The location was excellent—very convenient for getting around. The staff were friendly and helpful, which made the stay really pleasant.
The only downside was a slight dusty smell in the room, but overall, everything else was great.
If you're staying multiple nights, I highly recommend using Too Good To Go. You can pick up a breakfast package around noon, which was a nice and budget-friendly option.
I’d definitely consider staying here again!
I stayed for two days with my 26 year old son, was extremely happy with our stay staff all great and helpful. Room clean and comfortable, and in a great location for Excel and tube station to central London. Will definitely stay again.
Toilet Flush is not working properly. one button is spoiled ,the other one is very hard to press. Air conditioning doesn't have cool air,so the room is quite warm. Shower screen need improvement as water keep escaping into the dry area of the bathroom when showering .
I stayed to join the cncert in Shepherd's Bush Empire.
the location is perfect ,it's 3minutes from the station Shepherd's Bush where there are so many restaurants and food markets.
The biggest shopping cnter in the world is neathere.
Breakfast is same everyday, it's a pitty.
the receptionists are so nice, klnd,smily, helpful to guests.
especially Nicola helped me a lot when the taxi I booked didn't come
He phoned to taxi driver, and taxi company which didn't answer at all.
He tried to access them for many times, and at last he took me to the tube station with 2heavy suitcases、 he carried them up on steps to platform. If he didn't help me,I couldn't find station, nor carried laggages, nor went to the station on time. I really appreciate him.
The staff were so friendly . They smile on there faces make one feels welcomed. The environment from the entrance to the room are sparking clean. Though I did not eat anything this time around. I will surely visit again . Really nice place to visit.
Breakfast and rooms were nice however basic, really what you would expect for the money as was good value. The rooms were clean however the hot water in the shower was rather cold. Room service/daily clean is to a basic standard. Staff are very friendly.
Visited this hotel the day before my birthday as a treat from my daughter. Room was nice and the beds were very comfy.
Found the staff very unfriendly especially the young lady on the food counter. Very blunt and no please or thank you when we ordered food. Also a few males walking around who were reception team and a manger, we smiled and said hello without any response, we were booked for 5 days and we would have left and gone elsewhere but it was non refundable.
What a great place to stay, bright clean room. Good price with excellent buffet breakfast. . Staff are very helpful and nice.. can buy snack and the meal is reasonable price. Clean moden style hotel. Sky bar and bowling near by. Excellent entertainment before go to airport. So convenient to go to airport,just few minutes away from bus stop. Easy to go to london town centre as well.
Kind staff helped us with early check-in and printing a travel document. We are walkers and Tube riders so the location was great for us. I would return!
Check out the Burrough Market!
Very Good
56 reviews
8.6/10
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8.0/10
Very Good
AAnonymous UserThe staff were so friendly . They smile on there faces make one feels welcomed. The environment from the entrance to the room are sparking clean. Though I did not eat anything this time around. I will surely visit again . Really nice place to visit.
GGuest UserVisited this hotel the day before my birthday as a treat from my daughter. Room was nice and the beds were very comfy.
Found the staff very unfriendly especially the young lady on the food counter. Very blunt and no please or thank you when we ordered food. Also a few males walking around who were reception team and a manger, we smiled and said hello without any response, we were booked for 5 days and we would have left and gone elsewhere but it was non refundable.
MMichaelFiveThe room can accommodate three people. There is a sofa that can be turned into a bed. The bathroom is very spacious and clean. It is necessary to note that the UK hotel basically has no toothpaste and toothbrush and the slippers need to carry the hotel. The hotel has a buffet breakfast £7.5. An ibis is a choice that I will go to in many countries. The hotel chain Accor Group's blessing quality is very guaranteed and the price is moderate for students to accept
SsomeonelostToilet Flush is not working properly. one button is spoiled ,the other one is very hard to press. Air conditioning doesn't have cool air,so the room is quite warm. Shower screen need improvement as water keep escaping into the dry area of the bathroom when showering .
GGuest UserKind staff helped us with early check-in and printing a travel document. We are walkers and Tube riders so the location was great for us. I would return!
Check out the Burrough Market!
中中丸洋子I stayed to join the cncert in Shepherd's Bush Empire.
the location is perfect ,it's 3minutes from the station Shepherd's Bush where there are so many restaurants and food markets.
The biggest shopping cnter in the world is neathere.
Breakfast is same everyday, it's a pitty.
the receptionists are so nice, klnd,smily, helpful to guests.
especially Nicola helped me a lot when the taxi I booked didn't come
He phoned to taxi driver, and taxi company which didn't answer at all.
He tried to access them for many times, and at last he took me to the tube station with 2heavy suitcases、 he carried them up on steps to platform. If he didn't help me,I couldn't find station, nor carried laggages, nor went to the station on time. I really appreciate him.
WWammmbatThe location was excellent—very convenient for getting around. The staff were friendly and helpful, which made the stay really pleasant.
The only downside was a slight dusty smell in the room, but overall, everything else was great.
If you're staying multiple nights, I highly recommend using Too Good To Go. You can pick up a breakfast package around noon, which was a nice and budget-friendly option.
I’d definitely consider staying here again!
GGuest UserBreakfast and rooms were nice however basic, really what you would expect for the money as was good value. The rooms were clean however the hot water in the shower was rather cold. Room service/daily clean is to a basic standard. Staff are very friendly.
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