DoubleTree by Hilton London Angel Kings Cross

DoubleTree by Hilton London Angel Kings Cross Reviews

DoubleTree by Hilton London Angel Kings Cross

60 Pentonville Rd, Islington, London, N1 9LAView hotel details
DoubleTree by Hilton London Angel Kings Cross
DoubleTree by Hilton London Angel Kings CrossDoubleTree by Hilton London Angel Kings CrossDoubleTree by Hilton London Angel Kings Cross
Check available rooms for your travel dates
We Price Match

Guest Reviews of DoubleTree by Hilton London Angel Kings Cross

8.6/10
Very good
911 reviews
Verified reviews
Location8.8
Amenities8.3
Service8.5
Cleanliness8.7
Filter by:
Sort by:
All reviews(911)
Positive reviews(839)
Reviews with photos/video(161)
Close to train station(41)
Convenient for shopping(41)
Tasty food(27)
Friendly front desk staff(27)
Convenient public transportation(15)
Luggage delivery service(14)
Nice bathtub(12)
Has rooms for families(9)
Negative reviews(72)
Yingmei99
Queen Room
Stayed in Sep 2026
Travelling with friends
9 reviews
9.0/10
Great
Posted on Oct 4, 2026
The hotel room was clean and the service was excellent. They reminded us about check-out or extending our stay at 11 AM, as is customary locally. I didn't book breakfast when I made the reservation, so I had breakfast at Gail's nearby, which was quite good. The hotel is very close to King's Cross and St Pancras train stations, just a short walk in the morning. It's also not far from the British Museum, University of London, and Covent Garden, all within walking distance. However, compared to the West End, the safety and cleanliness are a bit lacking.
Original textTranslated by Google
Lucy-fei
Double and Single Guest Room
Stayed in Aug 2026
Family
12 reviews
3.5/10
Posted on Sep 16, 2026
I originally booked for over ten days, but the toilet was so dirty that I couldn't stand it after three days and moved to another hotel. The staff were very rude and mocked my poor English, making communication difficult. The towels they delivered got blacker each day, and they just tossed them on the bed.
Original textTranslated by Google
Maximilian von Hulewicz
Queen Room
Stayed in Jul 2026
Business traveller
1 reviews
4.0/10
Posted on Aug 12, 2026
One of my worst hotel experiences in a long time. It’s hard to decide what was worse: the service or the key card system. During a three-night stay, I was locked out of my room no fewer than five times because the key cards repeatedly stopped working. The staff clearly know how unreliable the system is, yet nothing seems to be done about it. On one occasion, reception made me a new key card, which also didn’t work. I ended up walking back and forth to reception three times just to get into my room. The service was equally poor. Nobody answered the room service or reception phones. When I finally reached someone and was promised a toothbrush, it never arrived. There were no slippers in the room, and the corridor smelled so bad it was like walking through a garbage storage area. The hotel itself is old, tired, and in very poor condition. The only real positive was the gym, which is relatively large and has some useful equipment. For around £200 a night, this is simply unacceptable. I will definitely not stay here again. Hilton should be doing much, much better than this. A genuinely pathetic hotel experience.
Anonymous User
Double and Single Guest Room
Stayed in Jun 2026
Family
6 reviews
10/10
Outstanding
Posted on Aug 12, 2026
The hotel is clean and the location feels very safe. There's a bus stop right next to the hotel, and Angel tube station is only a three-minute walk away. Excellent!
Original textTranslated by Google
Response from Property: HiThank you very much for your excellent feedback!We are delighted to hear that you found the hotel clean and enjoyed the safe and convenient location. It is wonderful to know that the nearby bus stop and Angel Underground Station made getting around London so easy for you.We truly appreciate your kind comments and hope to have the pleasure of welcoming you back for another excellent stay in the future.Kind regards,Brogan Kulup
Guest User
Double and Single Bed Deluxe Room
Stayed in Jun 2026
Family
1 reviews
9.7/10
Amazing
Posted on Aug 3, 2026
The bathroom sink is tiny, and they didn't provide a disposable bathtub liner. Breakfast was just okay. I wouldn't have given it five stars if it weren't for the friendly and warm staff member from Pakistan.
Original textTranslated by Google
Response from Property: HiThank you for taking the time to share your feedback following your stay with us.We are pleased to hear that our team member provided you with friendly and warm service. We will be sure to share your kind words with them, as we always appreciate recognition of our colleagues who go above and beyond to make our guests feel welcome.We are sorry to hear that some aspects of your stay did not fully meet your expectations, including your comments regarding the bathroom facilities and breakfast experience. Your feedback is valuable, and we will share your comments with the relevant teams for review as we continue to improve our guest experience.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.Kind regards,Brogan Kulup
Acuttey
King Room
Stayed in Jun 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Jul 26, 2026
