Ruby Zoe Hotel London

Ruby Zoe Hotel London Reviews

Ruby Zoe Hotel London

146, 164 Notting Hill Gate, Kensington and Chelsea, London, W11 3QG, United KingdomView hotel details
Ruby Zoe Hotel London
Ruby Zoe Hotel LondonRuby Zoe Hotel LondonRuby Zoe Hotel London
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Guest Reviews of Ruby Zoe Hotel London

9.2/10
Great
111 review
Verified reviews
Location9.5
Amenities8.8
Service9.1
Cleanliness9.3
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All reviews(111)
Positive reviews(107)
Reviews with photos/video(30)
Easy to get around(30)
Clean and tidy(26)
Awesome rooms(22)
Close to metro(19)
Awesome stay(17)
Great service(16)
Convenient for shopping(10)
Comfortable bed(7)
Negative reviews(4)
Guest User
Lovely Room
Stayed in Nov 2025
Couple
4 review
10/10
Outstanding
Posted on Dec 30, 2025
The room is pleasant, well-located, and the staff are very friendly. I highly recommend this place for a holiday.
the solo traveler 3
Cosy Room
Stayed in Aug 2025
Solo traveller
7 review
8.5/10
Very good
Posted on Sep 23, 2025
the hotel gets many things right. the room was clean and the bed! was soooooo comfy. i wanted to pack the mattress with me and carry it back home. but the highlight for me was the breakfast. a part of it (in terms of service) got me wishing for improvement, but that’s the management to figure out. it’s a buffet. i’m mostly self serving, so whatever, the food was good! the selections of teas in the galleys were great too. (refer to the last pic i’m attaching) the room was very efficiently planned. no drawers. just one closet. cost cutting done right. a much appreciated big tv too boot. it was easy to cast from my phone. also the location of the hotel was amazing. close to the tube stations and good grocery stores. i would recommend this hotel to anyone traveling solo. felt very safe around the neighborhood. overall a good stay.
6/16
Guest User
Wow Room
Stayed in Dec 2025
Couple
1 review
9.0/10
Great
Posted on Jan 12, 2026
Excellent friendly customer service. I requested for early check in which they agreed. Very clean and excellent location.
Response from Property: Hey Sunshine,Thanks for the lovely review. We’re delighted our hosts made you feel welcome and could sort an early check-in, and it’s great to hear the room cleanliness and the location hit the mark.Being right in the heart of Notting Hill makes it easy to get around. Notting Hill Gate station is just a few minutes’ wander, Portobello Road Market is practically on the doorstep, and Holland Park is a gentle stroll when you’re in the mood for some greenery. With both Heathrow and Gatwick reachable in under an hour, Ruby Zoe makes a handy base for exploring London while keeping things simple, in line with our Lean Luxury philosophy.We really appreciate you sharing your experience and hope to see you back at Ruby Zoe for another easy stay soon.Your Ruby Zoe Team
Guest User
Cosy Room
Stayed in May 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Jun 21, 2025
Amazing place to stay, just a 3 minutes walk to notting hill gate station with macdonalds, pret-a-manger and tesco express right beside it. Quite a peaceful neighbourhood. Rooms were nice and clean and the BOSE speakers were a + Lobby staff were absolutely fantastic and friendly. Would stay here again for my next trip!
Response from Property: Hey Tan,Your review has us grinning from ear to ear. We're thrilled to hear how much you enjoyed staying at Ruby Zoe. It's wonderful to know our convenient location, clean rooms, and Marshall speakers added to your positive experience. Our team prides itself on being friendly and attentive, so they'll be chuffed to hear your kind words.We're thankful for your review and your decision to choose us for your future trips. Looking forward to welcoming you back to Ruby Zoe and the vibrant neighbourhood of Notting Hill.Your Ruby Zoe Team
Guest User
Cosy Room
Stayed in Sep 2025
Business traveller
19 review
8.5/10
Very good
Posted on Oct 18, 2025
A small room with adequate supply of necessities. A reasonable choice for business trip.
Response from Property: Hey Sunshine,Thank you for sharing your thoughts on your stay at Ruby Zoe. We're glad to hear that you found our rooms to be well-equipped with the necessities and suitable for your business trip. Our Lean Luxury philosophy is all about providing the essentials for a comfortable stay, and it sounds like our offer was a good match for your needs. We hope that you also had the opportunity to enjoy the vibrant surroundings and down-to-earth service from our hosts. We'd be delighted to welcome you back for your next business trip or even for a leisurely stay.Your Ruby Zoe Team
susieluuu
Wow Room
Stayed in Aug 2025
Travelling with friends
75 review
8.7/10
Very good
Posted on Sep 11, 2025
A stylish boutique hotel in a great location, perfect for a short solo trip. The rooms aren't large, and the amenities are basic, lacking a fridge or kettle. However, the price jumping to over 3,000 during the London Underground strike was outrageous.
Original textTranslated by Google
Response from Property: Hey Susieluuu,We're glad to hear you found Ruby Zoe to be a stylish boutique hotel with a great location, fit for your solo travels. Our Lean Luxury philosophy indeed means we offer compact yet comfortable rooms, with essential facilities. We do understand your comment about the lack of a refrigerator or kettle in the rooms. We offer complimentary hot drinks and a Maxi bar in our Galleys on each floor as part of our commitment to reduce waste and keep things simple yet luxurious.Regarding room prices, they can fluctuate based on demand, but we always strive to offer the best value for our guests in line with our Lean Luxury philosophy.We hope that you'll choose Ruby Zoe again for your next visit to London. Your Ruby Zoe Team
Anonymous User
Cosy Room
Stayed in Feb 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Apr 7, 2025
Clean and new! Near Notting Hill station. Love the self-bar provided clean boiled water
