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5 star

The Londoner
4.4/5138 Reviews

The Londoner

London|0.15km from National Portrait Gallery
This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.
The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews

The Trafalgar St. James, London Curio Collection by Hilton

London|0.24km from National Portrait Gallery
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo

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Breakfast

Hotel Indigo London - 1 Leicester Square, an IHG Hotel
4.1/5132 Reviews

Hotel Indigo London - 1 Leicester Square, an IHG Hotel

London|0.24km from National Portrait Gallery
First , they double charge me , second, i didnt get any of my benefits, not early checks in not late check out , i didnt get upgraded, the receptionist ann marry (?polish) was very rude , and races , she shouldnt be a working in hospitality industry, plus the room dont have iron board and iron i order one and they took it ba k on the next day, we ask for adapter/ plug for charging not available, laundry bags not available and when i ask for one they send me a plastic bag like ikea one too big and dirty, On the check in no one welcome me as ihg member or ask me what i like as amenities, unless i ask , during the breakfast , the waitress was shutting at us for sitting outdoor on 2 seat table and we almost blocked the way although there is no partition along the balcony , Order a coffee took over 20 mins , the manager ( polish guy as well) very arrogant and rude he was saying i have 10 coffee orders and we had to wait for how long he dont know fruit was old and flies all over, my friend get hair in his omelette, i ask for a bottle of water they said its chargeable , they serve a tap water and they add ice with their hands , the same manager was washing cups of coffee with his hands and water only …. Health department should close this restaurant. Corridors are dirty, U had to wait for elevator for 10 mins every time u wanna go up and down For the money and the price i could stay in many better hotels never again to such place IHG should be ashamed and remove this hotel from their booking system

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Top rated hotels in London

Searching for hotels near National Portrait Gallery? Compare room rates and reviews to find your ideal stay.
The Z Hotel Piccadilly
3.9/550 Reviews
Strolling through London in the rain, Piccadilly circus tube station is just a few minutes' walk away, and Chinatown is just a few hundred meters away.
CitySpace Leicester Square
3.9/523 Reviews
Stayed two nights to attend a wedding. We had apartment 6 on the upper floor facing away from the street. You could hear the rumble of the tube but considering that Irving Street is full of eateries and the proximity of the square it was peaceful. The apartment was in good condition, well prepared and clean. It was excellent for our purpose. Had I been expected to stay there for work then I would have found the table too small to act as a substitute desk. Kara responded to our queries very swiftly and arranged for a couple of packages that arrived before us to be left in the room. The apartment provided all that we needed for the trip.
Page8, Page Hotels
4.7/5114 Reviews
We had already planned to come to London for months. It turned out we arrived after the Queen Elizabeth’s death @7AM English time on September 12th , Angel greeted us with a big smile and told us our room was ready. It’s a terrific hotel You could not have a more helpful staff.,Barbara and Angel entire staff. The location is perfect next to Charring Cross tube,near West End, Walking distance to Government Buildings Diagonal to Trafalgar Square . I would give it higher than 5 .if I could.Will definitely go back and stay . I have told my friends at home . Thanks for a great visit,
Hub by Premier Inn London Covent Garden
4/541 Reviews
I stayed here for 2 nights over the Easter weekend. The hotel is in a fantastic location, a 2 minute walk from Leicester Square. We were seeing some shows while on our trip and the theatres were a 5 minute walk from the hotel which was perfect. The rooms are clean and exactly as they are pictured on the website. They have all you need for a city break where you are in and out of your room all of the time. I would definitely stay here again or in another Hub hotel. Cheap and exactly what you need for a city break.
Garrick Mansions by Q Apartments
3.9/53 Reviews
Next time I still live, Ctrip staff is very good, solve the problem in time, the room I think is a pleasant experience!
Radisson Blu Edwardian Hampshire Hotel, London
4.3/5110 Reviews
Hotel is lovely, rooms may be a little outdated but were super clean. Amazing restaurant in house the ”Leicester Square Kitchen” more than made up for the rooms. Amazing Mexican/Peruvian small plates of food. Worth coming back just for that. Massive shout out to Sonia also who was on the breakfast shift. As my daughter commented ”that's the kind of energy you want to meet in the morning” :)

Frequently Asked Questions

London Travel Guide

New and popular hotels in London recommended by Trip.com. If you want to stay at the best hotel in London, Trip.com is here to help! You can stay 3-5 days at hotels in London without running out of things to do. While traveling to United Kingdom, London is one of the most popular destinations.

Every day, travelers worldwide arrive at London City Airport to start their vacations and business trips in London. It's easy to reach London. The city can be reached by plane, train, and car.

Trip.com offers discounts of up to 20% on 2798 boutique hotels in London. There are many well-known chain hotels in London. If the comfort level of your trip is important, there are many choices in London, such as hotels under the Ramada brand. Those who favor Ramada can choose a hotel under its name. Royal National Hotel London is one of the most popular hotels in London. If you're still unsure, Trip.com recommends Conrad London St. James.

If you stay at a hotel in downtown London, nearby attractions like Chinatown, Her Majesty's Theatre, Trafalgar Square can be your first stop. You can choose attractions in London that are perfect for a weekend getaway, such as Legoland, Wembley Stadium, ExceL London. The most popular attractions for tourists in London are The British Museum, King's Cross Railway Station, Russell Square. With a developed commercial area, visitors can head to Regent Street, Bicester Village, Harrods for a great shopping experience.

Average Temperature

• January to March: 7.81°C during the day, 4.62°C at night

• April to June: 15.26°C during the day, 10.71°C at night

• July to September: 19.79°C during the day, 15.22°C at night

• October to December: 10.25°C during the day, 7.02°C at night

Average seasonal Rainfall

• Spring: 17.098425 cm

• Summer: 18.216536 cm

• Autumn: 18.779528 cm

• Winter: 23.594488 cm

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