157 Waterloo Rd, Lambeth, London, SE1 8XA, United KingdomView Hotel Details
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Guest Reviews of Hampton by Hilton London Waterloo
8.8/10
Very Good
367 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service8.5
Cleanliness8.9
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All reviews(367)
Positive reviews(345)
Reviews with photos/video(94)
Delicious breakfast(83)
Convenient location(67)
Awesome stay(60)
Clean and tidy(59)
Close to metro(28)
Quiet & comfortable(19)
Friendly front desk staff(11)
Convenient public transportation(7)
Negative reviews(22)
Guest User
Queen Room
Stayed in Sep 2025
Business traveller
1 review
10/10
Outstanding
Posted on Oct 19, 2025
Great hotel, strategic location with easy access to tube and restaurants.
Response from Property: Dear Guest User, Thank you so much for your kind words! We're delighted to hear you enjoyed your stay and found our location convenient for accessing the tube and nearby restaurants. We hope to welcome you back again soon for another great experience!Kind Regards, Charley Moore Front Office Manager
erijahc
Queen Room
Stayed in Jul 2025
Solo traveller
27 review
9.0/10
Great
Posted on Aug 19, 2025
Great stay, location is great too. Shops are about 5 minutes with several options. Waterloo station is also nearby, this train/underground station takes you pretty much anywhere you wanna go.
Anonymous User
Accessible Queen Room
Stayed in Jul 2025
Family
8 review
8.0/10
Very Good
Posted on Aug 18, 2025
The room was nice, and the air conditioning was very powerful. As this was our second trip with the kids, having strong AC was absolutely essential for a summer stay. The location is also very convenient. The breakfast selection was decent. Overall, we were quite satisfied.
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_WeChat36342****
Twin Room with City View
Stayed in Jul 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Aug 24, 2025
The location is very convenient for transport, and the cleanliness was acceptable. The service was quite good. The hotel seemed very busy, but Waterloo Underground station is incredibly close, just about a 5-minute walk away.
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chrnyingl****
Twin Room with City View
Stayed in Jul 2025
Family
17 review
10/10
Outstanding
Posted on Aug 15, 2025
First off, the location is absolutely fantastic and incredibly easy to find. Most people arrive via Waterloo Underground station. After exiting, look for Exit 2 (right next to M&S). Take the escalator down, turn right, walk straight across the road for about 200 meters, and the hotel will be on your left. Big Ben and the London Eye are just a very short walk away – you can even see the London Eye from the windows!
💝Transportation: Waterloo Tube station is right there, offering effortless access to anywhere you want to go. The real highlight, though, is the extensive and affordable bus network. You can practically reach any attraction from the bus stops directly outside the hotel. Bus 188 goes east to Greenwich Observatory (passing Tower Bridge) and west to the British Museum area (Chinatown is also very close). Bus 139 takes you to Oxford Street, Bus 148 to Hyde Park and Buckingham Palace, and Bus 360 to the Natural History Museum. Just remember to check the bus stand letter when boarding, as stops with the same name are often designated by different letters.
💝Food: Food options abound! You're spoiled for choice with Thai, kebab, Indian, Chinese, Mexican, Pret, Tesco, and more. The fish and chips next to 'Wine Food' directly opposite the hotel are super cheap, and the Lebanese kebab place nearby is also very affordable. Places on Old Vic Street tend to be a bit pricier. It really depends on your personal preference and budget!
💝Breakfast: Haha, the classic, unchanging English breakfast! Don't dismiss it; it's seriously substantial and filling. Honestly, I stayed for 10 days and couldn't get enough of it!
💝Room: A standard twin-bedded room. It's a bit dated but perfectly clean. (Given London's prices, I found this location and the room perfectly reasonable). It would be even better if the front desk staff could smile a bit more!
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Qpkemixiaozi
Queen Room with Sofa Bed And City View
Stayed in Jun 2025
Family
8 review
9.5/10
Amazing
Posted on Jul 8, 2025
The hotel's location is excellent. Many parts of central London are just a ten-minute journey away, making it ideal for evening walks. The breakfast spread was also exceptionally generous. A bus stop is conveniently located just a minute's walk to the right after exiting the hotel, and Waterloo Underground and train station is only a five-minute walk further. This makes the overall transportation incredibly convenient.
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Guest User
Queen Room
Stayed in Jun 2025
Travelling with friends
1 review
8.5/10
Very Good
Posted on Jul 7, 2025
Great location. Hotel was simple and clean, nice helpful staff and great breakfast! Good value given centrality.
_WeChat361616****
Twin Room
Stayed in May 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Jun 24, 2025
Overall, it was very clean. Getting around was also very convenient, with a bus stop right outside the door. Considering the price, it offers very good value for money in London. The service was excellent too. My only minor complaint is that the breakfast wasn't great.
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Anonymous User
Queen Room
Stayed in Apr 2025
Couple
12 review
7.0/10
Posted on Jun 1, 2025
Don’t expect too much for this hotel. Over priced. Need to upgrade the room quality and facilities. Conveniently located with a 5-minute walk to Waterloo Station.
Dugster1965
Queen Room with City View
Stayed in Sep 2025
Business traveller
5 review
9.5/10
Amazing
Posted on Oct 13, 2025
I was stuck at London Waterloo on 03 October after a major incident renders the station utterly useless and very few trains leaving the station. I had waited for a couple of hours but then decided to book an overnight room at Hampton Waterloo. Best decision I made that day. Great price, great staff and the room was very well appointed. Breakfast was very good with plenty of staff and lots of choice. I will definitely use this hotel again should I get stuck at London Waterloo station.
Response from Property: Dear Dugster1965, Thank you so much for your lovely feedback. I’m delighted to hear that our team and facilities provided some comfort and convenience during what must have been a stressful evening at Waterloo. It’s wonderful that you enjoyed the breakfast and found the stay to be great value. We truly appreciate your kind words and look forward to welcoming you back—hopefully under smoother travel circumstances next time!Kind Regards,Umisha VarsaniReception Manager
Guest User
Queen Room with Sofa Bed And City View
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 17, 2025
We have stayed at the Hampton many times whilst visiting London and this time was extra special as it was my husband’s 70th birthday. Balloons, cake and Prosecco were left in our room making it a lovely surprise for him on arrival. As always, the breakfast was delicious with plenty of choice from pastries to a full English and the waffles are delicious!
Thank you Hampton we look forward to staying again on our next visit to London.
Janeyzz
Accessible Queen Room
Stayed in Jul 2025
Solo traveller
6 review
9.7/10
Amazing
Posted on Aug 22, 2025
The hotel was great, and the rooms were quite spacious. I had a very satisfying three-night stay, comparable to Hampton Inn hotels in China. It's located just over a 10-minute walk from Waterloo Tube station, and roughly a 30-minute walk to Buckingham Palace and Westminster Abbey, making the location pretty convenient.
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Guest User
Twin Room with City View
Stayed in Jul 2025
Family
1 review
9.5/10
Amazing
Posted on Aug 17, 2025
Stayed for two weeks, staff was polite and helpful, facilities are very nice. breakfast is pretty good. location is great to get around the city.
Guest User
Accessible Queen Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 8, 2025
Came to London to Run Landmarks Half. Incredible weekend.
M259966****
Queen Room with City View
Stayed in Jun 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 3, 2025
Pretty good! They offer early luggage storage, and you can also ask the front desk for slippers and other amenities. The place was quite clean, and the location is good too. Overall, it definitely exceeded my expectations.