Hotels in Mayfair, London

The Dilly was probably amazing in the 1980's and 1990's but not much has been updated since then! We stayed in a Dilly Classic room which was perfectly fine, a good size, clean with strong Wifi. The shower was powerful and there was plenty of hot water. I know some people on this site weren't impressed by the breakfast but I thought it was great. Obviously, the location is fabulous. However, I didn't feel the room was up to five-star standard. The coffee was instant and the milk small UHT cartons. There was no fridge or mini-bar (though we were in the 'cheapest' room so may be different elsewhere). The toiletries were cheap and basic (so bring your own), there was no plug by the bed to charge devices overnight and no Blu-tooth speaker which seems to be a given now in higher-end hotels. The style of the room itself was quite dated including the landline next to the toilet which I'm sure was incredibly cool in 1986 :) Overall, if this was a three-or-four-star hotel I'd give it full marks, but as it's a five-star, (and more importantly charging five-star prices), it's lacking in some areas. I believe the hotel is currently 'between owners' which makes sense, as I guess the current owners don't want to invest and are ticking along until the new ones take over. It's not dreadful by any means, but they charge a lot for what you get.

We had an special stay at the Mayfair London! the room is very clean and comfortable. Particularly everyone so very welcoming - especially Kellen the housekeeping department manager! She checked on us almost everyday to make sure we are satisfied, comfortable and have everything we need! The excellent customer service offered by Kellen went above and beyond, it was way above our expectations! We will definitely return & stay here again!

I felt like royalty! Everything was perfect from the first minute. The location is superbe, in Mayfair, one of the most exclusive areas of London. I loved the easy access and the fact that you can walk to some of the best landmarks in London. The staff made us feel really special, like if we were the most important guests in the Hotel. Everything was taken care for. The room was very comfortable and all the little details added were just magnifique! Breakfast was also great, not only for the menu and its fresh produce but also because of the detailed attention that everyone had towards us. Thank you Chesterfield Mayfair and all the staff for making our stay so special !

The location is good, the staff are very helpful and the hotel is well designed. However, the room is relatively small, the air conditioner will make a lot of noise when it is turned on, the hot water supply in the bathroom is extremely unstable at night, and the sound of dripping water from the bathroom shower at night affects sleep, it is recommended to replace it. Breakfast is only served in cold cuts, and hot food costs extra. Should not stay again.

This hotel really is our home from home. This visit was booked so we could attend the theatre and see Sister Act. We received a very warm welcome from the doorman John as he welcomed us back to the hotel. It is lovely that you are remembered and greeted so warmly. At checkin we were allocated a room at the back of the hotel with a courtyard view. We always ask to have a street view room so we’re disappointed. Very quickly this was acknowledged and a new room was allocated. After a quick freshen up we headed for afternoon tea. We have enjoyed afternoon tea here before, but new cakes and such a varied array of teas makes this an joyous adventure all over again. The service is second to none and so much food to enjoy. John arranged a taxi for us in readiness for the theatre so we could relax before we left. On return from the theatre we enjoyed the cocktails in Donovan’s bar and the bar tender and waiter were an asset to the team, so friendly, knowledgeable and attentive. After a fantastic nights sleep and an amazing breakfast in our room, it was time to check out. It is always sad to leave such amazing surroundings and staff, but we are looking forward to visiting the Rocco Forte sister hotel in Rome in September and returning to our home from home Brown’s in October!

Breakfast is very rich, there are many tricks, but you can speak English, otherwise you can't point it. Now it's very good to make hot bacon omelet, but it is also rich in western food, enough calories, and it is full. The location is also superb, with easy access to a variety of attractions (Buckingham Palace, Westminster Abbey, Museum). As for the price/performance ratio, I think it is okay to see what I am pursuing. Equipment is not a hotel problem, it is an old house, and can't expect too much.

After many many years, I decided to return to the Mermaid Suite because for some reason, hotel prices in London had skyrocketed in late March 2022 and four-stars asked for 250-300 EUR / night. I paid only 83 EUR / night, excluding breakfast, which was a fair price. The hotel hadn’t changed at all from how I remember it from years past. There is a very small 1st floor reception area, where I was quickly checked in by the receptionist, who was not directly unfriendly but won’t win any customer service awards either. As the key card didn’t work initially, he came with me to let me in through the door on the opposite side of the street; the rooms are spread out in several buildings along Blenheim Street. It gives the place a residential flair, which I like. My single room was small but adequate for a two-star. It felt reasonably clean. There was a rather narrow single bed, a small desk + chair, a closet and a small bathroom. No fridge, no safe or other amenities. The blinds did little to keep the room dark, sadly, and there were no other curtains, but the bed was reasonably comfortable. The cramped bathroom came with a minuscule shower cubicle, but water pressure from the handheld shower was excellent and hot water ample. The amenities consisted of wall-mounted containers of low-quality soap and bath foam, that’s it. Wifi was free, fast and reliable, although you will need to log in again a few times every day. The password is MERMAIDHOTEL (in capitals), for whatever reason it is not posted anywhere in the room. The hotel is basically located at the corner of Oxford Street and New Bond Street, an excellent location for shopping. Bond Street tube station is a short walk away. If all you need is a bed for the night, en suite, in a central location, then Mermaid Suite is for you, but don’t expect anything above the basic level.

I recently stayed at the hotel and had an exceptional experience, largely thanks to the remarkable service provided by the concierge, Daniel. His attentiveness, extensive local knowledge, and willingness to go above and beyond made my stay truly memorable. From personalized recommendations to seamless arrangements, Daniel's professionalism and friendly demeanor added a special touch to my visit. I highly commend the hotel for having such a dedicated and capable concierge like Daniel, who undoubtedly enhanced the overall quality of my stay. Facilities and rooms were top notch as well. Tube station nearby. Also received a nice upgrade with park view.

Amazing experience What really seperated this hotel from others I have stayed at is the staff and level of attention they provided. Their concierge are on point! I highly recommend this property and if you do decide to stay make sure you connect with Mark the concierge as he treats every guest as an ultra VIP

Nothing to say, the location service is superb. Absolutely A spot, the only drawback is that there are fewer places to eat around. But it is walking distance from Buckingham Palace Hyde Park.