Best Pet friendly Hotels in London

Absolutely PHENOMENAL!!!! The hospitality, the atmosphere, the hotel itself. From the very tasteful decor throughout the hotel, to the amazing Staff working there especially Rachel who was kind enough to offer an upgrade (The ROOM was to die for 😮💨🥹) to the staff in the kitchen who really did help out as it was almost end of breakfast when I woke up but they were ever so kind to allow me to still get my breakfast. Big shoutout to Antonella and Rafael. I honestly don’t have a bad word to say, the whole experience was fabulous. The Roof top bar has extraordinary views over the city, and the Spa area was fabulous.

Honestly, I expected more from this hostel. Firstly, to get to the reception area you need to go up the stairs — and I had a heavy 20 kilo bag on me with no one to assist. There I was told the lift wasn’t working either so I had to carry it upstairs to my room… The reception run out of shower gel/shampoo when I asked them for it, the vending machine was also working funny and the staff member couldn’t say what was wrong with it or assist. The room didn’t have enough power sockets: only a couple in very inconvenient places (e.g next to the sink by the window) where you couldn’t leave your stuff on a short cord. The bed only had 2 USB ports and to be fair neither of them worked well, I had to hold them to a certain angle for the devices to charge, couldn’t even leave something charging for the night. The beds lack a curtain, but that’s more of a personal preference. And finally, the bathroom on my floor was out of service throughout my stay so I (and everyone else on my floor who uses female bathrooms) had to use the one on another floor, making it super crowded both morning and evening. My personal towel got stolen/taken away by cleaning (I don’t really know which of the two), and this is extremely weird considering it had red hair dye stains on it — who would need one?? On the good side: walking distance to King’s Cross and a decent breakfast. Other than that it’s a no from me

We stayed at Shangri-la for two nights.I can’t praise enough the staff and the hotel itself. Upon arrival, we were upgraded to an amazing city-view room. Our room was facing St Paul’s Cathedral and other famous landmarks. The views were absolutely breathtaking. I decided to use the pool and sauna. It was brilliant! Again stunning views as the pool is located on the 52nd floor. Breakfast was delicious with a great selection of cold and hot food, fruits and pastries. The facilities at the hotel are great but what makes everything perfect is the people and staff. A big thank you to duty manager Tylor and the reception staff, especially Jasmine and Andzelika, the pool attendant. You made our stay memorable.❤️

We stayed at this hotel as somewhere to sleep whilst we did some family trips in London. What made the hotel stand out for us was the staff. Unfortunately we were one of the last to come down for breakfast and the kids had set their hearts on croissants. They hotel had run out though and they were a bit disappointed as there wasn’t much else they fancied. One of the waitresses however came out with her own personal croissant that she had put back for her breakfast and gave it to my daughter. That was way above and beyond and so kind. Thank you so much!

It is a good hotel without any particular fault. However, they only provide 30 minutes of Wi-Fi and tell you to pay GBP3 to buy it if you need it. No matter how little it is, I still feel bad. I'd rather spend that money on hotel fees in advance. If you use such a strategy of including and providing unlimited Wi-Fi, the company will also benefit from I think it would be good for all the guests as well. I think this hotel is not very pleasant because of the Wi-Fi. However, the female employee named ANA who works at the restaurant there is very good at cooking. I would like to praise you for being kind.

As I was working at a convention at Excel this weekend this hotel is certainly perfectly situated within a 3 min walk. I arrived Friday evening and was met with a completely soulless and uninspired welcome. The room (I was on the 9th floor) was spacious and certainly clean on arrival. I've stayed in several Novotel's recently, but the design here again is lacking in any individuality and feels very oppressive. A large bathroom, lighting was adequate, and for some odd reason the designer felt there was a priority for an electric opaque panel that could allow your guest to watch you shower if they wanted?! Thankfully I was alone, i wouldn't have wanted to share as every time the bathroom is in use the entire room lights up as the light bleeds through the floor to ceiling panel. The bathroom seemed lacking in any toiletries, and had nothing in the shower cubicle so I had to use the hand soap (I normally pack my own but other experiences in this chain gave sufficient toiletry options). In the morning I discovered the drain was blocked and so I partially flooded the bathroom as I hadn't fully noticed, it took nearly 10 minutes for the water to eventually run away. A call to reception got this fixed for my return that evening. Frustratingly as a tea drinker I am always baffled as to how coffee drinkers get so many options, but I only get 2 satchets of breakfast tea. Prob in 7/10 hotels I now stay in housekeeping always fail to acknowledge that I have only drunk tea and don't bother to replenish, something I only discovered as I woke up at 5am. Is it really that hard when they have replaced the milk? My room was warm upon arrival, so I dialled the control off. I woke several times in the morning due to the heat, opening the window made little difference as there is no air flow and just the sound of outside units whirring. I turned the control off but it made no difference and after a weekend its stifling, not helped when housekeeping leave the mirror light on which generates yet more heat. The bar was a miserable experience, the staff are completely unwelcoming, barely speak to you, don't listen to your order and seem unable to even acknowledge you. 2 friends came to meet me on Saturday night and had the same experience so we opted to go to another hotel bar for drinks and food instead. On arrival I had asked for the wine list/bar menu, but was told what I was given was completely outdated and incorrect...so why is it not replaced? Breakfast was OK, again just lacking in any form of customer engagement. All in all it was a functional space with a comfy bed but in this area it comes at a premium. It's a spacious hotel that just lacks any warmth, either in the decor OR in the customer interaction from the staff. I stay in several of the other chain's hotels up and down the country so was a little surprised by this experience, I won't be staying here again on my next visit to Excel.

