Hotels near Olympic and Paralympic Village in London

Wonderful hotel with excellent location. The room was clean, very comfortable and had great view of the London Stadium. The location was amazing, next to a huge Stratford Shopping Centre and to the subway station with many subway lines. The staff was friendly, professional and very helpful. KUDO to the Concierge Staff, especially NALEEF, DANIEL, AND ONE OTHER GENTLEMAN (sorry! i forgot his name). My wife got pickpocketed in London. The Concierge staff, especially Naleef, went above and beyond their duty to help us to deal with our distress moments. He advised us to report the theft to the London Police, and also the Concierge staff helped us tremendously to deal with our stolen credit cards. We really appreciated what these amazing staff did for us. Thanks so much to Naleef, Daniel and to all the Concierge staff for making us feel so welcome and for all your unforgettable help during our stay. The world needs more of these people like your Concierge staff. Hyatt should be very proud to have these amazing Concierge staff. We certainly will return to this Hyatt hotel in the future and would highly recommend this Hyatt hotel to anyone!

Overall the hotel is perfect. The bedroom is new and large enough that it can house our 3 pieces of 28” luggage. Decoration is decent. The toilet is large and the basin is large in size. Amenities are good enough and the bed is soft and get good support so that we got a good sleep. The location is just opposite to the Westfield Stratford Shopping Center which is large enough to shop everything. Also the shopping center links to the Startford Station where we can take Tube (Jubilee / Central) or Elizabeth Line to any hotspots in London. We believe we will stay here next time.

I stayed at the Stratford the first week of October 2022. The location of this hotel is great, right next to the Stratford International Train station and the Stratford Tub station. I flew in from the US so I arrived to the hotel around 11:30 AM. They said my room was not ready and they “reminded me” the actual check in time would be 3:00 PM. I understood since my arrival was early, I headed to the lobby for drinks and lunch. I checked back with the front desk around 1:30 thinking maybe they called housekeeping to get to my room cleaned quicker but no, still not ready. As I sat in the lobby I would see other customers arrive and get checked in, I found it strange their rooms were ready but not mine. I patiently waited until 3:05 PM, went to the front desk to get my room key….. room still not ready. I have now been sitting in the lobby for almost 4 hours and my room was still not ready. I don’t think they ever called housekeeping to work on my room. It was finally ready at 3:30 PM. Not a good start to my stay, the front desk staff was not helpful, apologetic, or even caring at all. Later (after I requested to speak to a manager) I did get a call to apologize and offer me some free food, I declined stating they need to better manage the cleaning and check in process. Front desk staff on Sunday 10/2 not great at all. But the lobby, bar, and restaurant staff really turned around my initial poor arrival. I cannot say enough about how attentive the wait staff and bartenders were all week. Remember I had to sit in the lobby almost 4 hours on my first day. But each day after work I would come to the lobby/bar areas for drinks and dinner each night. Each morning I had breakfast in the restaurant and it was great. Again the service was amazing and the hostess delivered a great morning welcome. Room was nice well appointed. Coffee maker, safe, and small refrigerator. Large flat screen TC and nice desk to work at. I was in room 419 with a nice view. Bathroom was nice and the shower was very nice as well, walk in. I had an early flight out the 7th so I was worried about what sort of front desk staff would be helping me at 5:30 AM. Well they young man that was attending the front desk was efficient, professional, and very friendly. A nice end to my stay.

Well I really love to stay here and been staying for long long time. Last time while my staying on Monday I asked for House keeping around @ 2:30 . Wasn’t done while I came back in an hour time. Again I asked to do that while it wasn’t done then I went outside and came back around at 9:40 isssh then what I seen that some hoise keeping was doing cleaning but so upset that my 2 guest was with me . So had to wait outside for another half an hour. That was so strange and I wasn’t not happy . Even the Second Last time happens the same thing and left review and nobody even bother to response that from hotel. And normally I keep 2 key card but why hoise keeping staff take away my room key while they clean. Anyway still love to stay there but needed to be ni rectified.

