InterContinental Hotels London Park Lane

InterContinental Hotels London Park Lane Reviews

InterContinental Hotels London Park Lane

One Hamilton Place, Park Ln, Westminster, London, W1J 7QY, United KingdomView Hotel Details
InterContinental Hotels London Park Lane
InterContinental Hotels London Park LaneInterContinental Hotels London Park LaneInterContinental Hotels London Park Lane
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InterContinental Hotels London Park Lane Guest Reviews

4.5/5
Great
57 review
Verified reviews
Location4.7
Amenities4.2
Service4.6
Cleanliness4.6
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All reviews(57)
Positive reviews(57)
Reviews with photos/video(6)
Friendly staff(14)
Great location(14)
Awesome stay(11)
Easy to get around(6)
Convenient location(6)
Um Mei
One Bedroom Suite King
Stayed in Jun 2024
Family
6 review
4.0/5
Very Good
Posted on Jul 13, 2024
Good location. Good service. I will definitely return next time
Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
Ola Treboutte
Cosy Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2023
The concierge was very friendly, the rooms were clean and well kept. The location was perfect.
Guest User
Premium King Room
Stayed in Jun 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 7, 2023
Exquisite services with the ultimate attention to detail. Lovely location for coffee and lunch and to wind down with a perfect cigar.
Pandu
Cosy Room
Stayed in Sep 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 2, 2023
good , good view . nice place
Guest User
Premium Room
Stayed in Oct 2023
Booked for others
8 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Good service for the stay
Moustafa Elsaid
Cosy King Room
Stayed in Jan 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Feb 18, 2024
Good .
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
Guest User
Stayed in Oct 2022
Couples
2 review
5.0/5
Outstanding
Posted on Dec 2, 2022
Great hotel
yvonneQIN
Premium King Room
Stayed in Jan 2025
Family
2 review
4.7/5
Amazing
Posted on Feb 10, 2025
Super satisfied, the address is perfect, Buckingham Palace and Hyde Park are nearby, Regent Street, Bond Street, Chinatown are all within walking distance, Harrods taxi is about 9 pounds The toiletries used are byredo, you can bring less It's just that the decoration is relatively early, the lighting is a bit dim Mineral water is also very generous, and slippers were not given at first, but after asking once, they were given every day The luggage handling at the door is also very proactive, seeing our stroller, they will take the initiative to move it, and seeing that we have a lot of boxes, they will also seriously suggest whether to take a taxi or Uber
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Response from Property: DearYvonneQIN,Thank you for your outstanding feedback!We are pleased to hear that you enjoyed every bit of your stay!We are very much looking forward to welcoming you back with us.Warm regards, Reservations team
Guest User
Cosy Room
Stayed in Dec 2024
Solo travellers
4 review
4.5/5
Great
Posted on Jan 22, 2025
Much better than expected. Quiet, high-class, very good, very convenient, excellent service. London attractions are really concentrated. There are several large parks, Buckingham Palace and Leicester Square nearby. You can walk everywhere in 30 minutes. The subway station is right next to the train station and the airport.
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Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
Xu20090117
Mayfair Floor Cosy King Room
Stayed in Nov 2024
Couples
49 review
5.0/5
Outstanding
Posted on Dec 23, 2024
InterContinental London Park Lane was a great stay! Not only is the hotel in a great location to explore London's attractions, but the service level is first-class. When you arrive at the hotel, the enthusiastic staff will take your luggage and deliver it directly to your room, which is very considerate. The room facilities are fully equipped, not only with toothbrushes and slippers, but choosing a room on the Mayfair floor is the icing on the cake. The room is equipped with Highland Spring, and the details show taste. Although the room area is less than 30 square meters, the exquisite layout makes people feel extremely comfortable. The turndown service is even more heartwarming. What's more worth mentioning is that this hotel is very cost-effective among the many choices in London. Every detail is carefully considered, whether it is the brand new room or the thoughtful service, it is memorable. Highly recommend this hotel to any traveler to London!
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6/8
Response from Property: Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane.We are delighted that you enjoyed our spacious and comfortable rooms, and that our staff was helpful throughout your stay. We are so glad that you appreciated our convenient location near Hyde Park / Green Park. On behalf of the hotel, we look forward to welcoming you back soon!Warm regards, Reservations team
Koudaihuojian
Cosy Room
Stayed in Jan 2025
Family
16 review
4.7/5
Amazing
Posted on Feb 7, 2025
The faucet in room 605 is leaking. The shower head will fall off accidentally. I asked the hotel to fix it. If you don't care about these minor problems (of course not all rooms have this problem), this hotel is cost-effective.
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Response from Property: Dear Valued Guest,Thank you for taking the time to leave a review and please accept our apologies that your stay was not how you would have hoped. We apologise for any inconvenience caused. As for the room, we take this matter very seriously and will be looking into it with the team. We hope to welcome you back one day, to show a considerable improvement on your stay.Warm regards, Reservations team
Guest User
Cosy Room
Stayed in Jul 2024
Family
5 review
4.6/5
Great
Posted on Oct 9, 2024
Very old-fashioned British decoration and excellent location. I stayed there for the second time. It is in my favorite Mayfair area. There are people coming and going, tourists from all over the world. It is still my favorite London hotel 😆
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Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
Guest User
1 Bedroom Suite Balcony
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Very clean, with a balcony
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Response from Property: Dear valued guest,Thank you for your outstanding feedback!We are pleased to hear that you enjoyed every bit of your stay!We are very much looking forward to welcoming you back with us.Warm regards, Reservations team
Guest User
Classic Room 1 King bed
Stayed in Dec 2024
Family
15 review
4.2/5
Very Good
Posted on Feb 6, 2025
It's OK, the breakfast is too simple, no change for 8 consecutive days
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
VivienQian
Mayfair Floor Premium King Room
Stayed in Sep 2024
Couples
7 review
4.8/5
Amazing
Posted on Oct 14, 2024
Good location, central London Meets five-star service and cleaning standards Byredo toiletries The only downside is that the room is small
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team