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

Great hotel next close to Aldgate East tube. If you are Accor member you can check in early if they the room is available otherwise it is 10 pound. Rooms are decent size especially the triple room. Shower was wet room style in the triple room whilst the twin room had an enclosed shower. There was some noise which was due to some road construction traffic on the first night but didn’t notice it on the next night on the weekend. Fully stocked bar with plenty of seating for a late night drink. Service at reception was excellent. I had booked breakfast but because I wanted to check out early at 4am in order to join queens lying in state queue the receptionist offered to provide a takeout continental breakfast which duly came with a hot drink too the next morning. That was so good of them to do that. Only downside to hotel were the homeless people who congregated outside in front of the Tesco express. The later the day went the more drunk and sometimes aggressive they got. Not the hotels fault but a bit unnerving for a solo traveller or families with children.

I stay around the Excel several times a year for events with friends or alone. I've stayed at other hotels nearby like the Crowne Plaza, Novotel, Ibis etc. but this was my first time staying at Aloft. The room is adequately sized and was quite clean. The bed linen was clean, and the carpets seemed clean as well. There were a couple of small issues with cleanliness but nothing overly off-putting. The shower needs to be re-grouted and walls need to be repainted/new wallpaper applied in some areas that had a lot of marks. The layout of the room is a little weird. The wardrobe and tea and coffee tray are at the side where the bathroom is. There's no mirror in the bedroom area, so if you want to do your hair you have to plug into the section where the kettle tray is placed and stretch the wire across. It's not a big deal, but a little inconvenient. The fixtures in the room were decent and the bed was comfy. The location is next to Prince Regent DLR, so easy to get to and from the train. The room would benefit from some sort of information booklet about the facilities at the hotel. There wasn't any information given about what was available at the hotel or any opening times of the facilities, where they were located or what you needed to do to access them. It's a hassle for guests to have to ask the front desk about this, so the information should be readily available in the room. When I checked in there was a leak in the room that I was given. I'd just come from a 15 hour journey and wanted to take a shower and relax, so this was not ideal. I told reception and they said they would send someone to take a look to see if it could be fixed. I didn't exactly see why I should sit and wait because there was a leak in the room and believe that they should have moved me immediately. They sent someone up and they took a quick look and determined it would take too long to fix and would move me to a different room. I was moved to the room next door and for the following 45 minutes all I could hear was the door slamming in the other room, I assume from them coming in and out to try and fix the issue there. It took around 30 minutes of me being in this room for me to be moved, which was really not ideal. I was offered a short apology, but no compensation for the inconvenience. The main issue I had with this hotel was the noise from other rooms and guests. On the same night that I checked in, the guests in the room next to me appeared to be having some sort of party until after 5am. They were playing music, shouting, banging things on the wall and constantly walking in and out of the room causing the door to slam loudly each time. I understand this is not particularly the fault of the hotel, at this point I was too exhausted from my trip to reach out to the hotel with another complaint. I was happy that on the 2nd night, these guests must have checked out. However, the noise from other guests was still a bit of an issue, although no one was particularly try

Had our wedding reception here and I cannot believe how fantastic the venue and staff were - exceeded all expectations! Despite a few flaws in my own planning, the staff thought on their feet and I was blissfully unaware! Thank you! Our suite was absolutely stunning I would recommend this venue to anyone for a wedding reception.