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Hotel Indigo London - 1 Leicester Square, an IHG Hotel
4.1/5132 Reviews

Hotel Indigo London - 1 Leicester Square, an IHG Hotel

London|0.27km from The Criterion Theatre
First , they double charge me , second, i didnt get any of my benefits, not early checks in not late check out , i didnt get upgraded, the receptionist ann marry (?polish) was very rude , and races , she shouldnt be a working in hospitality industry, plus the room dont have iron board and iron i order one and they took it ba k on the next day, we ask for adapter/ plug for charging not available, laundry bags not available and when i ask for one they send me a plastic bag like ikea one too big and dirty, On the check in no one welcome me as ihg member or ask me what i like as amenities, unless i ask , during the breakfast , the waitress was shutting at us for sitting outdoor on 2 seat table and we almost blocked the way although there is no partition along the balcony , Order a coffee took over 20 mins , the manager ( polish guy as well) very arrogant and rude he was saying i have 10 coffee orders and we had to wait for how long he dont know fruit was old and flies all over, my friend get hair in his omelette, i ask for a bottle of water they said its chargeable , they serve a tap water and they add ice with their hands , the same manager was washing cups of coffee with his hands and water only …. Health department should close this restaurant. Corridors are dirty, U had to wait for elevator for 10 mins every time u wanna go up and down For the money and the price i could stay in many better hotels never again to such place IHG should be ashamed and remove this hotel from their booking system
The Londoner
4.4/5138 Reviews

The Londoner

London|0.28km from The Criterion Theatre
This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

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Top rated hotels in London

Searching for hotels near The Criterion Theatre? Compare room rates and reviews to find your ideal stay.
Hotel Cafe Royal
4.6/542 Reviews
Very satisfied hotel, location is also very good, it is convenient to go shopping. Breakfast at the hotel is a la carte and very hearty. We stayed for seven days and tried many different breakfasts, all of which were delicious. The macarons in the picture were presented by the hotel one day and were pleasantly surprised. And the cheesecake downstairs is delicious and has a wonderful taste. Friends who like sweets can try it. Next time I come to London I will still choose this hotel.
The Z Hotel Piccadilly
3.9/550 Reviews
Strolling through London in the rain, Piccadilly circus tube station is just a few minutes' walk away, and Chinatown is just a few hundred meters away.
Zedwell Piccadilly Circus
3.9/5193 Reviews
We weren't sure what to expect as we had never stayed in a 'pod' before but we were suitably impressed. A few minutes from Picadilly Circus tube station, it was clean and comfortable. The room was very quiet & the shower was wonderful. Good quality towels & bedding. Toiletries included. Would definitely recommend this hotel.
The Dilly
4.3/543 Reviews
Mayfair
The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.
Thistle London Piccadilly
4.3/5117 Reviews
Hotel was in a great location for soho so easy to find very local so you can get to any where you want to room was great very big bed big television free wi-fi what more do you need .
W London
4/545 Reviews
What an amazing hotel and and even better experience! Check in was super smooth and very friendly reception team. Our room was just amazing, the bed was ultra comfortable with the usual high quality linens which made for a perfect night’s sleep. Lots to do in the hotel even if it is just sitting in the lounge seats watching the world go by in the bustling Leicester Square. Cocktail choices were very unique and perfectly blended, food was just as good with some amazing dishes. There was a Souk inspired evening when we were there which we loved as the music was great to listen to whilst having a few drinks. I loved the breakfast being à la carte as opposed to a buffet as the service is much more personable. Can’t wait to come back!

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London Travel Guide

New and popular hotels in London recommended by Trip.com. If you want to stay at the best hotel in London, Trip.com is here to help! You can stay 3-5 days at hotels in London without running out of things to do. While traveling to United Kingdom, London is one of the most popular destinations.

Every day, travelers worldwide arrive at London City Airport to start their vacations and business trips in London. It's easy to reach London. The city can be reached by plane, train, and car.

Trip.com offers discounts of up to 20% on 2798 boutique hotels in London. There are many well-known chain hotels in London. If the comfort level of your trip is important, there are many choices in London, such as hotels under the Ramada brand. Those who favor Ramada can choose a hotel under its name. Royal National Hotel London is one of the most popular hotels in London. If you're still unsure, Trip.com recommends Conrad London St. James.

If you stay at a hotel in downtown London, nearby attractions like Chinatown, Her Majesty's Theatre, Trafalgar Square can be your first stop. You can choose attractions in London that are perfect for a weekend getaway, such as Legoland, Wembley Stadium, ExceL London. The most popular attractions for tourists in London are The British Museum, King's Cross Railway Station, Russell Square. With a developed commercial area, visitors can head to Regent Street, Bicester Village, Harrods for a great shopping experience.

Average Temperature

• January to March: 7.81°C during the day, 4.62°C at night

• April to June: 15.26°C during the day, 10.71°C at night

• July to September: 19.79°C during the day, 15.22°C at night

• October to December: 10.25°C during the day, 7.02°C at night

Average seasonal Rainfall

• Spring: 17.098425 cm

• Summer: 18.216536 cm

• Autumn: 18.779528 cm

• Winter: 23.594488 cm

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