Hotel room is very clean and comfortable for our family of four. The safe vicinity is also very near to shopping mall where u have full access to M&S, Waitrose, Boots etc. Also close to tube station allowing you to go for key tourist spots. No reservation we will book this place for our next visit.

Decent location only 25 mins to centre of London by tube, only used hotel as a base, ate out every night, polite staff, didn't use WiFi as was a £7 charge per day. Room was reasonably large, a little bit drafty at times, but sleep was comfortable. The odd noisy neighbour but you get them anywhere, overall ok, would stay again for the cost for 3 nights was quite reasonable.

Really good hotel with friendly staff and nice amenities! Everything looks nicely furnished and there were no issue with the cleanliness. Food was good too were decent variety. The only issues were the missing table as shown in the photos for Family Room and the hotel only use bathroom curtains instead of glass, which was weird aesthetically given how nicely furnished the rest of the room is. Other than that, it's a great stay and I recommend this hotel.

Have stayed in a HIE before so checked how close this was to the ABBA arena and saw it was only about 15 minutes walk away. Arrived just after 2.00pm and room was ready. Check in efficient and polite - room was clean and had everything needed for a one night stay or even more. Tea and coffee making equipment and supplies provided, iron and ironing board, room safe and sufficient hangers. Had a drink in bar before heading out then another when we returned. Lots of fellow concert attendees to chat to! Breakfast more than adequate. Although we don’t usually have the hot food, the fruit compote and yogurt were delicious and there was plenty of choice of other things. All the staff were extremely pleasant and everywhere we saw was clean. We were very glad we had chosen to stay here. Would definitely recommend. Excellent value for money.

Whilst the hotel was in a good location and had most of the amenities we required, our room did not have any hot water and so we had to have cold showers. When we complained on check out we were advised there was nothing they could do about it at that time and wouldn't offer any compensation as we should have reported it when we were still in the room and given them chance to come and fix it. Anyone staying in a room for business, I am sure would agree, there is no time to get undressed, shower, realise no hot water, get dry/dressed, make a phone call and wait for it to be fixed and then try to shower again. I think its fair ta assume when paying £168 for room for one night that there would be hot water for a shower......

I WISH I READ THE REVIEWS. DO NOT MAKE THE SAME MISTAKE I MADE. This place is unbelievably bad. How it is allowed to be trading beats me. I made the costly mistake of booking this monstrosity so we could attend the Hella Mega Tour at the London Stadium. I booked via hotels.com which I’ve never had a problem with before this visit. We arrived and had a bad feeling from being outside. I went in and dreaded my Mrs coming inside due to the smell and general run down mess inside. I reluctantly checked in (as we had 40 mins to get to the event) then my other half came in. Her face said it all. I decided to check the room out and give the entrance the benefit of the doubt. This is where I really wish I didn’t. The room was minging. We were immediately punched in the face by the smell of smoke, which was overwhelming. The chair was broken and falling apart. The bed was filthy. There were 2 uneven steps through to what was a kitchen area, which was dangerous. There were broken drawers, an electric cable hanging from an old extraction fan which I guess used to belong to the missing oven. The curtain looked like some used toilet roll after a no2. The toilet seat was broken and fell off. The general mess and stains were just terrible. The Fire escape next to the room was blocked. We didn’t feel safe so we went upstairs to cancel the booking. We were told we would not get a refund of £300 as we had cancelled. I took it up with hotels.com and they added salt to the wound. Agreeing that is was unsafe and disgusting after seeing the photos that I had taken. They (call handler & manager) admitted that they wouldn’t have stayed and they felt sorry for me. I was offered a ‘good will’ gesture of a £50 voucher! This was upped to a £100 voucher! Now I’m no mathematician, but spending £300 for a service which was unsafe and inhabitable and being offered £100 back was the straw that broke the camels back. I’m a British Army veteran of 11 years. I’ve stayed in some pretty nasty places. This is worse! DO NOT BOOK THIS PLACE!!!!!