50 Great Cumberland Pl, Marble Arch, Westminster, London, W1H 7FD, United KingdomView hotel details
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Guest Reviews of The Prince Akatoki London
9.0/10
Great
118 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service9.0
Cleanliness9.2
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All reviews(118)
Positive reviews(18)
Reviews with photos/video(1)
Guest User
Superior Room
Stayed in Oct 2024
Solo traveller
5 review
10/10
Outstanding
Posted on Jan 8, 2025
Rooms well allocated. Bathtub was amazing after a day out in London.
Anonymous User
Executive Room
Stayed in Nov 2023
Business traveller
6 review
8.0/10
Very good
Posted on Dec 23, 2023
Quite nice eventhough for straight 3 days the cleaning lady forget to refill body wash. Lol
Guest User
Superior Room
Stayed in Jun 2023
Business traveller
21 review
10/10
Outstanding
Posted on Sep 19, 2023
Very professional staffs and a clean facility throughout. Great F&B selections too.
Guest User
Superior Room
Stayed in Jun 2023
Solo traveller
4 review
10/10
Outstanding
Posted on Aug 1, 2023
Amazing experirence
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Executive Junior Suite
Stayed in May 2025
Business traveller
3 review
6.0/10
Posted on Jun 22, 2025
I wouldn't recommend this hotel. Its small size means there aren't many amenities to enjoy. The food at the Japanese restaurant is terrible; the toro sushi even had a white string in it. Be wary of being assigned a basement room (ba*****t floor). I'm not sure if this is discrimination or something else; on my first day, I was assigned a basement room with no sunlight (the front desk insisted the room was the same price). It feels like white people and Japanese people wouldn't be treated this way. You can write to request a higher floor, but the hotel rarely reads emails. I requested this before check-in, but after checking in, I contacted the front desk, and she was embarrassed, saying she had only just seen the email. The management is truly poor, and the service standards expected of a Japanese hotel are completely different.
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Luxiaobaodaiwang
Deluxe Room
Stayed in Apr 2024
Travelling with friends
11 review
10/10
Outstanding
Posted on Jun 11, 2024
The location is very convenient. The environment is good, the room is clean, and the staff is friendly. The only downside is that the room is a little small.
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Guest User
Executive Room
Stayed in Oct 2023
Business traveller
6 review
10/10
Outstanding
Posted on Dec 12, 2023
The rooms in London are not very big, but they are well-equipped and warm. You can choose your breakfast according to your taste, and there is also an all-day Japanese meal. It is a 5-minute walk from Hyde Park and a shopping street across the street, which is very good.
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Guest User
Superior Room
Stayed in Nov 2023
Family
11 review
10/10
Outstanding
Posted on Jan 6, 2024
Breakfast was good and varied enough. The hotel is designed in a simple Japanese style. The hotel is in a good location and has a quiet environment. It is a ten-minute walk from Oxford Street and Bond Street and a five-minute walk from Hyde Park. The service is warm and the hotel facilities are complete. It’s a pity that I didn’t book afternoon tea in the hotel this time. Make an appointment next time
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Wusuobuzai
Deluxe Room
Stayed in Jul 2024
Family
45 review
10/10
Outstanding
Posted on Aug 20, 2024
The room is very new and clean
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Guest User
Executive Junior Suite
Stayed in Jun 2023
Family
5 review
10/10
Outstanding
Posted on Jul 29, 2023
The room was clean and tidy, and the service at the front desk was particularly good when checking in.
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Guest User
Superior Room
Stayed in May 2023
Business traveller
3 review
7.5/10
Posted on Jul 31, 2023
The location is good, the facilities are average, and the food is unpalatable. The price is more expensive. The water in the hotel feels burnt and has a smell. The overall experience is average and I will not choose it again in the future. .
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danqiaodanqiao
Superior Room
Stayed in Sep 2023
Couple
2 review
10/10
Outstanding
Posted on Oct 16, 2023
Very good, highly recommended, will come again next time
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Haixian168
Executive Room
Stayed in Aug 2023
Solo traveller
34 review
10/10
Outstanding
Posted on Sep 15, 2023
There is nothing wrong with it except that it is expensive😄😄😄😄