London Kensington and Chelsea 4-star Hotels

Very beautiful and clean hotel, the lobby is also very nice, the lady at the front desk is very gentle and even helps to carry the suitcases, it's great 👍🏻

Quite a bog standard Hilton. The location was ok, good for me as I like walking and I wanted to be somewhere a bit different to where I had been before. Reasonably close to a tube. Plenty of cafes and eateries nearby. The place was clean and the bed was comfy. It was just fine, nothing more than that. Reception area was nice, staff friendly but the room was bland and edging on tired. I didn't eat in the hotel. The toiletries and complimentary water was nice and the towels and shower were decent. I've stayed in worse places, I've stayed in better places.

A shower without a door or a curtain is not avant-garde, it’s not modern, it’s not even clever; it’s just a headache and inconvenience for hotel guests and cleaning staff alike.  The faucet in the shower is very modern. Two knobs, one which turns the water on, and the other which selects whether the water comes out of the fixed shower head above, or the movable shower wand. Choose wrong and enjoy a blast of ice cold water from above.  This is not something a person wants to figure out when they step into the shower first thing in the morning.

It’s ok, my room was a bitpoly and the bathroom was small but it was ok. Breakfast is excellent. I had a drink and a bite to eat at the bar it’s quite expensive. Free water in the room.

This hotel offers decent value for money with standard amenities and satisfactory breakfast options. However, I was deeply disappointed by their post-check-out protocol regarding forgotten items. During my stay, I left several opened and unopened food items in the room's refrigerator. Unfortunately, the staff disposed of or retained these items without attempting to notify me—a stark contrast to my recent experience at a rural Liverpool hotel, where the front desk promptly informed me about a forgotten perfume. While the financial loss here was minor (around £30), the lack of communication reflects poorly on customer care standards.  For a reputable establishment in London, such oversight is unexpected. I urge management to revise their policies: a simple message to guests about abandoned belongings would greatly improve trust and professionalism.

The hotel facilities are a bit old, but very clean, the location is amazing, shopping and dining are super convenient! It's a pity that I only stayed for one day, I should have stayed here every day!

Excellent stay at Millennium Hotel! The room was clean, spacious, and comfortable. Staff were warm and helpful, and breakfast was delicious—great variety. Perfect location: just steps from Gloucester Road Station, with lovely restaurants and a charming tea house next door. Highly recommend!

We spent a 3 day stay in the hotel the area is really great there are so many things to do the bus the metro are not very far 5 min walk The hotel was clean we were able to get into the room 2 hours before the scheduled time. The staff was very friendly However on the last day the elevator was broken.

Hotel is quite old and seems to be starting to run down. The hotel had to perform an essential electrical panel change starting at 10am but didn’t advise the guests until after 11am. They weren’t sure how long it would take. As a visitor to London we were fine with that. So in the am they provided some portable lighting so we could shower etc. when we came back to the hotel in the evening, inserted the key card and opened a light and poof our light went out. The duty manager who said he would come back to us, couldn’t find the portable lighting, and after 45 minutes went to the lobby to see what was happening. They finally decided to offer us another room to sleep in for the night. Anyways, the following day I happened to see the hotel manager by chance in the restaurant and after a chat they offered to credit one night stay which we appreciated. Love the location.

It is an old four-star hotel. You can feel the creaking of the floor through the carpet. The facilities and hygiene are completely fine. The location is also good. It is close to Natural History, VA Museum, Science Museum, Harrods, Imperial College (very small, not recommended), etc., and it is within walking distance. Their service staff are very friendly and will greet you in London accent. On the first day of breakfast, our child stood next to the coffee machine looking for the button for hot chocolate (the hotel we stayed in before had coffee and hot chocolate all in one machine). The waiter took the initiative to ask, and after learning that the child wanted to drink hot chocolate, he took the initiative to go to the bar at the door and make a cup! Very considerate service! At breakfast, I found that the restaurant was mostly British elderly people.