Canopy by Hilton London City

The room was nice, but the coffee machine was dirty and the showerhead was leaking. I messaged the front desk and they fixed it quickly. The next morning, there was a smell in the hallway, possibly from renovation work. The dinner and breakfast at the restaurant were pretty good, though the breakfast selection was a bit limited. What I'm really unhappy about is the management and service. There was a miscommunication between them and Trip.com, which led to us being charged twice. Now I have to keep calling them to sort it out. The front desk staff during check-in and the phone customer service were also incredibly rude and impatient. I wonder if it's because I'm Chinese? I also couldn't get through to the front desk by phone. Are you guys serious? I was hoping to relax, but instead, I encountered so many problems...

The room was very clean, and as a Hilton Gold member, I also received complimentary breakfast. There's filtered water available in the hallway, and the hotel is right next to the subway, making it super convenient to get to all the train stations. Plus, there's a sky bar on the 11th floor where you can enjoy the night view.

The location is fantastic! The hotel is right outside Algate station, making it super convenient for getting around by tube. The hotel itself is quite new, and the cleanliness and service are top-notch. They even helped me track down my power bank after I left it behind, which I really appreciated. For the price, the value for money is excellent.

The room was very spacious and comfortable, with modern facilities, including USB outlets so no adapter was needed. The service was enthusiastic, and the included dinner was good, allowing us to choose two dishes. The location is excellent, situated between two subway stations and three lines, with a bus terminal nearby. It's less than a ten-minute walk to Tower Bridge – truly a prime location. The breakfast was especially great, with a wide variety of glass jar jams.

This hotel is a hidden gem! It's less than a 5-minute walk from Aldgate tube station, making it incredibly convenient to get around. The rooms are surprisingly spacious compared to many other hotels and feel very new. They even have a filtered water dispenser on every floor, which is a nice touch. The breakfast offers a great selection, enough to keep you full until lunch. There are also plenty of fast-food options nearby, like Subway and Itsu, a couple of convenience stores, and even a good Yunnan restaurant. I'm not sure why, but during our 8-day stay, we barely saw any fellow Chinese guests – perhaps people think this station is less popular? You can actually walk to Tower Bridge from here, which is very convenient. I'd definitely choose this hotel again for my next London trip! The only minor downside was that on one occasion, the cleaning staff left our clothes on the floor, which was a bit frustrating.