Park Plaza London Riverbank Reviews

This is a nice hotel for a short trip at London especially during this Christmas time. It is very convenient to Soho for shopping, dinning and sightseeing. The hotel is facing a main road and the riverbank of Thames lets me feel relax and safe.

This was my second stay here, and it was just as great as the first time. The hotel is right on the River Thames, making it super convenient to get anywhere. Big Ben and the London Eye are both within walking distance. I'll definitely be staying here again next time.

The room was really spacious, a big plus! The pool isn't huge, but it's perfect for adults to just relax, and it was great for the two kids to splash around in. The concierge was incredibly friendly and helpful, which definitely added to the positive experience.

Overall verdict: We didn’t have any housekeeping until morning we were due to checkout even though we had our cleaning light on for 24hrs. Seemed to be limited in staff other than down at reception. Gin and lemonade with a wine £37 in restaurant (pretty pricey) One of our bedside tables had a crack in probably 12inches long. Dirty piles of towels alongside plates that was left in corridors for over 8hrs. Our fridge had a massive spill of some sort of liquid that had been there for a while. There’s a before and after picture of dust in cupboard above our fridge 😷 The coffee machine had water left in from where if had been washed out or not cleaned from previous use made it smell of moody stagnant water. Otherwise the stay was quiet, the beds were nice big and very comfortable. Hand wash etc smelt amazing plenty provided. Quick response when we phoned reception for more tea and coffee. Overall the stay was ok, we both thought it had gone downhill since we last stayed and probably take our custom elsewhere. Not all bad but can get better for similar value

Lovely room spacious with a, shower and separate bath. Small spa and pool with lovely clean facilities. All staff were extremely friendly and accommodating to our needs.

Great, great, great, great! Amazing Britain 🇬🇧, let love shine!

Definitely one of The best hotels in London.

The check-in process was extremely unprofessional and took a long time. The room itself was incredibly old. The first drawer under the TV actually opened and fell out by itself in the middle of the night! The refrigerator was absolutely disgusting, like something out of a horror movie. They didn't change the sheets or duvet covers for five days, didn't sweep the floor, and didn't clean the table or toilet. I know Europe can be laid-back, but there's a big difference between laid-back and just plain bad. Avoid this place at all costs!

This was the best value-for-money hotel stay I've had in London, out of many. The location is truly fantastic; it's so convenient to get anywhere. Right by the River Thames, it's a short walk to Big Ben, the London Eye, and even the recently renovated Battersea Power Station. What's more, the hotel's service and environment are significantly better than other hotels in the same star rating. Highly recommended!

We booked an "Executive Double Room with River View" with a double bed. Initially, the hotel reception made a mistake and assigned us a room with two single beds. Later, the hotel assigned us another room with river view. The view was very beautiful. We could see Westminster Abbey, Big Ben and London Eye, and there was a big sky, which was pleasing to the eyes. In addition, there was a bus stop near the hotel, which was very convenient. This was a very good London travel experience.

no Parking and all parking it’s far away from hotel Room it’s not clean Break fast is not good 

Perfect stay! Super comfy rooms, incredibly friendly and helpful staff and incredible views. Would love to stay again soon!

Excellent service! Clean hotel. Loved how I was greeted by every staff member

Average, location is OK, breakfast is average, it was overly pact with people, waiting 20 minutes to be seated! I had neigbur watching me from my window, very expensive for what it is!