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5 star

The Trafalgar St. James, London Curio Collection by Hilton
4.3/5132 Reviews

The Trafalgar St. James, London Curio Collection by Hilton

London|0.17km from Institute of Contemporary Arts
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
The Londoner
4.4/5138 Reviews

The Londoner

London|0.41km from Institute of Contemporary Arts
This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

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Top rated hotels in London

Searching for hotels near Institute of Contemporary Arts? Compare room rates and reviews to find your ideal stay.
The Z Hotel Piccadilly
3.9/550 Reviews
Strolling through London in the rain, Piccadilly circus tube station is just a few minutes' walk away, and Chinatown is just a few hundred meters away.
The Trafalgar St. James, London Curio Collection by Hilton
4.3/5132 Reviews
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
Sofitel London St James Hotel
4.6/581 Reviews
Sofitel London St James is in a fantastic location in the heart of London! A hop, skip and a jump to Piccadilly Underground and a short walking distance to Pall Mall, Buckingham Palace, Trafalgar Square and Big Ben! The staff are all very professional and courteous and always greeted me with a smile each day. The onsite bar and restaurant were fantastic and the in-room dining menu offered many delicious options! It was my 'home away from home' for a 12-night business stay and I enjoyed every minute of it! If my travel budget allows, I will return! Thank you!
Haymarket Hotel, Firmdale Hotels
4.7/569 Reviews
The Haymarket is an incredibly special place. I had such a wonderful time with my 6 year old daughter for one night. She asked me “why is everyone being so nice to me?” As she was treated so well. Everyone was so friendly and there were lots of nice touches e.g they left a present of the book Matilda as we told them that we were going to see the show. They were also very understanding when we had a spilt drink in the room - which was big, comfortable and spotless. The only thing that confused me was that there were no tea making facilities in the room, but of course I found out that you just call and they will bring you a complimentary one. The location is fantastic- we popped into the National Art Gallery and walked to the show. We enjoyed the pre-theatre menu which was very reasonable and had a great children’s menu. On our second day we enjoyed the immense breakfast - delicious buffet table and a la carte choices. We then made the most of the swimming pool and inflatables before walking to the London Eye. Such a fun weekend! Thank you.
Great Scotland Yard Hotel, Part of Hyatt
4.5/591 Reviews
I am very satisfied with my stay in London this time. The price is not expensive and the location is excellent. Buckingham Palace is right outside the door. We happened to see the changing of the guard ceremony. It didn't take long to walk to the lively Regent Street, which was very satisfying. The room is also very new and fully equipped with slippers, shower caps and cotton swabs. There is plenty of water supply. I like their tea bags very much. After turning on the bed, there are chocolates. Breakfast is also semi-buffet style and tastes good. I like the smoked salmon. The price is very reasonable for Greater London on weekends and I will come again.
Thistle London Trafalgar Square
4/5120 Reviews
The hotel is located just a few hundred yards from Leicester Square and the hotel also back's onto the National Gallery. It's only a 5 minute walk to Soho for the nightlife and Chinatown..may take longer if you have a limp! I have stayed here numerous times and the hotel staff are always very welcoming, Katia is always polite and quick with a smile, give that lady a raise :) . Every staff member I encounter are always great, from manager's to the cleaner's who do a wonderful job, no doubt under time constraints. The size of the room's is depending if you book a basic room to a more spacious Executive room, common sense really. Some room's have a fridge, some don't, again depending on room booked. If your a solo female traveller concerned about safety, you need your room key card to access the lift (24hrs) and entry in the hotel lobby at night. Breakfast is the usual of cooked to fruit. It can get really busy, so it's worth going earlier in the morning. There is a multi storey car park right by the hotel and the Piccadilly Circus and Leicester Square Underground stations are only few minutes away.

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London Travel Guide

New and popular hotels in London recommended by Trip.com. If you want to stay at the best hotel in London, Trip.com is here to help! You can stay 3-5 days at hotels in London without running out of things to do. While traveling to United Kingdom, London is one of the most popular destinations.

Every day, travelers worldwide arrive at London City Airport to start their vacations and business trips in London. It's easy to reach London. The city can be reached by plane, train, and car.

Trip.com offers discounts of up to 20% on 2798 boutique hotels in London. There are many well-known chain hotels in London. If the comfort level of your trip is important, there are many choices in London, such as hotels under the Ramada brand. Those who favor Ramada can choose a hotel under its name. Royal National Hotel London is one of the most popular hotels in London. If you're still unsure, Trip.com recommends Conrad London St. James.

If you stay at a hotel in downtown London, nearby attractions like Chinatown, Her Majesty's Theatre, Trafalgar Square can be your first stop. You can choose attractions in London that are perfect for a weekend getaway, such as Legoland, Wembley Stadium, ExceL London. The most popular attractions for tourists in London are The British Museum, King's Cross Railway Station, Russell Square. With a developed commercial area, visitors can head to Regent Street, Bicester Village, Harrods for a great shopping experience.

Average Temperature

• January to March: 7.81°C during the day, 4.62°C at night

• April to June: 15.26°C during the day, 10.71°C at night

• July to September: 19.79°C during the day, 15.22°C at night

• October to December: 10.25°C during the day, 7.02°C at night

Average seasonal Rainfall

• Spring: 17.098425 cm

• Summer: 18.216536 cm

• Autumn: 18.779528 cm

• Winter: 23.594488 cm

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