Resort at Longboat Key Club

The entire experience from check-in to check-out was amazing. The staff was extremely helpful and provided exceptional service every step along the way. They were all professional but with a wonderful level of comfort that we felt right at home. We can’t wait to go back!

The hotel was clean and the staff was friendly. The problem we had was that the resort had 7 buildings and one pool. So unless you got there early you were forced to go to the beach. Also the lounge chairs at the pool were on top of each other with other people right next to you so there was no privacy. The lounge chairs on the beach were also very close to each other. This was a get away vacation for my wife and I and didn't appreciate spending it next to other quests.

The staff went above and beyond to ensure we had everything at our fingertips and were happy throughout our entire stay. The place was always immaculately cleaned and in order. The resort was family friendly but quiet and relaxing. The beach access was private and perfect. Thank you everyone at this resort love you guys!

A great place to enjoy your vacation on a beautiful seashore with mild wind and a great sunset view. The staffs are very polite,efficient, and professional. In-room amenties are so great - you will have washer and dryer with laundry detergent provided, full function kitchen as well. Can't expect more. The only thing that the management should take care of is the elevator (I was in Building 4), as I met 3 down time of that elevator during my 3 nights stay. I am OK with that, but if senior visitors who have to rely on elevators to go up and down, that will be an inconvenience. Another small issue is in-room doors to the balcony -- very tight and needs a lot of power to open / close. Perhaps it needs to be lubricated? After all, a fantastic experience, and I will be happy to visit there again!

King suite was an excellent upgrade from a standard hotel room with a great kitchen, huge bathroom and large balcony.

My stay was amazing Every staff member I crossed paths with was very polite and helpful

I received a pedicure while a guest there. My pedicurist was a lot of fun. I relaxed, & we laughed a lot. SHe was professional, positive, and fun. The pedicure was pretty good, but the experience was excellent.

We didn't care of the bait and switch at the spa. Did not receive the treatment requested and was charged for add ons that we were not aware of. We purposely did not book a spa treatment the second time we stayed due to this reason. In addition, the upkeep of the room was lacking. For the price of the rooms there should not be missing tiles in the shower now an unrepaired leak that caused damage in the baseboards outside the shower We are designers of kitchens and baths as well as rental property owners. This is unacceptable for such a high end resort.

This used to be our private get away - looks like the word is out and EVERYONE brought their kids. Our room was next to a tyrannical screaming two year old boy whose parents could have cared less. Front office was incredibly generous at finding us a new room (with upgraded suite) and a bar credit. Props to the staff as they got through a tough March -