Excellent stay! The hotel was clean, comfortable, and in a great location. The staff were welcoming and helpful throughout my stay. The room was spacious, and everything was well maintained. I would definitely stay here again when visiting London.
Response from Property: HiThank you so much for your excellent review!We are delighted to hear that you had such an enjoyable stay with us. It’s wonderful to know that you appreciated our clean and comfortable rooms, convenient location, and the warm welcome provided by our team.We’re also pleased that the spaciousness of your room and the overall upkeep of the hotel contributed to a positive experience. Your kind words will be shared with the team, as they are always committed to making every guest’s stay memorable.Thank you again for choosing to stay with us. We look forward to welcoming you back to DoubleTree by Hilton Angel Kings Cross on your next visit to London.Kind regards,Brogan Kulup
Xixiedabianfu
Double and Single Guest Room
Stayed in Jun 2026
Family
27 reviews
8.2/10
Very good
Posted on Jul 20, 2026
About a 20-minute walk from King's Cross Station, this hotel is decent enough. There aren't many dining options nearby, mostly quick bites. The room size is actually pretty good for London standards.
Original textTranslated by Google
Response from Property: HiThank you for taking the time to share your feedback with us.We're pleased to hear that you found our hotel to be a good option and that you were happy with the room size. We understand that space can be limited in London hotels, so we’re glad this contributed positively to your stay.We also appreciate your comments regarding the nearby dining options. Our location does offer convenient access to local cafés, shops, and quick dining options, and we hope you were able to find something that suited your needs during your visit.Thank you again for your feedback, and we hope to welcome you back on a future visit to London.Kind regards,Brogan Kulup
Joe999
Double and Single Guest Room
Stayed in Jun 2026
Family
18 reviews
10/10
Outstanding
Posted on Jul 15, 2026
The room has air conditioning, which is great because London weather can be quite hot, and the location is very convenient for getting around.
Original textTranslated by Google
Response from Property: Hi JoeThank you for taking the time to share your feedback.We are delighted to hear that you enjoyed the comfort of our air-conditioned rooms, especially during the warmer London weather. We are also pleased that you found our location convenient for exploring the city and getting around easily.We truly appreciate your kind comments and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,Brogan Kulup
Chapin
Double and Single Bed Deluxe Room
Stayed in Jun 2026
Family
6 reviews
10/10
Outstanding
Posted on Jul 8, 2026
It's a little bit of a walk from King's Cross, but the hotel itself is pretty good. There's also a nice local market nearby.
Original textTranslated by Google
Response from Property: HiThank you for taking the time to share your feedback with us.We’re pleased to hear that you enjoyed your stay and found the hotel to be a good place to relax. We appreciate your comments regarding the location. While we are a short walk from King’s Cross Station, we’re glad you were able to explore the local area and enjoy the nearby market, which is a lovely feature of the neighbourhood.We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay.Kind regards,Brogan Kulup
Matafeiyan810505
Double and Single Guest Room
Stayed in Jun 2026
Family
65 reviews
9.0/10
Great
Posted on Sep 6, 2026
The hotel is in a good location, close to King's Cross and St Pancras stations, making it convenient for subway travel and easy access to all the tourist attractions. The front desk staff were friendly and helpful, and the room was clean and tidy.
Original textTranslated by Google
Response from Property: 親愛的客人,感謝您分享這次入住體驗!我們很高興您認可酒店地理位置,緊鄰國王十字車站與聖潘克拉斯車站,讓地鐵出行更便捷,也便於您前往各大旅遊景點。同時,也非常感謝您對前台同事友好熱情、以及客房整潔有序的肯定。期待您下次再來倫敦時選擇我們,再次為您提供更加周到的服務。
Huamudalong
Double and Single Bed Superior Room
Stayed in May 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 18, 2026
The room was decent, and the service was excellent. The breakfast was really good, with hot eggs made to order. There's a kettle in the room, which is a nice touch. The location is super convenient; you can easily walk to Angel tube station or King's Cross train and tube station. It's a great spot, although you do need to take a few tube stops to get to the main city center.
Original textTranslated by Google
Response from Property: HiThank you for taking the time to share your feedback.We’re really pleased to hear you enjoyed your stay with us and that you found the service excellent and breakfast to your liking—especially the freshly prepared hot eggs. It’s also great to know the in-room kettle and our convenient location near Angel and King’s Cross added to your experience.We appreciate your comments regarding travel time into central London as well; our location does offer easy access to multiple transport links, and we hope this was still helpful for your visit.We hope to welcome you back again soon for another enjoyable stay.Kindest regardsBrogan Kulup
Jinghuahuotui
