I don't often give 1* reviews but this place truly deserves it for the nights I stayed, and I'm still waiting on a refund for the nights I cancelled. Will try and summarise the key issues: - Someone in my bed when I arrived - Was allocated another bed in the same room - Tried to do some work downstairs in the evening in the 'common room' (in reality just the reception area) - All plug sockets + lights were turned off due to a water leak so went up to bed. - Someone was also in my newly allocated bed. The only bed free was by the door, but this had already been slept in, - I was told by reception that the hostel was fully booked so I would have to sleep in the free bed, even though someone had already been in it and must have moved. - Didn't sleep until at least 2 as the there's a nightclub directly below playing music, loudly, even on a sunday night. It was also particularly bright and loud right by the door + toilet. - Was woken in the night by someone asking if I was in their bed. - Was woken again by the fire alarm, a few times. - Room and bathroom were dirty, and roasting with no ventilation at all. After all this, I was hoping I could cancel my remaining nights, and ideally get a refund for what what was probably the worst nights sleep of my life. I had to wait for a manager to arrive in the afternoon, who told me I could only cancel the nights after next, as they need 24h notice. I agreed, but haven't heard anything since, despite repeated calls to the hostel, they still won't refund me for the cancelled nights. Some staff seem genuine, but the only answer I get is "you have to speak to the manager, and he isn't in", and when I ask for them to pass on my number and call, or respond to me emails, they don't. if the hostel wants to refund me for the cancelled nights, I will amend this review. Whilst it is still live in it's current form, you can assume they have not contacted me to resolve the issue. If this is the sort of place you want to stay, do so at your own risk.