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5 star

Sanctum Regent's Park
4.4/513 Reviews

Sanctum Regent's Park

London|2.1km from West Hampstead
The booking and check-in was very smooth. The lobby is impressive with a 24-hour front desk service. We checked in late in the night and were very impressed with the generously size 3 bedroom apartment with four full bathrooms. Our family of four became six after two nights and five for the next few days. In the last four days we were only four people in this huge apartment. All was going well until the day… Our grandson came back from London Zoo with face paint which we later decided to remove before he went to bed. We used one of the towels (wetting it) and got the paint out. Agreed that 1/20th of the towel was stained which is typical but having done that several times back home, we knew it needed just one wash for the colour to get off the towels. My husband got a call a few hours later on the apartment phone, from one of the reception staff by the name of Mr. Krzysztof, telling him that there was blood on the towel and it was ruined. Several points to make here- when you assume something or go on heresay you always give the other accused party a chance to respond. My husband told him it was face paint but Mr. Krzysztof stood his ground also ignoring the black paint that was with the red paint (spider man theme ). Secondly, he did not ask how the guest was if he had seen “so much blood”. He could not be bothered and said we had to compensate for the towel! I went downstairs a little while later and had a conversation with him in a stern tone but never raising my voice. He refused to believe me so I asked to speak with the manager. He called the manager and told him that I was screaming in the lobby. The second staff at the front desk is proof to the fact that I did not raise my voice. Viola! The manager voiced the same words as Mr. Krzysztof and said it was blood! All based on what was told to them by housekeeping who did not speak a word of English. I told him that this was a insignificant cost to the company if at all the towel was ruined and he said it was not as they were “a small company” and could not absorb the cost. I didn’t know that there were many meanings to the term “small company”. It also meant that you had to go to front desk to get extra sheets, you are given only seven towels as that is the number of maximum guests allowed in the apartment of that size and no more (they actually made me go and check how many towels and hand towels I had and report back to them so they could decide if I could have more) and also, all the toiletries are just a starter kit as per the manager. You have to then use your own and nothing is replenished. There was one day that two towels were not replaced in one of the bathrooms and they refused to believe me that the towels were not replaced. What is it with these towels! The conversation ended with me asking them to wash the towel and see the outcome. A wet towel came back to me a little while later, with tiny smears of red still on them. I washed it in the apartment , completely back to its sh

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Breakfast

Maitrise Hotel Maida Vale - London
3.4/5105 Reviews

Maitrise Hotel Maida Vale - London

Brent|1.21km from West Hampstead
Had booked this through work so was booked through a booking system (click travel). There is a company card attached to each booking for the hotel to take the required payments. Upon arrival I was asked for ID which I found off as I hadn’t been asked before but that fine. I was then told by the guy on reception that I needed to pay the full price of the room for ‘their insurance’. I swiftly told him it was precooked and paid for to which he replied “oh click travel, okay I’ll take the payment now”. Unfortunately because of my experience staying here I feel he was trying to be a bit sneaky in terms of payment. So room payment sorted, I was then abruptly told there was no food and the lift was out of order (I was on the 4th floor). The lift was subsequently broken Monday, Tuesday and fixed on Wednesday. I get to my room to find the air conditioning did not work and for some reason the windows were bolted shut and you could not open them. The weather was particularly hot on these days which made the stay extremely uncomfortable. I asked on Tuesday morning if somebody could look at the AC he took an uninterested note of it and surprisingly nobody bothered to look or fix it. The room was not clean, there were stains on the walls, blinds were dirty and the shower head disgusting. I did not eat breakfast nor did I touch the tea/coffee in the room I ate all my meals out due to lack of facilities and cleanliness of the room. I would not recommend this hotel and don’t let the 4 stars fool you, I’ve stayed in holiday inn’s & travelodges with a hell of a lot more about them. £130 a night, you get nothing but I a boiling hot uncomfortable, unclean room to stay in. Read the reviews people and don’t waste your time. The Marriott is a bit pricier a stone throw before this hotel and you are better off paying a bit more.

