Overall, my stay at Zedwell Piccadilly Circus was practical, and the room design suits travellers from Asia who prefer simplicity and efficiency. However, there are several areas that need improvement to enhance the overall guest experience.
The hotel should consider providing refillable drinking water or water dispensers on each floor. With more than 700 rooms, it is surprising that such a basic amenity is not available, especially for long‑haul travellers who rely on easy access to drinking water.
The beauty room being limited to Level 3 is also inconvenient, particularly for female guests who need to take the lift to another floor just to get ready. It would be much more practical to make this facility available on every floor.
Additionally, the hotel would benefit from offering an ironing room and a laundry room, which are standard in many hotels catering to international travellers. At the moment, the facilities feel too basic.
The hotel should also revise the checkout time from 10am to 12pm. Most hotels allow guests to check out at 12pm, and the earlier checkout time here feels unnecessarily restrictive, especially for travellers recovering from long flights or adjusting to time differences.
Due to these limitations, I would not consider recommending this hotel to my friends or family.
