31-34 Queen's Gate, South Kensington, Kensington and Chelsea, London, SW7 5JA, United KingdomView Hotel Details
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Guest Reviews of The Queen's Gate Hotel
9.2/10
Great
255 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.8
Service9.1
Cleanliness9.5
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All reviews(255)
Positive reviews(246)
Reviews with photos/video(67)
Convenient location(40)
Delicious breakfast(31)
Easy to get around(26)
Quiet & comfortable(16)
Friendly front desk staff(10)
Average sound insulation(8)
Comfortable bed(7)
Located in the city centre(6)
Negative reviews(9)
Guest User
Deluxe Queen Room
Stayed in Jun 2025
Business traveller
1 review
9.5/10
Amazing
Posted on Aug 4, 2025
Staff are nice and helpful.
Good location.
Zhe GONG
Deluxe Queen Room
Stayed in Mar 2025
Couple
5 review
9.0/10
Great
Posted on May 14, 2025
当然可以,以下是一条简洁的酒店评价:
Great location—surrounded by museums and just a short walk to the tube and bus station. Everything was really convenient and easy to access. Would definitely recommend for a city stay!
Guest User
Deluxe Queen Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 28, 2025
We really enjoyed our stay. The hotel is clean and in a good location, a short walk to the tube station. Staff were very pleasant and the room was spacious. Lovely toiletries provided too and range of hot beverages.
Guest User
Deluxe Club Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on Jun 1, 2025
Choose the hotel for its location near The Royal Albert Hall. Checked in early, need ID, cases stored well we had lunch in the Q Bistro rear patio area. Note it’s a designated smoking area. Very accommodating. Had the choice of the A la carte or All day Meun. All excellent.
Hotel clean & modern
Had a Deluxe Club Rm, had all the amenities expected of a 4 star Hotel.
Excellent breakfast. Only downside was the table was cleared of used cutlery during the course of breakfast.
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Couple
2 review
9.5/10
Amazing
Posted on May 23, 2025
We were really looking to our stay here. The staff were friendly and helpful. The location is excellent close to Gloucester Road tube.
Only one of the lifts was working and the builders were working on the third floor, if you decided to take the stairs you could see the builder’s. Unfortunately we didn’t like our room and we were supposed to have been up graded,the photo didn’t look like the room online. During the night there was a clicking sound in the wall or outside the window, not sure what was going on here at 3am. We didn’t get much sleep and compared to other hotels we’ve stayed at we wouldn’t return the luxury really was missing.
Guest User
Deluxe Triple Room
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 17, 2025
Very good location, good facilities! We will definitely visit again!
N. Chan
Stayed in Aug 2024
Family
2 review
7.0/10
Posted on Sep 20, 2024
The staff at Queen’s Gate Hotel were friendly, always available and willing to help. For example: they helped me print out a document and get a taxi.
Unfortunately, the hotel is NOT worth the money I paid. The room is small and can fit one piece of large 29” luggage. The 2nd piece was a bit of a challenge. I had to push in the chair to allow my second luggage to lay flat on the floor.
The curtain is not blackout so you can’t really sleep in. No coffee machine but the hotel does provide a few packs of complimentary instant coffee, 2 small bottles of spring water and some tea bags.
The bathroom is where the problem is. It’s so tiny, and not user friendly. Although I understand that it’s all about maximizing space, the bathroom lacks functionality and comfort. There is only a piece of narrow board as shelving unit right above the faucet and needless to say, my facial lotion and toner bottle get splashed with water and become wet every time I washed my hands.
The traditional swinging door is right by the sink and due to the miniature size of the bathroom, the door can’t fully open and gets in the way when I use the sink.
The bathtub is extremely narrow so you can’t really turn at all when in the bathtub. There is only a bottle of cleansing wash so it’s supposed to be shampoo and body wash. There is no hair conditioner. I expected a bit more for a 4-star hotel.
Overall, great location but not worth the money I paid. Could’ve found a much more spacious hotel room at this price point.
6/8
Guest User
Deluxe Queen Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 7, 2025
Excellent hotel in a really nice place
Guest User
Stayed in May 2024
Solo traveller
1 review
10/10
Outstanding
Posted on Jun 25, 2024
Super clean room and super comfy big bed.
Staff is competent and considerate. For example she informed me of the room that I was going to get , saving me a trip up and down to ask for room change.
Slightly off the touristic treks but it’s served well by buses and underground.; but the prices are more than compensated for it. It’s hidden gem!
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our Guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Anonymous User
Stayed in Nov 2023
Couple
5 review
8.0/10
Very Good
Posted on Dec 20, 2023
They have the best breakfast which includes English breakfast and fresh orange juice. The service is very good and the staff are professional and helpful. Room requires some deep cleaning and maintenance.
Response from Property: Dear Guest,Thank you for sharing your comments from your recent stay at the Queens Gate Hotel. We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Guest User
Stayed in May 2024
Family
4 review
10/10
Outstanding
Posted on Jun 15, 2024
The hotel is in a great location, close to the Natural History Museum, Science Museum, and VA Museum, and is very suitable for traveling. The surroundings are very quiet. Besides, the hotel service is very good, helping with luggage and cleaning. It is a very good experience and highly recommended.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our Guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Karen_eb1
Deluxe Queen Room
Stayed in Apr 2024
Couple
4 review
10/10
Outstanding
Posted on May 13, 2024
Excellent location for proximity to Royal Albert Hall. Staff very accommodating and we were able to choose a very quiet room which although had views over the back, was peaceful and very clean. Breakfast was buffet style and plenty of choice. Would definitely use again.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.Our primary goal is the satisfaction of our guests, and we are especially pleased that your stay with us was pleasant and worthy of your expectations. We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Solo traveller
13 review
9.0/10
Great
Posted on Aug 19, 2024
Very nice location and good amentities. Nice bar area right downstairs.
Response from Property: Dear Guest,We would love to thank you for your time spent on this review after your stay at the Queens Gate Hotel.We enjoyed your warm feedback and hope to have the pleasure of welcoming you again soon.Warm Regards,The Management TeamThe Queens Gate Hotel
_M1392195****
Stayed in Sep 2023
Business traveller
43 review
10/10
Outstanding
Posted on Nov 3, 2023
service is very good and staff is very friendly and efficient and professional staff
Response from Property: Dear Guest,Thank you for sharing your comments from your recent stay at the Queens Gate Hotel. We read with great pleasure that you had a comfortable stay at our hotel and that you found our team to be friendly, efficient, and professional.We certainly hope to have the pleasure of welcoming you to the Queens Gate Hotel again soon.Warm Regards,Leila AbdulkerimThe Queens Gate Hotel
Macrae86
Townhouse Executive Superking Room
Stayed in Apr 2024
Business traveller
11 review
10/10
Outstanding
Posted on May 22, 2024
Fantastic location. Room was perfect, staff were helpful and friendly.
Response from Property: Dear Guest, Thank you for taking the time to write such an amazing review following your recent stay at the Queens Gate Hotel. We certainly look forward to welcoming you back to the Queens Gate Hotel for another amazing stay. Warm Regards, Leila AbdulkerimThe Queens Gate Hotel