86 - 90 Sussex Gardens, Westminster, London, United KingdomView Hotel Details
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Orchard Hotel Guest Reviews
3.5/5
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.4
Service3.5
Cleanliness3.4
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All reviews(108)
Positive reviews(6)
Reviews with photos/video(4)
Negative reviews(2)
Guest User
Standard Triple Room
Stayed in Jun 2024
Family
1 review
3.2/5
Posted on Jun 27, 2024
The beds are really bad! The guys on the reception weren't friendly, breakfast is basic
Guest User
Standard Double Room
Stayed in Nov 2024
Family
37 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Old house hotel, small but clean room, bad attitude at the front desk, good attitude of the breakfast waiter, simple breakfast
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6/7
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 20, 2024
It was conveniently located near Paddington Station and easy to get to the airport. The room was small but relaxing, and it was great to have lots of outlets. The breakfast was simple, with toast, boiled bread, ham, cheese, cereal, etc., but the check-out time was late at 11am, so I was able to take my time.
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Guest User
Standard Double Room
Stayed in Oct 2024
Family
37 review
1.0/5
Posted on Oct 4, 2024
The room is very small, the bathroom has a serious water leak, the shower water is sometimes cold and sometimes hot, and there are power outages. I stayed here with my child for ten days. The woman at the front desk had a very bad attitude, her face was cold as if she owed a debt. The pillow was so smelly on the first day that I wanted to vomit. The bed sheet was black and dirty. I asked them to change it, but they didn't change it until the second day. I could only use a towel as a cushion at night, and the towel was not changed. Later, I told them that the pillow was smelly and I used the towel as a pillow, so they changed it. The cleaning was just to take out the garbage, and the towels and bedding were changed every week. I didn't change the room when I changed to a quadruple room, but I asked you to change the single room immediately (I booked a double room and my daughter went to school to live in the dormitory). I later found Ctrip to solve the problem. The breakfast variety is simple
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Jackey1974
Standard Triple Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 4, 2024
The room is very small, but in London, where every inch of land is valuable, there is no way around it. It is indeed a bit crowded for three people to live in. The bathroom space is OK, and the TV can watch the European Cup, which is good!
The location is close to Hyde Park and Kensington Park, and the bus and subway are very convenient. There are still many shops on the street next to it, and there are both dining and shopping.
The room is not close to the road and it is relatively quiet. If it is close to the road, it will probably be noisy. You can often see many police cars and ambulances on the road, which are very loud.
The breakfast is simple, but it is filling.