The Franklin London - Starhotels Collezione
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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The Franklin London - Starhotels Collezione

Health Protected
No. 8 of Top Instagrammable Hotels in Greater London
24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB, United Kingdom
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With a stay at The Franklin London - Starhotels Collezione, you'll be centrally located in London, steps from Brompton Oratory and within a 5-minute walk of Victoria and Albert Museum. This 5-star hotel is 0.6 mi (1 km) from Imperial College London and 0.8 mi (1.3 km) from Natural History Museum.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy Italian cuisine at The Franklin Restuarant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.Show More
We Price Match
hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 80 Reviews
Amenities
Massage RoomFitness RoomAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: South Kensington
(660m)
Metro: Knightsbridge
(890m)
Airport: London City Airport
(17.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room
6

Deluxe Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Executive Suite
10

Executive Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Single Room
4

Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Room Details
Check Availability
Garden Suite
29

Garden Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Superior Room
8

Superior Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Junior Suite
5

Junior Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
Presidential Suite
6

Presidential Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
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Guest Reviews(80)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Filippo
December 11, 2023
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
james
November 22, 2023
Wow what a beautiful hotel with beautiful staff too, they made our stay Exceptionally Wonderful and were so helpful with anything we asked, we will definitely be coming back! Thank you x
Michael Lynn
October 23, 2023
Bathroom too small. Super friendly staff. Restaurant was overpriced and food wad average at best. Need an ala carte breakfast menu.
CHAK YIN ANEURIN
October 10, 2023
It’s an old building but newly renovated. The staffs are friendly and helpful but the location is bit inconvenient and quiet to walk at night.
Katrina
October 10, 2023
My husband and I stayed at the Franklin it was perfect! Garden view unbelievably quiet. Great staff very friendly and helpful. Everything about this hotel was top shelf. Our dinner at the restaurant was exceptional worth every pound! We would return tomorrow if we could! We will be back. October 2023 we stayed for 8 nights. Katrina M
steven
October 9, 2023
We like the property but it needs refurbishment and is very dark in the common areas and carpets ripped in hallways. The bathroom was large but somewhat dysfunctional because the wet area leaked heavily into the dry area and the fixtures in the bath were not functioning properly. This is supposed to be a five star property and it is not. The staff and concierge were lovely and helpful. Although they gave us an upgrade, it was only after we complained about the first room to which we were assigned which was unacceptable. We told them that we were going to be leaving the hotel
Ralston
October 8, 2023
Clean property and friendly staff but certainly not a 5-star hotel. It’s small and everything is very dark. They show pictures of beautiful gardens but they are not accessible and the room can either run air conditioning or heat but you can’t control both, so need to call the front desk to have them switch over between the two. We had our toilet paper holder falling off every day and when we showered, there was water everywhere on the floor. It’s a clean hotel in a nice neighbourhood, good for walking, lots of restaurants and staff is very accommodating but it should never be rated at a 5-star simply based on the facilities.
Ralston
August 25, 2023
There’s nothing wrong with the hotel, location is good, it’s clean and staff are friendly/helpful but it’s just not worth the money nor a 5-star rating based on the room and amenities. If I’d paid less and it was rated a 3-4 star, I’d probably give it a much better rating but you can do better for your money somewhere else in the area.
margaret
August 15, 2023
The hotel itself was lovely. The staff were very friendly and helpful. Unfortunately when we woke up early to catch our flight the property had no water. This was a huge inconvenience.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
StyleSet menu
AgeFee
Children 17 years old and under
£12.50 per person
Adult
£25.00 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2016
  • Number of Rooms: 35
With a stay at The Franklin London - Starhotels Collezione, you'll be centrally located in London, steps from Brompton Oratory and within a 5-minute walk of Victoria and Albert Museum. This 5-star hotel is 0.6 mi (1 km) from Imperial College London and 0.8 mi (1.3 km) from Natural History Museum.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy Italian cuisine at The Franklin Restuarant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Franklin London - Starhotels Collezione?

Prices at The Franklin London - Starhotels Collezione are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Franklin London - Starhotels Collezione?

The closest airport is London City Airport. It is 17.5 km from the hotel and approximately a 49minutes journey by taxi.

What are the check-in and check-out times at The Franklin London - Starhotels Collezione?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Franklin London - Starhotels Collezione provide airport transfer services?

Yes, The Franklin London - Starhotels Collezione provides airport transfer services.

What amenities and services does The Franklin London - Starhotels Collezione have?

The Franklin London - Starhotels Collezione has the following amenities and services: Pets allowed (additional fee), Massage Room, Fitness Room.

Does The Franklin London - Starhotels Collezione have a swimming pool?

No, The Franklin London - Starhotels Collezione doesn't have a pool.

Does The Franklin London - Starhotels Collezione have fitness amenities?

Yes, The Franklin London - Starhotels Collezione has fitness amenities.

Does The Franklin London - Starhotels Collezione provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Franklin London - Starhotels Collezione have non-smoking rooms?

Yes, The Franklin London - Starhotels Collezione has non-smoking rooms. Please view the hotel listing for details.

Does The Franklin London - Starhotels Collezione provide breakfast?

Yes, The Franklin London - Starhotels Collezione provides breakfast.

About This Property

Nearest AirportLondon City Airport
Distance to Airport17.46KM
Nearest Train StationWest Brompton Station
Distance to Train Station2.68KM
Nearest Metro StationSouth Kensington
Distance to Metro Station0.66KM
Average Price FromGBP703
Hotel Star Rating5