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Top rated hotels in London

Searching for hotels near West Hampstead? Compare room rates and reviews to find your ideal stay.
Charlotte Guest House
4/541 Reviews
When my husband and I decided to extend our stay in London and needed last-minute accommodations, Charlotte Guest House was recommended to us by a family friend who lives nearby. We couldn't have been happier with our stay here! Charlotte Guest House offered just what we were looking for: a no-frills room that was reasonably priced, clean, aesthetically pleasing, and appointed with a kitchenette, ample shelving, and a freshly updated bathroom. Though we ourselves didn't take advantage of these spaces, there was a communal gathering space and kitchen for guests. Checking in and out was simple and Eddie, who welcomed us at the front desk, was hospitable, helpful, and informative throughout our stay there. Any other staff member we ran into during our stay was similarly friendly, accommodating, and eager to offer assistance. The location was great, too--just a few minutes' walk away from the West Hampstead stop on the Jubilee line and more or less right across the way from a street full of great restaurants, cafes, and cute shops. We took full advantage of the breakfast discount offered to guests of Charlotte Guest House at the nearby Lola's Cafe, which has a fantastic menu, quality food, and pleasing ambience. Without reservation, I would recommend Charlotte Guest House!
The Black Lion Pub & Boutique Guesthouse
4.5/534 Reviews
Have been to The Black Lion before but this is the first time since the revamp. In terms of stunning architecture, this is my favourite pub in London hands down. The ceiling is particularly stunning. Friendly welcome from the bar staff, grabbed a drink and then headed for our reservation in the the VERY impressive and refurbished dining room. Cannot recommend the new Indian menu highly enough. We had a range of dishes as an impromptu tasting platter and everything tasted fresh. Amazing flavours and even given a carry out container to take the leftovers home. All washed down with some delicious German Rothaus Pilsner. Will be going back ASAP!
Quality Hotel Hampstead
4.1/583 Reviews
Stayed for the second time, I feel very kind, my English is not very good, the service staff is very responsible. Breakfast is very generous, in addition to omelettes and toasts, it is full every day. Close to the subway station, easy to eat and supermarket nearby. There are also Chinese restaurants, and the taste is ok. I like to live here. The room is relatively comfortable, quiet and safe.
Sanctum Belsize Road
4.4/554 Reviews
Worst experience ever! Never thought this would happen when booking a 5 star appartement (€1000 for 4 nights) Booked for 3 people, 1 bedroom and the sofa couch for myself. First night slept horrible, the bed of the sofa couch is so thin you can feel the iron bedframe through the bed which hurts. I told the reception about it and the first thing they said: we never received complaints about this and we do not have another bed. To make it a bit more comfortable for myself I put the couch pillows on the floor and the bed on top of that. I had to try something. Still not the best however. The next day I went to the reception again to tell them I now sleep on the floor. Again the person told me they never heard anyone complain about the sofa couch before. (As if I like sleeping on the floor?) Of the bed was ok to sleep on I would not have slept on the floor obviously. She told me I could upgrade it to a 2 bedroom appartment but I had to pay for it. Really? I Just told you I sleep on the floor because the bed is not right and now you tell I have to pay for an upgrade. Unbelievable really! They would bring an extra topper to the room to lay in top of the bed, but this never happened. Would never come here again! (The appartement itself is very nice and the bed in the bedroom is also very good I got notified about)
Palmers Lodge Swiss Cottage
4.1/577 Reviews
I was worried because it was a 28-person room, but it felt rather safe, the service was good, and I never had to wait for a shower! It's a bit far from the center of the city, but I think it's 10 minutes away by subway! The subway also comes every 1-2 minutes, so there was no inconvenience. The beds are soft and there are blackout curtains on each bed, so I slept soundly!
Maitrise Hotel Maida Vale - London
3.4/5105 Reviews
Had booked this through work so was booked through a booking system (click travel). There is a company card attached to each booking for the hotel to take the required payments. Upon arrival I was asked for ID which I found off as I hadn’t been asked before but that fine. I was then told by the guy on reception that I needed to pay the full price of the room for ‘their insurance’. I swiftly told him it was precooked and paid for to which he replied “oh click travel, okay I’ll take the payment now”. Unfortunately because of my experience staying here I feel he was trying to be a bit sneaky in terms of payment. So room payment sorted, I was then abruptly told there was no food and the lift was out of order (I was on the 4th floor). The lift was subsequently broken Monday, Tuesday and fixed on Wednesday. I get to my room to find the air conditioning did not work and for some reason the windows were bolted shut and you could not open them. The weather was particularly hot on these days which made the stay extremely uncomfortable. I asked on Tuesday morning if somebody could look at the AC he took an uninterested note of it and surprisingly nobody bothered to look or fix it. The room was not clean, there were stains on the walls, blinds were dirty and the shower head disgusting. I did not eat breakfast nor did I touch the tea/coffee in the room I ate all my meals out due to lack of facilities and cleanliness of the room. I would not recommend this hotel and don’t let the 4 stars fool you, I’ve stayed in holiday inn’s & travelodges with a hell of a lot more about them. £130 a night, you get nothing but I a boiling hot uncomfortable, unclean room to stay in. Read the reviews people and don’t waste your time. The Marriott is a bit pricier a stone throw before this hotel and you are better off paying a bit more.

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Local Travel Info

Highest Price£1,810
Lowest Price£45
Number of Reviews112,053
Number of Hotels40,819
Average Price (Weekdays)£290
Average Price (Weekends)£313

West Hampstead Hotel Guide

New and popular hotels in London recommended by Trip.com. If you want to stay at the best hotel in London, Trip.com is here to help! You can stay 3-5 days at hotels in London without running out of things to do. While traveling to United Kingdom, London is one of the most popular destinations.

Every day, travelers worldwide arrive at London City Airport to start their vacations and business trips in London. It's easy to reach London. The city can be reached by plane, train, and car.

Trip.com offers discounts of up to 20% on 2798 boutique hotels in London. There are many well-known chain hotels in London. If the comfort level of your trip is important, there are many choices in London, such as hotels under the Ramada brand. Those who favor Ramada can choose a hotel under its name. Royal National Hotel London is one of the most popular hotels in London. If you're still unsure, Trip.com recommends Conrad London St. James.

If you stay at a hotel in downtown London, nearby attractions like Chinatown, Her Majesty's Theatre, Trafalgar Square can be your first stop. You can choose attractions in London that are perfect for a weekend getaway, such as Legoland, Wembley Stadium, ExceL London. The most popular attractions for tourists in London are The British Museum, King's Cross Railway Station, Russell Square. With a developed commercial area, visitors can head to Regent Street, Bicester Village, Harrods for a great shopping experience.

Average Temperature

• January to March: 7.81°C during the day, 4.62°C at night

• April to June: 15.26°C during the day, 10.71°C at night

• July to September: 19.79°C during the day, 15.22°C at night

• October to December: 10.25°C during the day, 7.02°C at night

Average seasonal Rainfall

• Spring: 17.098425 cm

• Summer: 18.216536 cm

• Autumn: 18.779528 cm

• Winter: 23.594488 cm

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