Response from Property: Hey Sunshine,Thank you for your kind words. We're thrilled that you enjoyed our down-to-earth service and appreciated the cleanliness and freshness of Ruby Zoe. Our central location near Notting Hill station, and the vibrant Portobello Road Market close by, make exploring London a breeze.We're also happy you loved our Galley with clean boiled water. It’s all about the little things, right? Looking forward to welcoming you back soon.Your Ruby Zoe Team
LydiaS
Lovely Room
Stayed in Jan 2025
Family
4 review
9.5/10
Amazing
Posted on Feb 23, 2025
One of the best hotel I’ve ever stayed! Totally my vibes… colorful, vibrant, young…love their bar style reception and friendly staffs 🥰 It’s location is really convenient at a lovely neighborhood. Walking distance to Portobello Market. 5 minutes from tube station, and plenty of restaurants and cafe nearby ❤️
Response from Property: Hey LydiaS,Wow, we're absolutely thrilled to read your review. We're so glad you enjoyed your stay with us and that our Lean Luxury philosophy was totally your vibe. Our aim is to provide a unique and vibrant experience, and we're pleased to hear this was reflected in your stay, from our bar to our friendly team. It's great to hear you were able to explore the local area - we love our location in Notting Hill, just five minutes from the tube station and a short stroll from the vibrant Portobello Road Market. Thank you for your kind words and we can't wait to welcome you back soon.Your Ruby Zoe Team
RPSM
Wow Room
Stayed in May 2025
Family
20 review
9.0/10
Great
Posted on Jun 6, 2025
The hotel is in a great location and the staff are fantastic. Shout out to Carlos and Jan, but honestly the staff are the joy of this hotel. The food is also fantastic, I don't understand why they don't push the restaurants more. The pizza is honestly better than the Pizza Express across the road, and the focaccia sandwiches are awesome. If they added a genuinely good burger, this would the THE PLACE. Drinks are good, but weak, like most of the UK (compared to Spain). The downsides... the flies in the bar area are still there, and they are annoying. There are no blackout curtains, and in June, at 4 AM we were greeted by Mr. Sunshine. Unacceptable. The AC just doesn't work. Different rooms over a month. It turns off after X amount of hours (I'd say 6 but it's hard to know) and while you put it at full power 19° it isn't (believe me, I live in Madrid, when I put my system to 19° I freeze in 30 minutes. This wouldn't be so bad except for the fact that the rooms have winter duvets. The bathrooms are SUPER CLEAN but... I just can't take the clear glass showers. Sorry, not sexy. The bed is fantastic, but the pillows are not — super warm, because they're artificial. Look, I like this hotel, I've stayed 4 times and will probably stay again. But... it's cutting corners in the wrong places. The three scores are: location, the bar, and 10x the staff. Love the staff. And the food. 
Guest User
Cosy Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 8, 2025
A lovely location and very spacious clean rooms. My new go to hotel in London!
Response from Property: Hey Sunshine,We're thrilled to hear that you've found your new go-to hotel in London. It's fantastic to know that our central location and spacious, clean rooms hit the mark for you. Our team takes great pride in keeping our rooms spotless for all our guests to enjoy, so it's great to hear that this didn't go unnoticed.We're looking forward to welcoming you back to Ruby Zoe soon.Your Ruby Zoe Team
Guest User
Nest Room
Stayed in Mar 2025
Business traveller
3 review
10/10
Outstanding
Posted on Apr 5, 2025
These hotel beds a divine. So comfortable. The locations excellent as well. A couple minutes from all the great food and shopping that Nottinghill has to offer. You won’t regret your stay here.
Response from Property: Hey Sunshine,Thanks for your brilliant review. We're delighted to hear that our beds were divine and comfortable - providing a good night's sleep is one of our top priorities.We're also thrilled you appreciated our prime location in Notting Hill, with all the wonderful food and shopping it has to offer just a few minutes away.We're glad your stay was enjoyable, and we look forward to welcoming you back to Ruby Zoe in the future.Your Ruby Zoe Team
Anonymous User
Lovely Room
Stayed in Mar 2025
Couple
6 review
9.0/10
Great
Posted on Apr 14, 2025
location was terrific for exploring notting hill and kensington. don’t think you could find a better hotel
Response from Property: Hey Sunshine,Thanks for sharing your thoughts. We're over the moon to hear that you loved the location of Ruby Zoe for exploring Notting Hill and Kensington. That's exactly what we aim for - providing our guests with a conveniently located base to explore all the amazing sights and experiences London has to offer.Your kind words about not being able to find a better hotel truly made our day. We love delivering Lean Luxury to our guests, and it's heartening to know that you appreciated our efforts.Thank you for choosing Ruby Zoe, and we can't wait to welcome you back on your next London adventure.Your Ruby Zoe Team
Anonymous User
Cosy Room
Stayed in Sep 2024
Travelling with friends
2 review
10/10
Outstanding
Posted on Oct 20, 2024
Nice and clean rooms, bigger than the average London rooms
Anonymous User
Cosy Room
Stayed in May 2025
Family
1 review
9.0/10
Great
Posted on Jun 19, 2025
Small but nice. The linen and bed are superb.
Response from Property: Hey Sunshine,We're delighted to hear that you enjoyed your stay with us and appreciated our Lean Luxury philosophy. Our aim is to create a comfortable and relaxed atmosphere for our guests, and it sounds like our cosy rooms and top-notch bedding hit the mark for you.We look forward to welcoming you back to Ruby Zoe in the future – there’s always a comfy bed waiting for you here.Your Ruby Zoe Team
Guest User
Cosy Room
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 17, 2024
Excellent location in Notting Hill , we visit the area 3-4 times a year and it’s our new default place to stay . Good value for money , very clean rooms and nice ground floor area to sit and chill .