Hotels Near Excel London in London

Our stay at strand palace was delightful, thanks to its excellent service and superb location right next to Covent garden. The staff were incredibly friendly and attentive, especially Siya! Thanks for making us feel welcomed, she is really friendly and approachable, people like her make us want to go back to the same hotel. Her customer service is excellent and superb! She is a gem! The breakfast provided each morning was satisfying! Thanks Siya for making our stay enjoyable! You’re the best!

The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.

I stated this hotel over 20 years ago and so I can see the difference now and hope was then and it's so much better and the room was was lovely and it had all the things that needed in it and the many offers of different types of restaurants and also the discount card making excellent and it's so central because it's white next to Tottenham court road so it's near Leicester Square and it is a great location. If you're looking for restaurants there are so many cafes and restaurants around you and also Sainsbury's boots and other retail stores that it makes it really a great vacation

A very good hotel at a great location. 3 min walking from Russell Square underground station. Or bus 14 nearby which can take you to lots of places. Would definitely book this hotel again. Great value for money.

We use Royal National each time we visit London which can be a few times a year, in the beginning for location, (its a 5 min walk from Russell Square tube station, 10 mins from the British museum and 15 mins from Oxford Street) but now for its cleanliness and friendliness of the staff, this time we had a complimentary upgrade into a fresh new updated room, the beds are always comfortable and the room is always extremely clean nothing is a problem for the cleaning team and extras such as tea milk etc is always provided as soon as requested. The onsite pub is also a plus offering meals aswell as an outdoor seating area with large screen tv this time showing the euro matches, it wasnt loud or rowdy and being at the back of the hotel we heard nothing. We will continue to use the hotel for each visit we make to London.

My husband and I stayed at the Alhambra Hotel for two weeks - our sixth stay since 2008. The Alhambra earns our five-star rating by ticking all the boxes: perfect location near St. Pancras/King's Cross rail stations; comfortable, clean, and well-maintained; friendly and helpful staff; convenient amenities including taxis arranged to and from the airports and discount tour tickets; and reasonable rates. We really enjoy being able to count on the Alhambra as our ”home away from home” as we hop on the Tube or bus to explore London, or take the train for day trips such as Blenheim Palace. We’ll be back!

The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being

The hotel staff were friendly and efficent. The sign in screen was a pain though. The hotel was nice enough though clearly needing a renovation with blemishes in carpets and paintwork to be found. I felt it was good enough value for the price I paid.

Visit here often for work. The location is fantastic and the staff are always helpful and nice. The staff that work the Starbucks cafe in the lobby Ali, and Goitom always great me with a warm hello and go above and beyond.

Lovely hotel to stay at, would happily go back. When we arrived the staff at reception where helpful and gave us all the information we needed. When arriving at our room I was pleasantly surprised (after reading other reviews) the room was well presented and it's clear that they have been updated, the only thing I would say is that it appears to be missing the final touches. There was aircon, this was noisy but not an issue for myself and my daughter. The room we had was small but functional for what we needed. The bathroom was our only minor issue, when I went into the bathroom upon our arrival it was like a sauna, the bath taps where constantly running (this has been a long standing issue as there are marks from it) and whoever had last been in the room was running hot water so the bathroom was very hot, switched it to cold and the issue resolved. Lovely peaceful street to stay in minimal noise from the road. The breakfast was a strange one for us. When we arrived at breakfast there was toast, cereal, yogurt and pastries that had seen better days. The hot offer was noodles, chicken mini sausages and beans... Tbf the noodles where lovely just not what we expected for breakfast.