective air conditioning. The only negatives were that we asked for room on a quieter side of the building and I was woken at 6.30 am with the bottle bin being emptied along with all the trollies of bedding and towels being delivered, we were clearly over the service entrance! Also the reception smelt of vomit… unsure why but it was constant during our stay. The milk was not replenished for the tea and coffee in the room and had to ask for this.

Great location, otherwise average. It was great as a transit hotel (needed to travel by train to other places across a few days) but it was not a particularly noteworthy hotel stay experience otherwise. We always had to ask for still water from reception (it wasn't always automatically refilled) and when we asked earlier in the morning before 8:30, we were told that housekeeping wasn't up yet (although reception did bring it to us. The elevators also need to be fixed - we were stuck in the middle elevator for a bit when the lift did not open to our level. The elevator on the right also needs to be fixed - the level indicator display was broken. Overall, I found the furniture of the hotel to be a bit old and the hotel can do with a freshening up. We also had some tech issue with card keys which didn’t work and we had to go down to the lobby twice to get them fixed.

Access/Location: It's genuinely close to King's Cross, just a 5-minute walk away. Security: The property features secured access. Facilities & Cleanliness: With only one toilet and two showers/bathrooms per floor, it was quite inconvenient, to say the least. Furthermore, the overall cleanliness wasn't great, but then again, you get what you pay for. To make matters worse, the two days I stayed were incredibly hot, and there was only a very small fan available. Service: The front desk staff were quite good. Overall: Considering the price point, it was just about acceptable.

I am satisfied with the location and the modern environment of the hotel itself (not the unreasonable tiny space of a standard double room - a pot 8sqm double room), but this is the worst hotel experience my family and I have ever had. My mother is an old lady who is almost 70 years old. She fell down at the hotel entrance on the day we checked in. We noticed that the ground at the hotel entrance was designed with a ramp to facilitate access for disabled people who need to use wheelchairs, but there was a small gap and height difference between the entrance and the ramp, which caused my mother to fall very badly. We booked the pot 8sqm double room for 4 nights in this hotel, the space was really incredibly small. The only thing I could thought of was to ask the hotel whether they could upgrade us to a slightly larger room to accommodate an injured elderly person, and the hotel catered our needs. The Front Office and Operations Manager Rax explained that due to the design of the hotel, the small rooms are on the floors above the ground, whilst the large rooms are in the basement of the hotel, so the only room we can move to is located in the basement of the hote, and we could only be able to move on the second day of our stayl. Although this statement is not very reasonable, the situation in the basement is acceptable. The second unpleasant and terrifying experience was that I was taking a shower in the bathroom in the room while my mother was having coffee in the hotel lobby at night, and there was no one else in the room except me. While I was showering, the lights in the bathroom suddenly went out completely, while the water was still running normally. This was definitely the most horrible hotel experience ever. I was so flustered, trying so hard to find the water faucet in the dark and turn it off. Once I opened the glass door of the shower room, the lights came back on. I hurriedly finished my shower and went to the hotel front desk, I saw Rax and reported this issue to him. From his reaction to me when he knew about this, I didn't feel that he had any empathy or sympathy for the terrible thing I had gone through. He explained that the hotel had a new motion sensor that would cause the lights in the room to turn off if there was no movement in the room. He even argued with me that it wasn't a big deal that the light went out during the shower. I suggested that he could explain this new feature of their hotel to guests when they check in, so that if guests encounter a similar situation, at least they will feel less panicked. He told me that even if he knew it in advance, he would not feel better. I was really amazed by the responses as a Front Office and Operations Manager. On the third day of our stay, when I was putting on makeup in the room and getting ready to go out, the alarm suddenly sounded. When we were trying to calm down from the unpleasant experiences we had encountered in just two days, suddenly these things that made us irritable and uneasy happened again, which really drive us crazy. I then met the Front Office Supervisor Asher at the lobby, he tried to understand our experiences patiently, and gave apologies on behalf of the hotel. He offered us free breakfast on the forth day morning which we did not ask for. Asher also talked to me sincerely, and that he would talk to the General Manager of the hotel about our case, and let the GM to have a talk with us too. I think this is the kind of attitude and crisis handling method a hotel employee should have. Finally I want to say that although my family and I have been a member of the Marriott group for many years, we will no longer stay in any of their hotels and any type of accommodation.

The room is pretty clean and new. Even though it is pretty small but we never expected it to be spacious anyway as we prefer small and cozy one. Window, bed, shower room and lighting are all great! The location is perfect easy to walk around and very near King's Cross station. Free coffee and tea at the cafe' across the entrance hall is a plus. Nice space to sit it. Recommended for people who don't need spacious room.

Close to kings cross station,very convenient. The room is tidy and clean, enough space for one or two people. I like there's an open kitchen and with oven, refrigerator , tableware. Outside the window there is tennis court.

There was no complimentary bottled water in the room, but a free coffee was offered at the restaurant each morning instead. The location is good, not far from the station. The room size was just adequate; I deliberately avoided a windowless room as I find them too oppressive. There's a charge for luggage storage, but it's a much safer option than unreliable street-side services. The British Museum is within walking distance, a pleasant stroll through Russell Square.

Great location, close to bus stop, trains, tubes! Great service, especially Darren! We arrived London early so we left our luggages at Hotel around 8 in the morning so we had an amazing time exploring London freely. Appreciated!

It is very close to King's Cross station, about five minutes away. It is very convenient to travel to and from various places in London. There is a direct train to the airport. It is very clean, but the price/performance ratio is not high. It is a good choice for connecting transportation.

I stayed at this hotel and found the staff extremely friendly and helpful. On the first night, my room had no heating and the window wouldn’t close properly, letting in cold wind—I was freezing! However, after reporting the issue, they acted quickly and resolved it by the second night, making the rest of my stay warm and comfortable. One downside is the lack of an elevator, so carrying heavy luggage up the stairs was quite a challenge. Still, the good service and cozy (once fixed!) room made up for it. If you don’t mind stairs, this is a decent budget-friendly option.