Double and Single Bed Superior Room
Stayed in May 2026
Family
9 reviews
10/10
Outstanding
Posted on Jun 28, 2026
The room size is decent, and the service is very good. The location is super convenient, about a 3-minute walk from the subway station, and approximately 20 minutes on foot to King's Cross Station. You can also walk to the British Museum, which takes about 30 minutes.
Original textTranslated by Google
Response from Property: HiThank you for taking the time to leave such a wonderful review.We're delighted to hear that you enjoyed your stay with us and that you found your room comfortable and our service to be very good. It's also great to know that our convenient location made it easy for you to explore London, with excellent transport links nearby and attractions such as King's Cross Station and the British Museum within walking distance.We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back again soon.Kind regards,Brogan Kulup
zerodemise
Double and Single Bed Superior Room
Stayed in Apr 2026
Travelling with friends
15 reviews
10/10
Outstanding
Posted on May 30, 2026
Facilities: Very good, it has everything you need. Slippers and toiletries aren't provided, but there's shampoo, shower gel, conditioner, hand soap, and body lotion. There are three elevators. Cleanliness: The room was very clean. The only issue was a strong, strange smell in the third-floor hallway, possibly due to recent renovation work in that area, but it didn't affect the room at all. Location: A 15-minute walk from King's Cross Station. Public transport nearby is very convenient, getting me to everywhere I wanted to go. I even walked to the British Museum, which was easy for someone who enjoys walking a lot. Service: The front desk staff were very friendly. I couldn't check in early as my room wasn't ready, but luggage storage was quick and easy. The welcome cookie was tasty. There's no free drinking water; a bottle costs 2 pounds, but there's a Tesco just a few hundred meters away. I didn't have breakfast, so I can't comment on that. There was road construction outside, but it didn't affect the room at all. Plenty of dining options nearby too. Overall, everything was great. Considering the price for accommodation in London, it offers excellent value for money.
Original textTranslated by Google
Response from Property: HiThank you very much for taking the time to share such a detailed and thoughtful review.We are delighted to hear that you found the facilities well equipped and your room very clean, and that the amenities provided met your needs comfortably. It’s also wonderful to know that you found our location convenient for exploring London and making use of nearby transport links, as well as enjoying local walks and attractions such as the British Museum.We appreciate your comments regarding the hallway smell on the third floor and the ongoing external roadworks. While we are glad these did not impact your room experience, we will share your feedback with the relevant teams for review. Your notes on in-room amenities and bottled water availability are also appreciated and will be taken into consideration.We are especially pleased that you found our front desk team friendly and that luggage storage and check-in arrangements were smooth for you, as well as that you enjoyed the welcome cookie.Thank you again for your kind words and balanced feedback. We are thrilled to hear you felt your stay offered excellent value for money, and we look forward to welcoming you back again in the future.Kindest regardsBrogan Kulup
Anonymous User
Superior Queen Room
Stayed in Jun 2026
Family
7 reviews
10/10
Outstanding
Posted on Jul 11, 2026
A good experience Goooood location In side the city and not noisy at all
Response from Property: HiThank you for sharing your feedback. We are delighted to hear that you had a good experience with us and enjoyed our convenient city-centre location.We are pleased that you found the hotel to be peaceful and appreciated the quiet environment despite being in the heart of the city. Your kind comments are much appreciated, and we hope to welcome you back for another enjoyable stay.Kind RegardsBrogan Kulup
BoBoorTsui
Accessible Queen Room
Stayed in Mar 2026
Family
10 reviews
10/10
Outstanding
Posted on Jun 7, 2026
This DoubleTree by Hilton in London is located in the King's Cross area, but it's quite a distance from King's Cross Station. If you're traveling with luggage, I'd recommend taking a bus or a taxi. There are several supermarkets and restaurants nearby, as well as a small shopping center called Angel. Breakfast was okay, and they offer welcome cookies.
Original textTranslated by Google
Response from Property: HiThank you for taking the time to share your feedback.We’re glad to hear you appreciated the nearby shops and restaurants, as well as our welcome cookies and breakfast offering.We also appreciate your comments regarding the walking distance from King’s Cross Station. While we are located in the King’s Cross area, we understand that guests arriving with luggage may prefer to use nearby transport options such as bus or taxi for added convenience.Your feedback is valuable and helps us continue to improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Kindest regardsBrogan Kulup