Royal Lancaster London
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London

Royal Lancaster London

Health Protected
Lancaster Terrace, Westminster, London, W2 2TY, United Kingdom
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With a stay at Royal Lancaster London, you'll be centrally located in London, steps from Hyde Park and 15 minutes by foot from Marble Arch. This 5-star hotel is 1.3 mi (2 km) from Oxford Street and 2.5 mi (4 km) from Buckingham Palace.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.8
Great service94% Recommended
All 152 Reviews
Amenities
Fitness RoomPrivate ParkingAirport Shuttle ServiceBarBowling AlleySquash CourtTea RoomRestaurantCaféMeeting Room
All Amenities
Surroundings
Metro: Lancaster Gate
(180m)
Metro: Paddington
(510m)
Airport: London City Airport
(18.3 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe View Room
1

Deluxe View Room

1 Queen bed
20m² | Floor: 8-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Classic Family Room
5

Classic Family Room

2 Single bed and 1 King bed
20-40m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Lancaster Suite
5

Lancaster Suite

1 King bed
69m² | Floor: 1-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Corner Room
3

Deluxe Corner Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Royal Suite
6

Royal Suite

1 King bed
83m² | Floor: 1-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Classic Triple Room
5

Classic Triple Room

1 Queen bed
23m² | Floor: 1-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Room With Park View
3

Deluxe Room With Park View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Spires Suite
6

Spires Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Room
6

Executive Room

1 Queen bed or 2 Single bed
31m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Accessible Room
3

Accessible Room

1 King bed
31m² | Floor: 1-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Park Suite
10

Park Suite

1 King bed
55m² | Floor: 1-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Studio Family Suite
5

Studio Family Suite

1 Queen bed
38.5m² | Floor: 1-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Classic Double Room
5

Classic Double Room

1 Queen bed
20m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Studio Suite
7

Studio Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews(152)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.8
  • Service4.6
Guest User
February 15, 2024
I truly appreciate how the front desk helped us by early checking us in although that was prior to the normal check in time
weiping qiao
April 15, 2023
Highly recommend The service is excellent The location is convenient (Central Line- 2 minutes walk; Paddington Station-5 minutes walk) Also it is quiet, so no big worries about ur sleep (at least for me, it is)
Ohoud
May 3, 2023
The best hotel and friendly staff i will come again and again .
Guest User
April 28, 2023
Always a lovely stay at this hotel and the staff are very friendly
Guest User
January 4, 2023
Very nice hotel with beautiful view and the best staff. Rooms were very spacious and clean
Guest User
November 27, 2022
I could not fault this hotel it was a great stay. The hotel team were outstanding I highly recommend staying here
Guest User
November 12, 2022
Be careful of being unknowingly charged with a ‘discussionary charge of tips’ (supposed to be A Conpulsory charge of tips, don’t be fool by the name, it is non-discussionary) AFTER CHECKING OUT of the hotel. I was being charged with a discussionary charge of the tips on the credit card automatically without being informed upfront after I checked out and left the hotel. When I checked out, i was informed at the counter that they were closing their account for previous day and they would help me check out my room and email me the invoice of my stay after they finished closing account. As a result, I innocently left the hotel since I thought a 5-star hotel would not have anything gone wrong. However, I was totally wrong until I saw extra charges on my credit card while not receiving any so called invoice from the hotel at all. I then reached out to Trip.com to request for the invoice that they have promised to send to me and it was then I was informed that the extra charges were from a discussionary charge of tips. I wasn’t happy about the way this was done hence I requested for a refund for this since it clearly stated this is a DISCUSSIONARY fee, not a compulsory fee. However, I was informed that this is a Non-refundable fee and my request was denied. Out of so many hotels I have stayed, it is unbelievable that in a 5-Star hotel, I was forced to pay something that wasn’t even being informed upfront. In addition, with the fee name suggested, it is a discussionary charge of tips NOT a compulsory charge of tips, the hotel has forced the customers to pay it as COMPULSORY CHARGE OF TIPS. In addition, the hotel services were very inefficient and lot of rooms for improve. We ordered for an in-room meal and we were told that it would take about half an hour to deliver. Hence we waited, and until an hour later, there was no update on our meal and we had to make a call again to check for the progress of our meal. It was then we knew there was a delay in the meal. By the time we done with our meal, we made the call again to request for someone to collect the plates, we literally waited for more than an hour and had to call twice before someone came to pick up the plates. This shouldn’t have been the service received in a 5-star hotel and the worst of all, the hotel should have more transparency in their charges and should have informed the customers on the charges upfront before the actual charging. When we signed for the amount paid for the meal, there were no statement on the discussionary charge of tips at all, and we didn’t expect there would be as we were not even informed. It is not that we are unwilling to give the tips and we did give the tips during the stay. However, it made us very uncomfortable that we weren’t informed anything upfront and it was charged to my credit card AFTER we CHECKED OUT of THE HOTEL. It made us feeling very unsafe to provide the credit card to the hotel as they can charge whatever charges they want after checking out the hotel. In addition, it is a discussionary charge, isn’t it should be discussed before I was being charged? If not it should be called a a compulsory charge of tips.
Guest User
October 31, 2022
We visited London from Yorkshire to catch a few shows and enjoy a short stay in a quality hotel for 2 nights. It’s was a lovely hotel, very welcoming, reasonable in price in relation to the quality of the hotel.
Maha Alshiha
October 30, 2022
Our stay here was wonderful! The room was spacious, clean, had wide windows with a beautiful view from two sides with blinders that we can close at night.. the service was great, the food was good as well and the Thai restaurant at floor 1 was delicious! I love everything here and I would definitely visit again

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
£35.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.8/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays
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Property Description

  • Opened: 1967
  • Number of Rooms: 411
With a stay at Royal Lancaster London, you'll be centrally located in London, steps from Hyde Park and 15 minutes by foot from Marble Arch. This 5-star hotel is 1.3 mi (2 km) from Oxford Street and 2.5 mi (4 km) from Buckingham Palace.

Pamper yourself with onsite body treatments and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.

Enjoy local cuisine at Island Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. This hotel has 19 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 411 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Royal Lancaster London?

Prices at Royal Lancaster London are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Royal Lancaster London?

The closest airport is London City Airport. It is 18.3 km from the hotel and approximately a 49minutes journey by taxi.

What are the check-in and check-out times at Royal Lancaster London?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Royal Lancaster London provide airport transfer services?

Yes, Royal Lancaster London provides airport transfer services.

What amenities and services does Royal Lancaster London have?

Royal Lancaster London has the following amenities and services: Pets allowed (additional fee), Fitness Room, Parking.

Does Royal Lancaster London have a swimming pool?

No, Royal Lancaster London doesn't have a pool.

Does Royal Lancaster London have fitness amenities?

Yes, Royal Lancaster London has fitness amenities.

Does Royal Lancaster London provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Royal Lancaster London have non-smoking rooms?

Yes, Royal Lancaster London has non-smoking rooms. Please view the hotel listing for details.

Does Royal Lancaster London provide breakfast?

Yes, Royal Lancaster London provides breakfast.

About This Property

Nearest AirportLondon City Airport
Distance to Airport18.3KM
Nearest Train StationPaddington Station
Distance to Train Station0.68KM
Nearest Metro StationLancaster Gate
Distance to Metro Station0.18KM
Average Price FromGBP893
Hotel Star Rating5