Art'Otel London Hoxton

My stay at this hotel had both positive and negative aspects. Check-in and Check-out The check-in process was not as smooth as I have experienced at other hotels, and it set a less-than-ideal tone at the start. On the other hand, check-out was seamless and efficient, with the option to complete it online adding extra convenience. Room The room itself was modern and came with a lovely view, which I appreciated. However, the bedding was a disappointment. The bedsheets carried a musky, sour smell and did not feel fresh, which is below the standard expected of a quality hotel. Unfortunately, the towels had a similar odor, which detracted from the otherwise clean bathroom. On a positive note, the shower was excellent and the bathroom overall was spotless. Facilities The first-floor bar area was clean, spacious, and inviting. I had hoped to enjoy the 25th-floor bar as advertised, but it was unexpectedly closed around 6 pm when I inquired, which was a letdown. The gym looked very well-equipped with an impressive view, although I did not use it during my stay. Overall The hotel has potential with its modern design, great views, and solid facilities. However, housekeeping standards around linens and clarity about facility availability need improvement to match the expectations of guests staying at this level.

My main complaint was only booking for one night. A hotel with stunning views, 1000 amenities and amazing service. Upon arrival I was greeted with great service provided by the staff, who were all very helpful and friendly throughout the stay. On the ground floor you are greeted with amazing art work leading up to the escalators to reception, as well as a modernly designed lobby with plenty of seating and charging ports, and the restaurant/bar just on the left. The hotel was easy to navigate and had around 6 lifts which came very quickly and dropped us off to our 9th floor stop in around 30 seconds. Wow! We had booked the King’s Suite for our stay which ended up exceeding our expectations - Stunning views from the window which stretches all across the living room, a record player with records provided - perfect for music lovers such as ourselves. Ironing board, A Dyson air-wrap & hair dryer (for the girls) and very artsy decorations overall which match the atmosphere of Shoreditch/Hoxton area. A cocktail making station & coffee machine with coffee pods as-well. We had also received a “milk delivery” at our door with fresh milk which was so lovely. Spa access is included in the stay, a lovely heated pool which has stunning led lighted walls and calming frequency noises playing - to further play in to the relaxing atmosphere of the spa. Steam room and Sauna were also placed by the end of the spa which was nice. I loved it so much I woke up extra early the morning of check-out just to enjoy it one last time! And started my morning with a peaceful swim. However some people slowly started gathering around to do the same thing as well from around 9am, So I’d recommend the best time to be right after check-in (3-5pm) as it was completely empty and just refreshed. With all the pool towels reset and floor mopped clean. And a 24-hour gym which I would definitely recommend to go to at night for a late night session, as it was empty and had stunning views of the city. There was a good amount of equipment - at least one or two of each machine & it was quite spacious too so didn’t feel crowded at all. With gym towels & Water cups provided as-well. I do have a few very minor, nit-picky complaints, to mention. However I would like to say would not at all regard my overall positive experience of my stay and will to return : From the Cocktail making station - the shaker was completely sealed shut - although it’s an item that’s airtight sealed and needed pressure to open we had tried EVERYTHING - and with so much effort my partner had cut himself trying to open it , also no strainer was provided so we had quite seedy cocktails. Another minor issue was our milk frother machine was not cleaned and was still dirty from the previous user, a small and fixable issue but should be pointed out in case someone’s craving a nice cup of coffee and pours milk into a dirty frothier without their knowledge. And from the spa - the Sauna inhumanely hot - to a level that the stone floor was unable to step onto without slippers and wood seats unable to be sat on for longer than a second, whilst of course it’s a Sauna - the temperature was unbelievably high, at the max of the thermometer the wall. So was unusable for us. Overall, The hotel was the best place we could’ve chosen for our couples get away staycation. We had enjoyed ourselves too much we ran out of time to visit the art gallery & bar. Guess we just have to rebook again, with a longer stay of course.

Highlights: Very new and well decorated. Spacious room by London standard. Huge TV and windows, comfortable beddings, high quality slippers and bath robes. Convenient location, 5-7mins walk to Old Street underground station. Areas for improvement: 1. Toiletries. The bottles were a bit difficult to use, the body lotion couldn’t be pumped out when there were still 1/3 remained in a bottle. 2. The TV only supports screen sharing from certain apps, it doesn’t allow screen mirroring from iPhone. Overall it was a very pleasant stay for me at this hotel and I would recommend to anyone traveling to London.